FeteUS

Fête à Fête

Los Angeles, California · 358 Sales

FeteUS

Fête à Fête

Los Angeles, California 358 Sales On Etsy since 2012

4.5 out of 5 stars
(25)

Shop owner

Bonfadini

Contact

Bonfadini

Contact shop owner

Bonfadini

SALE!! NINJA Red & Black PRINTABLE Party Kit
SALE!! NINJA Red & Black PRINTABLE Party Kit
$15.00
View all 27 items

Reviews

Average item review
4.5 out of 5 stars
(25)
chooishan

chooishan on Mar 28, 2017

3 out of 5 stars

When I first downloaded the file, I was not able to use the editable fields. It was disappointing as the only reason I purchased the file was because I wanted to be able to edit them and I did contact the seller before purchasing to make sure I could do it. I contacted the seller again and initially she told me that I would have to pay extra to get them customisable. I was extremely unhappy about it but luckily, after multiple conversations with the seller, she managed to fix the file. I have to say that she was helpful in solving the problem and she even edited the invitation for me without charge in the end. The ok only rating is because I lost almost a week while waiting for things to be resolved. If you don't need the editable fields then this would actually be a good purchase.

Bonfadini

Bonfadini responded on May 2, 2017

I was really surprised when I saw your negative review, as I did all I could to help you in a timely manner, and you seemed happy with the result. After purchasing the kit, you contacted me about the invitation only, and I immediately offered to customize it at NO EXTRA CHARGE, which I did upon receiving your text. You then asked me to add custom text to most of the files, to which I said I'd need to charge a fee. But I also offered to re-send the same file you downloaded from the shop containing the whole kit, so I wouldn't have to edit and customize all the other files for you, which I also did right away. I still have all of our message exchanges, which makes me really confused reading your review. I can only think this was a miscommunication issue, as many of my questions and suggestions went unanswered.

View all 25 reviews

About

Helping you create a special and memorable party!

She is a Brazilian expat and proud mamma of two little boys, one baby girl and two rescued dogs. She is also their personal chef, photographer, stylist, party planner and yoga instructor :-) They all live in a small apartment in San Francisco, CA where they still manage to fit in the husband as well. And she thinks it is funny to describe herself in third person :-)

Thank you so much for stopping by!!

Tweet

Around the web

Shop members

  • Bonfadini

    Owner

    Thank you so much for stopping by. You can check my creations on my personal blog: www.fete-a-fete.blogspot.com

Shop policies

Last updated on

Accepted payment methods

  • Pay with Visa
  • Pay with Master Card
  • Pay with American Express
  • Pay with Discover
  • Pay with PayPal
  • Buy with Apple Pay
  • Pay with Sofort
  • Pay with iDeal
  • Accepts Etsy Gift Cards and Etsy Credits