FeralMoon

Feral Moon

9 Sales

FeralMoon is currently not selling on Etsy We’re here if you need help with an order from this shop. Have questions? Visit our Help Center.

FeralMoon is currently not selling on Etsy

We’re here if you need help with an order from this shop. Have questions? Visit our Help Center.

Shop policies

Last updated on September 7, 2021
Welcome to our shop! We create homespun soaps and other unique handcrafted gifts right in our own home. All of our soaps and bath & body products are lovingly handcrafted with great care and attention to detail in an effort to make yourself and your skin feel happy. All of our items are made in a smoke free environment. We do have pets, although they are never in the area where we create and store our products. We love to answer questions or chat about our soapmaking process. Please don’t hesitate to converse with us or shoot us an email. We look forward to hearing from you and we appreciate your business.

At Feral Moon, our soaps are handcrafted completely by scratch, in small batches. This allows us to control exactly what ingredients we use. We formulate and design our own recipes to provide a balanced combination of oils and other ingredients that are beneficial to your skin. We use only the best ingredients, only from reputable suppliers, to make our bars moisturizing, nourishing, enriching, and softening. All of our products are vegan friendly unless otherwise specified. Our testers are our family members and friends and they give us constant feedback on what they like or don’t like about our products so we might revise our recipes in order to create the best products possible. We try to be environmentally conscious so we recycle whenever possible.

We use the cold process method of soapmaking to create the majority of our soaps. First, we make a soap batter using a variety of oils and other ingredients, and then we pour the batter into wooden molds and wait for the soap to firm up. After the soap has hardened, we turn the block of soap out of the mold, hand cut the soap into individual bars, and hand stamp them to add another personal touch. The bars are then placed on drying racks and left to cure. The curing process takes several weeks and allows any excess moisture and alkali to evaporate from the soap. After curing, what is left is a nice, hard bar of soap - ready for use. All of our soaps are pH tested for neutrality before they go from our hands to yours.

Our soaps retain all the natural glycerin (a natural humectant and emollient that draws moisture from the air to your skin) that occurs as a natural byproduct of soapmaking -something that's actually removed in commercially manufactured soaps. (More about glycerin under the Additional Information section.)

We strive to make all of our soaps with as many natural ingredients as possible. Our 100% all natural soaps have no artificial ingredients of any kind and either are unscented, fragranced naturally, or contain essential oils only. Also, our 100% all natural soaps have no coloring, are colored by nature, or use only natural mineral pigments.

At Feral Moon, we do love variety and therefore we also make soaps that use fine fragrance oils and FDA approved colorants. These oils and colors are specifically made for use in soap and are entirely skin-safe - just not denotable as all natural. We also make decorative soaps using other methods.

Each of our handcrafted soaps is unique. Because we create our soap entirely by hand, the appearance of our soap bars will differ slightly from each other. The rustic look and any little imperfections are a sign that the soap you are receiving is not commercially manufactured.

Our cold process soap bars are roughly 2 ½ x 3 ¼ with a thickness of approximately 1”. Each of our bars average around 4 ounces when cut into bars. The final bar weight will vary due to water evaporation when cured.

When you order soap from Feral Moon, your soap will be hand labeled with each ingredient. Before we ship your bars out to you, we put each bar into a clear sleeve (one bar per sleeve) to preserve the soap’s fragrance. The sleeves also help prevent scent mingling during shipping if you order multiple bars with different fragrances. We then tie the soap sleeve closed with a complementary ribbon and package carefully for the journey to your home.

Accepted payment methods

Paypal Mastercard Visa American Express Discover Apple Pay Klarna Giftcard
Accepts Etsy Gift Cards and Etsy Credits
Returns and exchanges
I gladly accept returns and exchanges
Contact me within: 14 days of delivery
Ship items back within: 30 days of delivery
I don't accept cancellations
But please contact me if you have any problems with your order.
The following items can't be returned or exchanged
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
  • Custom or personalized orders
  • Perishable products (like food or flowers)
  • Digital downloads
  • Intimate items (for health/hygiene reasons)
Returns and exchange details
Due to the personal nature of the products we make, all sales are final. Feral Moon is unable to take returned items or refund the purchase price on items. However, if we have made an error with your order, or you are unsatisfied with your products, please contact us and we will make every effort to resolve the issue.
Payment
Payment is expected upon checkout. We accept PayPal (which also processes all major credit cards). PayPal is a safer, easier way to pay and get paid online. Currently, it seems to be the best way to exchange money for online transactions.

Texas orders: Please add 8.25% sales tax to your total purchase.

We reserve the right to cancel any sale if we have not received payment within three days and all attempts to contact you have failed. If you need more time to make payment, please convo us.
Shipping
FREE USPS PRIORITY SHIPPING for US orders over $75.00!

Your order will ship to the address you have chosen through Etsy, regardless of what Paypal lists as your address, unless you indicate otherwise. Please confirm your address.

Paid orders are usually shipped 1-2 days after your order is placed. Paid orders received over the weekend or holiday will be shipped the following business day.

Within the United States we use USPS and use the most economical way to mail your order. Small orders will be mailed in a bubble mailer. Larger orders will be sent via USPS Flat Rate Priority Shipping.


If you would like a shipping upgrade, please either make your request in the comment section of your order or contact us *prior* to purchase. Shipping upgrades will be billed through PayPal and must be paid for prior to your order being shipped.

Please note that we take great care and make every effort to package your order as carefully as possible before shipping. However, once your package leaves our hands and enters the postal system, unfortunately damage and loss can occur. Please understand that we are not responsible for lost packages or damaged items. If you wish to purchase additional insurance, please convo us *before* purchase so that we can send you a revised invoice.