fernandrolland

Fern & Rolland

Toronto, Canada · 23 Sales

fernandrolland

Fern & Rolland

Toronto, Canada 23 Sales On Etsy since 2010

0 out of 5 stars
(9)

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Meaghan Kelly

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Meaghan Kelly

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Shop policies

Last updated on February 9, 2012
Fern & Rolland Vintage is a collection of vintage clothing items which I myself have lovingly hand picked. I generally choose items based on my own aesthetic, and whether or not I would choose to wear them - that being said, feel free to message me if you are looking for something special and I will keep my eyes peeled for it!
Don't be shy - I'm happy to answer any questions you have, just message me!

Accepted payment methods

  • Pay with Visa
  • Pay with Master Card
  • Pay with American Express
  • Pay with Discover
  • Pay with PayPal
Payment
Payment must be received within 24 hours of the purchase. If you would like to reserve an item, or make arrangements for a later payment, please send me a message and we can discuss.
Transactions made on Reserved items will be cancelled if you are not the buyer for whom the item is being reserved.
Shipping
**All shipping costs are estimated and may vary, if I've overcharged you, you will be reimbursed via PayPal once the item has been shipped out to you**

Your purchase will be sent out within 48 hours of payment being received - if for any reason there should be a longer delay before it can be shipped, you will be advised by me via Etsy conversation.

Items are shipped via Canada Post by air. I do not provide a tracking number - this is as a means of keeping shipping costs at a minimum for you! Should you require a tracking number, or faster shipping, please message me and I will let you know of the extra cost.

**I AM NOT RESPONSIBLE FOR ANY PACKAGES LOST IN THE MAIL WHICH DO NOT HAVE A TRACKING NUMBER**
If you do believe your package is lost in the mail, please contact me so we can discuss possible solutions - these will be determined on a case by case basis.

Items will be shipped to the address provided on Etsy unless otherwise informed.
Refunds and Exchanges
All sales are considered FINAL. Should you feel that the item purchased has been grossly misrepresented, please contact me so we can work out a solution.

Be aware that the items I am listing are vintage and therefore prone to imperfections. I do try to note any flaws I see in my listings, however it is possible for me to overlook something. If you are concerned about an item, please don't be afraid to message me before purchase, and ask for extra pictures/measurements/descriptions. I will be happy to provide you with any extra info you need!

Quite often the items I list are old, and quite delicate, please be aware that care for these items, once they have been received, is your responsibility. Should an item arrive at your doorstep damaged, please contact me immediately so we can figure out a solution. If you wait too long to contact me, I will assume damages have incurred since the item came into your possession.