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Keith Fern

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Keith Fern


Average item review
5 out of 5 stars
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Quality 8 Shipping 29 Customer service 25

Shop policies

Last updated on January 21, 2020
Thanks for dropping in. My number one priority is and always has been customer satisfaction and I will go to any reasonable length to make this happen. Since I, personally, make each item, the potential for flaws is limited. However, I fully realize that the most difficult hurdle to leap over with this type of jewelry is durability and lasting power. I've worked very hard over the past 20 years to overcome this problem and thus am very confident in the longevity of my works - so much so that I offer a guarantee against breakage due to reasonable wear. If a customer has a problem, I want to hear about it and will take the necessary steps to immediately rectify the situation.

Accepted payment methods

Paypal Mastercard Visa American Express Discover Apple Pay Klarna Giftcard
Accepts Etsy Gift Cards and Etsy Credits
Returns and exchanges
Should a buyer wish to return an item for any reason within a week of receiving it they can do so and I will gladly give a full refund and share the return shipping cost.
Both Etsy Payments and PayPal are preferred.
Once payment has been received, the item(s) will be shipped the next working day.
Additional policies and FAQs
As Indicated in the alchemy section, I do encourage personal requests. In the past I have filled custom orders for weddings, graduations and personal items ie. a person's favorite rose.
It's possible for a customer to ship me a fresh flower (one must consult the export policiy for living matter if outside of Canada), upon receipt of which, I will dry it and turn it into a pin or necklace. Two other options are that the customer sends me a dry flower (or insect) or I make something up from an item that I have on hand or purchase. In other words the "skies the limit".