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samantha da costa

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samantha da costa

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Shop policies

Last updated on February 7, 2011
Hello, I am a one woman, full time teacher, making art and craft items for the pure love of it. I can no longer make any more presents for family and friends and so to continue my hobby I decided to sell to you lovely people. I am inspired by nature and things with wings. All my work is original, unique and my own designs. Please do not copy them. Contact me if there is some idea, design or problem you wish to discuss. Thanks you.

Accepted payment methods

  • Visa
  • Mastercard
  • American Express
  • Discover
  • Paypal
  • Check
Returns and exchanges
All my items are handmade and so slight variations occur however if there is a issue with your purchase such as it being damaged through delivery or there is a problem please contact me with 3 weeks of the date I notify you it has been posted. I am not responsible for the actions of the mail delivery companies and I always get proof of posting, however I also like happy customers so please contact me so that we can sort things out.
Payment
Please pay within 5 days of placing an order. After those 5 days if payment has not been made, I will be cancelling the order automatically.

If you want to cancel a purchase or order, contact me via etsy within 3 days to do so. No cancellations accepted after those 3 days.

Methods of Payment are PAYPAL
Shipping
*Please make sure your Etsy address is correct when you checkout *

I will send all shipments to this address and not your paypal address. I cannot be held responsible for any incorrect information that is given me.

I try my best to get your order out the very next day, but I am a one woman fulltime teacher operation, and so on occasion this means two or three days after payment has been received.

All items are shipped via Royal Mail First Class.

Unfortunately First Class mail does not guarantee a delivery time.

If you'd like it to arrive quicker and would want it shipped priority, express or with insurance please convo me before you make your purchase to adjust for higher shipping rates.

( shipping rates include shipping, handling and packaging costs )

International buyers are responsible for any customs fees.
Additional policies and FAQs
*Custom orders welcome.*
Please just send me a note with the request and we can take it from there. I am willing to give any idea on any size a good try!

Custom orders are expected to be purchased within 3 days of posted on Etsy, and 100% down payment is required.

And, if you have any questions or comments, please do not hesitate to contact me; I'd be happy to answer.