BethConnorsTextiles

Fibre Craft Supplies for Hand Spinning and Felt Making

Harrogate, United Kingdom · 1467 Sales

BethConnorsTextiles

Fibre Craft Supplies for Hand Spinning and Felt Making

Harrogate, United Kingdom 1467 Sales On Etsy since 2006

5 out of 5 stars
(657)

BethConnorsTextiles is taking a short break

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Note from shop owner We're having a bit of a break.

Note from shop owner

Last updated on May 25, 2018

We're having a bit of a break.

Beth Connors

Contact shop owner

Beth Connors

About

Shop members

  • Beth Connors

    Owner

Shop policies

Last updated on March 22, 2017
Hello,

I pride myself on my customer care, if you do have any problems please get in touch and I will do my up most to work through the problem with you.

Beth

Accepted payment methods

  • Accepts Etsy Gift Cards and Etsy Credits
Returns and exchanges
I gladly accept returns, exchanges, and cancellations
Contact me within: 14 days of delivery
Ship items back within: 30 days of delivery
Request a cancellation within: 6 hours of purchase
The following items can't be returned or exchanged
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
  • Custom or personalized orders
  • Perishable products (like food or flowers)
  • Digital downloads
  • Intimate items (for health/hygiene reasons)
Questions about your order?
Please if you have any problems with your order.
If you wish to return an item or exchange an item you must contact me within 14 days of your item arriving. Refunds will be issued or alternative items sent once the item is returned to me in it's original condition. I will only reimburse your postage costs (to return the item) if the product is faulty.
Payment
If you wish to cancel an order please get in contact with me as soon as possible. If the item has not been posted this will not be a problem, however if the item has already been sent then a full refund will be issued when the item has been returned in it's original condition. I can not refund used or worn items. If your purchase was faulty or had been damaged in transit then I will also reimburse your return postage costs.
Shipping
All items are shipped 2nd class within the UK or small packets airmail outside the UK. This is not a trackable service, if you would prefer your parcel to be tracked you will need to upgrade the postage.

I try to send out all items within 2 days of payment, however during busy periods it may be 3 days. If you need something quick let me know and I will aim to get it out the next day.

Packages outside of the UK usually take 10 days to two weeks, but often take up to three weeks, particularly to the US. Unfortunately, this is out of my control, if your item has not arrived after three weeks then please get in contact with me.
Additional policies and FAQs
The same policies apply to all custom or wholesale orders.

If there is something I've missed out please get in contact.