FiberDiversions

Fiber Diversions

Virginia City, Montana

FiberDiversions is currently not selling on Etsy We’re here if you need help with an order from this shop. Have questions? Visit our Help Center.

FiberDiversions is currently not selling on Etsy

We’re here if you need help with an order from this shop. Have questions? Visit our Help Center.

Shop policies

Last updated on March 24, 2011
I am in the process of re-opening this shop after a long absence. I will post policies shortly.

thanks for your patience. :-)

Accepted payment methods

Paypal
Returns and exchanges
It can be difficult to photograph fibers so that the colors display accurately on all monitors. It is also sometime difficult to be sure whether you'll love a particular fiber without actually touching it. With these things in mind, i am happy to accept the return of any item that doesn't meet your expectations, so long as it is in the same condition you received it in. It might be exactly what another spinner or knitter is looking for, but I can't relist it if it's not in like new condition.

Please let me know before returning an item to me. When it arrives, in good condition, i'll refund your purchase price, minus shipping charges. The purchaser is responsible for any return shipping postage.
Payment
Payment is currently accepted via PayPal, Visa/MasterCard/Discover (choose 'other' as payment option and mention in the notes to seller that you'd like to pay via credit card. I'll email you a secure invoice from ProPay), and money order.

PayPal is preferred, and immediate payment is appreciated. If payment is not received within 3 days (for PayPal or credit card) i'll cancel the transaction and relist the item. I'll allow more time for the receipt of money orders, obviously.
Shipping
I ship USPS First Class whenever possible. Larger orders are shipped USPS Priority. If you'd like to upgrade your shipping option, please mention in the notes to seller, and wait for an updated invoice before paying. Insurance is the responsibility of the buyer.

I am happy to ship internationally. Please be aware that, as the buyer, you are responsible for knowing what can be shipped into your country, and for any duty/customs fees/or value added tax that your country might levy.

Unfortunately, packages sometimes do go missing. If your order doesn't arrive in a timely manner, please let me know. I can't investigate if I don't know there's a problem.
Additional policies and FAQs
Please feel free to convo me with any questions you might have, or even just to let me know that you like my shop. :-) I do work outside the home as well (sometimes odd hours), so I might not see your order or convo until the next day. I appreciate your patience.

I am open to trading, but not always able. Feel free to ask, but please don't take it personally if i decline.