This Privacy Policy describes how your personal information is collected, used, and shared when you visit or make a purchase from my shop, www.felterrific.etsy.com, or otherwise use services through Etsy.com or its related sites and services.

This Privacy Policy does not apply to the practices of third parties that I do not own or control, including Etsy or any third party services you access through Etsy. You can reference the Etsy Privacy Policy to learn more about its privacy practices.

PERSONAL INFORMATION I COLLECT
To fulfill your order, you must provide me with certain information (which you authorized Etsy to provide to me), such as your name, email address, postal address, payment information, and the details of the product that you’re ordering. You may also choose to provide me with additional personal information (if needed for a custom order), if you contact me directly.

HOW DO I USE YOUR PERSONAL INFORMATION?
I rely on a number of legal bases to collect, use, and share your information, including:
• As needed to provide my services, such as when I use your information to fulfill your order, to settle disputes, or to provide customer support;
• When you have provided your affirmative consent, which you may revoke at any time, such as by signing up for a future mailing list;
• If necessary to comply with a legal obligation or court order or in connection with a legal claim, such as retaining information about your purchases if required by tax law; and
• As necessary for the purpose of my legitimate interests, if those legitimate interests are not overridden by your rights or interests, such as #1: Providing and improving my services. I use your information to provide the services you requested and in my legitimate interest to improve my services; and #2: Compliance with the Etsy Seller Policy and Terms of Use. I use your information as necessary to comply with my obligations under the Etsy Seller Policy and Terms of Use.

SHARING YOUR PERSONAL INFORMATION
Information about my customers is important to my business. I share your personal information for very limited reasons and in limited circumstances, as follows:
• Etsy. I share information with Etsy as necessary to provide you my services and comply with my obligations under both the Etsy Seller Policy and Etsy Terms of Use.
• Service providers. I engage certain trusted third parties to perform functions and provide services to my shop, such as delivery companies. I will share your personal information with these third parties, but only to the extent necessary to perform the services.
• Business transfers. If I sell or merge my business, I may disclose your information as part of that transaction, only to the extent permitted by law.
• Compliance with laws. I may collect, use, retain, and share your information if I have in good faith believe that it is reasonably necessary to: (A) respond to legal process or to government requests, such as applicable laws and regulations and/or, to respond to a subpoena, search warrant or other lawful request for information I receive; (B) enforce my agreements, terms and policies; (C) prevent, investigate, and address fraud and other illegal activity, security, or technical issues; or (D) protect the rights, property, and safety of myself and my customers, or others.

DATA RETENTION
I retain your personal information only for as long as necessary to provide you with my services and as described in my Privacy Policy. However, I may also be required to retain this information to comply with my legal and regulatory obligations, to resolve disputes, and to enforce my agreements. I generally keep your data for the following time: 6 years.


YOUR RIGHTS
If you reside in certain territories, you have a number of rights in relation to your personal information. While some of these rights apply generally, certain rights apply only in certain limited cases. I describe these rights below:
• Access. You may have the right to access and receive a copy of the personal information I hold about you by contacting me using the contact information below.
• Correct, change, restrict, and/or delete. You may also have rights to change, restrict my use of, or delete your personal information. Absent exceptional circumstances (for example, where I am required to store data for legal reasons), I will generally delete your personal information upon request.
• Object. You can object to (A) my processing of some of your information based on my legitimate interests and (B) receiving marketing messages from me after providing your express consent to receive them. In such cases, I will delete your personal information unless I have compelling and legitimate grounds to continue using that information, or if it is needed for legal reasons.
• Any and all requests to access, correct, or delete personal information held by Etsy may be sent directly to Etsy for assistance.

CHANGES
I may update this privacy policy from time to time in order to reflect, for example, changes to my practices or for other operational, legal, or regulatory reasons.

CONTACT ME
If you have questions or concerns, please contact me by e-mail at felterrific [!at] gmail.com.