FHarbourYarn

Folkestone Harbour Yarn

Folkestone, United Kingdom On Etsy since 2012

1,055 Sales | 5 out of 5 stars

FHarbourYarn

Folkestone Harbour Yarn

Folkestone, United Kingdom | 1,055 Sales

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Folkestone Harbour-Yarn

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Folkestone Harbour-Yarn

Announcement    Please bear with us during the end of February 2020 whilst we restock the shop after Unravel festival. Listings will be added daily, but if you do not see the item you wish to purchase, please message us and we will assist you.

Folkestone residents who are willing to collect can use code 'LOCALPOST' to avoid paying postage charges.

Announcement

Last updated on Feb 25, 2020

Please bear with us during the end of February 2020 whilst we restock the shop after Unravel festival. Listings will be added daily, but if you do not see the item you wish to purchase, please message us and we will assist you.

Folkestone residents who are willing to collect can use code 'LOCALPOST' to avoid paying postage charges.

Reviews

Average item review
5 out of 5 stars
(321)
See reviews that mention:
quality 22 shipping 45 customer service 45

Updates

Please note: I intend to fulfill all orders you have placed, provided it is safe and legal to do so. Operation SJW orders will be posted this week. Stay safe out there.
I have a wide selection of knitting needles that are not yet listed in the online shop. If you wish to purchase some (£2.50 a pair) alongside your yarn please message me and I’ll find the right pair for your project.
Check out our New Year Sale! Free domestic postage code DARUMA19 works until midnight 31/12/19.
View all 51 updates

About FHarbourYarn

Sales 1,055
On Etsy since 2012

Hand dyed yarn from the heart of Folkestone.

Shop members

  • Bella Cat

    Feline Supervisor

    A connoisseur of all things crinkly, 6 year old Rescue cat Bella is particularly fond of biting postage packaging to make it crackle. Don't worry though, your orders & all F.H. Yarn is kept as far from the reach of inquisitive snouts as possible.

  • Suzi

    Thinks She's The Boss. The Cat Knows Different.

    The one who does all the work, including providing head scratches and cuddles for the suPURRvisor, Bella.

Shop policies

Last updated on March 5, 2020
Welcome to Folkestone Harbour Yarn!

Accepted payment methods

Accepts Etsy Gift Cards and Etsy Credits
Returns and exchanges
I gladly accept returns and exchanges
Contact me within: 14 days of delivery
Ship items back within: 30 days of delivery
I don't accept cancellations
But please contact me if you have any problems with your order.
The following items can't be returned or exchanged
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
  • Custom or personalized orders
  • Perishable products (like food or flowers)
  • Digital downloads
  • Intimate items (for health/hygiene reasons)
Returns and exchange details
FHY promises to refund or replace any item lost in transit.

With damaged items take a picture and attach it to a convo, we will replace all damaged items with out further charge... this hasn't happened yet! Please remember should your postie decided to sit/stamp or otherwise destroy your item it's not our fault and contact us before you leave negative feedback so we can sort this out amicably!

Should an item be returned, please note that I am unable to refund the money already paid to the post office. This is something out of my control as a small business reliant on Royal Mail. Thank you for your understanding.
Payment
FHY accepts payment by Direct Payments, paypal and credit and debit cards through paypal. If you have bought an item by mistake convo me immediately and I will cancel and refund your payment so long as the item hasn't already been shipped.
Shipping
We ship standard delivery from the UK. Items are always despatched within 3 working days of purchase and if there are going to be delays we always convo to advise of this.

Where ever possible we try to recycle packaging to help the environment and to keep postal costs down. Please reuse your jiffy bag and help save a tree!

We like trees we want to save as many as possible!
Additional policies and FAQs
If you would like a custom order please convo us and we will agree an price and arrange a listing if possible.