Ferlies is taking a short break
Wanda on Jun 25, 20145 out of 5 stars
These pins are just what I was looking for for my wedding and they're just as pretty in person as in the photo- shipping is slow-mail from Ireland but I ordered with plenty of time so I wasn't stressed, and they arrived in beautiful hand made packaging, loved the attention to detail.
kdeslaur on May 20, 20141 out of 5 stars
I was actually quite disappointed by my purchase on this site. I read the reviews and saw that there were a few negative ones but decided to be hopeful since the pictures of the headband are so lovely.
The headband arrived in a bubble envelope (shipped overseas) and the flower is very squished. The flower also doesn't look much like the pictures at all and the position where it was glued onto the headband is not in a flattering place at all. I emailed the seller with my disappointment and her response did not satisfy my either. I would not buy from here again and if you are thinking of buying, ask for a picture of the piece on an actual head so you can really see what you are getting and ask for the item to be shipped in a box.
Ferlies responded on May 22, 2014
Your review is sadly incorrect,since everyone can see that all our customers had left us only a positive feedback.The Liv headband is one of are most popular products and the flower looks exactly the same in life as on the picture.This headband is designed for a child's head and not for an adult head, that's why the flower is placed a bit lower.We always ship our items gift wrapped, placed in a sturdy padded envelope since we don't want to burden our customers with an extra charge for a box and a high shipping fee.
Anonymous on Apr 15, 20135 out of 5 stars
Loved it ! Thank you.
Anonymous on Feb 24, 20135 out of 5 stars
This is one of my favorite wedding purchases!! The quality is fantastic and the piece is just stunning. Thank you so much!!
Anonymous on Apr 27, 20125 out of 5 stars
LOVE this necklace! My girlfriend is going to love it. Shipping from Ireland to Virginia, USA took only 1 week! The necklace came beautifully packaged with a very sweet "thank you note" Thank you so much for the beautiful work Ferlies! I will definitely purchase from you again!
Anonymous on Feb 15, 20125 out of 5 stars
The quality and beauty of this necklace is just as perfect as I imagined it would be when receiving it. I am so happy right now! Thank you, Ferlies!
Accepted payment methods
Returns and exchanges
When purchasing items, you agree to the refund policies as stated below.
Returns must be in their original packing and in unused condition and sent back within 7 days of receiving your order. We will accept refunds if we are notified first .
We can not honor refunds for any merchandise that is sent back to us after 7days of receipt.
For returned items showing signs of wear will not be issued refund. These items will be shipped back to you at our expense for your keeping.
Please note you are responsible for the shipping and handling charges of returning the merchandise to us.
Refunds will be issued promptly upon receipt of the merchandise.
For your protection, please send your return with insurance and delivery confirmation for tracking purpose. We are not responsible for any returned packages lost in shipping to us.
We make sure that our photos accurately represent our products.
Ferlies ships Worldwide by "An Post" Ireland's Postal Service which does not provide tracking number. If you would like a tracking number, the item must be shipped with registered post. Please contact us for a quote.
WE ARE NOT RESPONSIBLE FOR ANY LOST OR DAMAGED INTERNATIONAL ORDERS ONCE THEY HAVE BEEN SHIPPED UNLESS YOU PURCHASE THE REGISTERED MAIL ADD-ON.
****SHIPPING TIMES can vary greatly depending on your location. There is no way to accurately predict when your package will arrive, especially due to events, such as random custom inspections and bank holidays."An Post" Ireland's Postal Service estimates 7 to 14 days transit time for standard mail packages to USA, but this can vary greatly. Delays in customs and at the border can increase the transit time and International orders can take 4 weeks or more to arrive. If you need your item for a specific date, please order early.****
We ship to your address listed in your Etsy account at the time of sale, please ensure this is the correct address and let us know if it needs changing.We can mail to anywhere you'd like even if its not your own address (ie; a gift etc.) just let us know!:-)
****WE DO NOT SHIP OUR PRODUCTS IN BOXES since it raises the final shipping price and obviously the product price,but feel free to ask for a box and we"ll try to work out the cheapest shipping price for you.
Additional policies and FAQs
We have made every effort to display as accurately as possible the colors of our products that appear at the site. However, as the actual colors you see will depend on your monitor,We can not guarantee that your monitor's display of any color will be accurate.
► GIFTS. If you'd like to purchase something from our shop and have it sent to someone as a gift, we'll be happy to send the item with a small note directly to the recipient.Please mention this in the note to seller.
If you have any questions please don't hesitate to ask!