FavorZilla

Limoncello or Olive Oil favor bottles and custom tags

New York, United States On Etsy since 2011

14,877 Sales | 5 out of 5 stars

Buyers are raving!

This shop got multiple 5-star reviews in the past 7 days.

FavorZilla

Limoncello or Olive Oil favor bottles and custom tags

New York, United States | 14,877 Sales

Announcement    Bottles and custom tags with a lemon charm or olive branch charm- and say what you like on your tags!

Announcement

Last updated on Jun 28, 2020

Bottles and custom tags with a lemon charm or olive branch charm- and say what you like on your tags!

Items

14877 Sales
 
Alissa Geringer

Contact shop owner

Alissa Geringer

Reviews

Average item review
5 out of 5 stars
(3605)
See reviews that mention:
quality 358 shipping 866 customer service 426

About FavorZilla

Sales 14,877
On Etsy since 2011

All set and ready to print your tags!

.

Shop members

  • Alissa Geringer

    Owner, Creator, Customer Service

    Happy lady, mom and grandma and a bit cat crazy. Love my customers and my Etsy shop. Contact me and ask if you have any questions..I am really very nice!!

Shop policies

Last updated on July 14, 2020
Thank you for browsing my shop. I am grateful for each and every order, and will customize orders for you any way I can. Enjoy!

Accepted payment methods

Paypal Mastercard Visa American Express Discover Apple Pay Giftcard
Accepts Etsy Gift Cards and Etsy Credits
Returns and exchanges
I gladly accept returns, exchanges, and cancellations
Contact me within: 3 days of delivery
Ship items back within: 7 days of delivery
Request a cancellation within: 24 hours of purchase
The following items can't be returned or exchanged
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
  • Custom or personalized orders
  • Intimate items (for health/hygiene reasons)
  • Items on sale
Questions about your order?
Please if you have any problems with your order.
Returns and exchange details
RETURNS: Items are returnable according to the following:
1. Destashed items and earrings are not returnable.
2. You are responsible to pay shipping charges on returns.
3. Contact me 7 days from receipt of item according to tracking, 14 days in the EU and tell me you would like to return the item and the reason why I will send you the proper address to send to.
4 . Returns are not accepted if sent without a tracking number- the post office or shipper will give you a receipt with your tracking number. Don't lose it! Send me a pic of the receipt- this way we can both track your return to insure it's safe arrival. Once I receive back the item and it is undamaged I will refund as described below, minus the shipping.
5. Tags are not returnable; if you ordered tags along with your bottles, I will deduct .30 for each tag when you return bottles.
6. I charge a 10% re-stocking fee. It takes a tremendous amount of time to pull, count, safely pad and wrap each item and box- and even more time to unwrap, inspect and return to inventory. It is only me here! (Fee waived if you are exchanging for a different item.)
7. Most returns can be avoided if you use a ruler and a piece of paper to draw out the dimensions of the item. I clearly state size and measurement in inches and mm. in every listing. Everything looks bigger on a computer screen and returning because you thought they were a bigger can easily be avoided!
Please message me for the return address.
EXCHANGES: Contact me within 7 business days of receipt if you would like to exchange for instructions on how to do so. You are responsible to pay return shipping, and the cost to ship the new item will be added to the cost of the exchange. Custom tags are not eligible for exchange, as above.
BROKEN ITEMS: I pack very well and breakages are extremely rare but not impossible. Items are guaranteed if broken during shipping. Send a pic of the broken item and the packaging it came in as required by the post office and/or UPS. All shipping damage reports must be sent to me within 72 hours of the delivery day and time as recorded by the tracking/ post office.
Payment
I accept Paypal, credit cards and Etsy gift cards.
Shipping
I ship United States Post Office First Class Mail or Priority for most orders, or UPS for larger boxes, usually within 48 hours, sometimes same day if your order is received early in the day. If you would like your item shipped two-day priority, or overnight express, convo me and I will create a custom listing that reflects the overnight charges.
If you are shipping to an address different than your own, fill in that address in the space provided upon checkout. FREE SHIPPING USA excludes AK and HI, I reserve the right to cancel/refund orders if the shipping is excessive or you are shipping to Alaska or Hawaii.
INTERNATIONAL
Please investigate your countries import fee, or customs fees, or VAT fees, if applicable. Some countries charge a Value Added tax (VAT) fee and/or a customs fee. Sellers are not responsible for paying these fees, it is not even accepted by customs, the person receiving the item is solely responsible. It is a federal offense for a seller to falsify customs documents. Buyers in the EU will be sent a notice from Etsy telling you that you are responsible to investigate and pay your Customs and Vat fees, if any. I am not responsible for any international import or customs fees. Please note that custom items such as custom tags are not returnable. All EU returns must contact me within 14 days of receipt.
RETURNS: Please read my Returns section for info on returns.
All international packages may take 60 days and rarely even longer to arrive from date of shipment. The vast majority of the packages I ship internationally arrive within 2-3 weeks, often sooner, but please be aware that the potential does exist for it to take longer, especially if something gets delayed in customs.
If you do not see your country listed in my shipping price list, feel free to contact me for a shipping quote. I always do my best to ship quickly and most economically.
ITEMS WITH CUSTOM TAGS/LABELS
Please don't forget to leave a note on checkout (or send in a Conversation) your wording for your tags. I make every attempt to have you see your tag draft so you can approve it before I print. I will convo a draft copy, and then email reminders for you to do so. I may after 5 business days, send the bottles, corks and charms and then still wait for your approval. If still no reply after 3 more days, or if your event is looming, I may print the tags and send them and they are not refundable. Or, I may send the bottles, corks and charms, and later when you approve the tags, I will send an invoice to pay 3.50 to ship the tags. I am happy to print tags from your jpegs/pdf, quality will meet my standards, I am not responsible for issues arising from the quality of images sent.
DAMAGES
I take great care in packing, in the unlikely event of damages, all reports of broken items MUST be accompanied by clear pictures of damages, and only within 10 business days of receipt as confirmed by tracking info. I need pictures to make the insurance claim! Send a pic of the broken item and the packaging it came in. All shipping damage reports must be sent to me within 10 days of the delivery day and time as recorded by the tracking/ post office/UPS.
I do not Express mail out any missing items (rare but mistakes do happen). Please unpack and count items upon receipt. I know a lot of my customers use bottles for wedding favors. Please do not wait until 5 days before the event to unpack the boxes. I cannot rush you bottles or corks, I may be out of town at a craft fair for that week, or visiting my out of state grandchildren. Please unpack and count your bottles and corks within 10 days of receipt as shown by your tracking. Then we have plenty of time to correct situations!!
Drawer knob guarantee- replacement or refund as long as I am on Etsy, or write me at the address on your receipt if not (not planning on going anywhere!!). Claim must include a clear picture of the broken knob and I will replace if still available or refund.
If you supply an incorrect mailing address, or you move and forgot to change your address, convo me immediately. I can change the address to the proper one BEFORE I ship. Otherwise I cannot be responsible if you supply incorrect address.


Thanks!
Additional policies and FAQs
A note about approving your tags or labels:
I clearly state in the listing that I send a draft for your approval WITHIN ONE DAY, and that approval is needed before I print and ship. Many never come back to view and approve, even after multiple reminders that have been both emailed and sent thru Etsy.
I need to ship your order timely so that the date of your event does not draw too close- or because orders will pile up to the sky here while I wait for your approval of your draft and then I am packing 24/7 to get all the orders out (there is only me here!!).
For this reason, I am discontinuing the constant rounds of reminders. If by the Ship Date, I do not receive approval or corrections, I will be extra sure the tag or label is printed according to your instructions, then print and ship. If I made a mistake I will re-send for free. I will not send Express. It is your responsibility to view your draft. I hope you understand!