Photography and vintage paper finds from Central Europe
felicitycrew's Shop Policies
Welcome and thanks for shopping here at felicitycrew.etsy.com!
I am currently moving, so please note that it might currently take about 5-8 days until your order will be shipped. I'll do my best to ship your order earlier, though!
I accept PayPal payment in US Dollars and Euros. Payment must be made in full and include shipping fees. Payment must have cleared before the item is shipped.
By the way, you don't need a Paypal account to pay here, but can also use your credit card. Just click the Paypal button when you go through the checkout and look for the link to pay with your credit card.
I cannot be held responsible if your country's tax regulations collect customs fees, taxes, tariffs, duties from you. Anyway, so far none of my customers has had any issues with customs and no extra expenses incurred.
All items are carefully packed and shipped in protective envelopes.
All products are shipped from Austria/Europe. I ship worldwide using postal service. Your order will be shipped shortly after your payment through PayPal has cleared. Vintage paper goods usually ship within 5-8 days from your order. Mail to the US can take about 10+ working days. Within Europe your consignment should arrive within 6 working days after shipment.
I always use the shipping address provided in your Etsy account. If you prefer to have your order shipped elsewere, please let me know in the message to seller during the checkout process.
Refunds and Exchanges
I always double-check all products for perfection before shipping them to you! Please contact me asap if you have any issues. I want you to be completely satisfied with your order!
You will be responsible for returning items in their original condition as well as return shipping costs.
Even the most sidetracked packages usually make it to their destination within 6-8 weeks. In the event of a lost package I will ask you to wait for that time before any refunds. Shipping costs cannot be refunded.
Additional Policies and FAQs
I work from a smoke-free and pet-less home studio in Austria.
Ich spreche auch Deutsch.
Last Updated November 3, 2015