FelaKnits

FelaKnits

Calgary, Canada · 13 Sales

FelaKnits

FelaKnits

Calgary, Canada 13 Sales On Etsy since 2011

Shop owner

feladales

Contact

Announcement   FELLOW CALGARIANS! Use code CALGARY for free shipping and you’ll be able to pick up your order from my home in Cedar Brae.

I absolutely love knitting, and my "busy hands syndrome" (as I like to name it because my hands are always itching to make something) sure gets satisfied. To make sure it's something you will be happy using over and over again, I only use the softest, coziest, warmest, best quality yarn out there for the job.

Each piece is made with a lot of love and care. It makes me so happy to create something with my own hands that someone will be using. Please feel free to contact me for custom orders!

If you are also a knitting enthusiast, please follow me on Ravelry. Would love to connect!

Announcement

Last updated on Apr 4, 2018

FELLOW CALGARIANS! Use code CALGARY for free shipping and you’ll be able to pick up your order from my home in Cedar Brae.

I absolutely love knitting, and my "busy hands syndrome" (as I like to name it because my hands are always itching to make something) sure gets satisfied. To make sure it's something you will be happy using over and over again, I only use the softest, coziest, warmest, best quality yarn out there for the job.

Each piece is made with a lot of love and care. It makes me so happy to create something with my own hands that someone will be using. Please feel free to contact me for custom orders!

If you are also a knitting enthusiast, please follow me on Ravelry. Would love to connect!

feladales

Contact shop owner

feladales

Shop policies

Last updated on November 8, 2017
Welcome to my shop!

Each item displayed here has been made from the heart with best the quality yarn you can feel cozy with. You can rest assure that each knitted pieces is made with the softest of yarns; no scratchy or itchy yarn allowed in here!

If there's a special request or question, please convo me and I'll do the best to help you with it!

If requesting a custom item, please be aware it might take some time to get ready. Each knitted piece takes hours to be finished; the bigger the item or intricate, the longer it takes. Custom pieces are made on a first come, first served basis so there might be a queue. Please message me first before ordering for an approximate time of shipping.

Accepted payment methods

  • Accepts Etsy Gift Cards and Etsy Credits
Returns and exchanges
I gladly accept returns and cancellations
Contact me within: 7 days of delivery
Ship items back within: 14 days of delivery
Request a cancellation within: 24 hours of purchase
I don't accept exchanges
But please contact me if you have any problems with your order.
The following items can't be returned or exchanged
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
  • Custom or personalized orders
  • Perishable products (like food or flowers)
  • Digital downloads
  • Intimate items (for health/hygiene reasons)
  • Items on sale
*** Please note that colours may slightly vary from your screen.

****Before writting a negative Feedback:****
As a shopper myself, I understand how uncomfortable it is to deal with complications upon arrival of your order. If you get your order and have any issues or concerns, please contact me to let me know, I am always happy to correct any concerns as soon as possible and I'll do what's best so you don't go through any pain.
Payment
I accept only Paypal but don't worry if you don't have a paypal account. If you're paying with credit card, proceed with Paypal; you'll have the option of paying with credit card OR with Paypal account.
Shipping
I ship through Canada Post. I use UPS for special shipping. Please convo me before making your order to apply shipping costs for special shipping or priority mail (priority can be done through Canada Post or UPS).

If you live in Canada, please allow 3-5 business days for the item's arrival. If you live in United States, please allow 2 weeks. International can take between 3-4 weeks to arrive. Also, please note it takes around 3 business days to have your order ready (except for special requests).

Please note that buyers are responsible for any and all duties and customs charges that may be incurred.

I'll inform you as soon as the item has been shipped. I would appreciate if you can let me know as soon as it arrives as well.

I'll also inform you If there are any complications or delays with your order before shipping (which has not happen so far but is better to be prepared... and informed). Any possible delays caused by Canada Post are subject to their logistics; please be patient.
Additional policies and FAQs
If your order is a gift for someone, please let me know! I can wrap it ready to give away and you save time. Just indicate on the "Note to seller" when you check out, the person's name is going to and if you want a special message to go with it.

Have fun shopping!