fieldguided's Shop Policies
Thank you for reading our policy page. We have very high standards and will do our best to make sure that you are happy!
We accept payment through PayPal. Payment is due at time of purchase.
Each item will ship within 2 to 3 days of order at the latest. For items that are made to order, please see the individual item description for shipping times. Items are shipped via Canada Post; please note that international orders may take up to two weeks to arrive. Unfortunately we are unable to provide tracking numbers for orders shipped internationally because to do so starts at $15; if you are interested in a tracking number please contact us for alternate shipping options.
We are not responsible for any customs fees you may be charged.
Refunds and Exchanges
As a rule, we will not process refunds or exchanges, but you mean the world to us and will do our best for you. Contact us with any concerns.
Additional Policies and FAQs
Please see each item's description for care directions, if applicable.
Last Updated February 11, 2013