FilomenaMehendi is taking a short break
Nickie Blevins on Aug 8, 20215 out of 5 stars
Exactly as pictured. Love it.
DeAnna Jones on Jun 3, 20215 out of 5 stars
GREAT!!! The children in church LOVE them
Grace on Dec 4, 20205 out of 5 stars
First of all, I live in the USA and shipping was great! I love the customer service that I received upon ordering this necklace. The store owner was very responsive, letting me know that she received my order and that the necklace would be sent out soon. The necklace is a very beautiful piece and I will be back to order again. I highly recommend this shop! Thank you very much!
Sidra on May 26, 20201 out of 5 stars
Extremely bad. it gave a plan hand back without any color. Just gave a watermark.
Filomena responded on May 31, 2020
I'm sorry to know that this client are not happy with this purchase. Every batch of henna is handmade by me and is tested before I put it on sale. The stain color is always tested as well. If the buyer was able to follow my instructions as stated at the description and highlited at the thank you note, I'm absolutely sure that he/she would get a very good experience. Unfortunately, this review was left 3 months after the purchase, I never received any communication from the client before and after I tried to realize what happend the buyer apologized and admited that did't follow any instructions, but still wanted to left a negative review. As a seller I'm always available to help my clients the best way I can, but unfortunately I cannot control if the buyer follow the instructions or not.
Luisa on Jul 16, 20195 out of 5 stars
Thank you for the Henna, smells amazing! And as well for the tips and the examples :) Can't wait to try it and see how the stain is!
Denise on Jul 13, 20195 out of 5 stars
I am absolutely in love with the beautifully hand-crafted tambourine henna design! I will surely let all of my friends know about the perfect design so they can purchase one too. Impressed with the very quick turn around time and fast delivery. Love it! Thank you Filomena!
Reviewed by Inactive on Mar 12, 20195 out of 5 stars
great, just as described
Reviewed by Inactive on Mar 4, 20195 out of 5 stars
Thanks so much! My friend absolutely loved it, the design was perfect, service was fast and friendly, arrived sooner than expected, haven’t heard it in action on stage yet but I’m sure it’ll be awesome. Made someone very happy with it! Thanks again
Mary on Dec 24, 20185 out of 5 stars
so cute!! i love this so much!
Rebecca Hinton on Sep 13, 20184 out of 5 stars
It was larger than I anticipated, but I like it a lot.
Welcome to Filomena's Mehendi!
Professionally Henna hand painted gifts. Fast shipping!
I invite you to know Filomena's Mehendi. The aim of Filomena's Mehendi is to provide you an excellent service that allows you to take advantage of a technique to beautify your hands: Henna Tattoos. And inspired by the Henna technique, Filomena's Mehendi Store was born. A form of decoration applied to candles, tambourines, stones, incense holders, bookmarks, among others.
At first glance, our items seem to have nothing in common. But they do! We use the Henna technique with different materials to create customized items. This helps us to increase our creativity and create these handmade products specially for you. ;)
We offer our Henna services to all kind of events in Portugal and other countries.
Our Henna paste is safe, all-natural ingredients mixed by hand by Filomena's Mehendi.
And now we sell on Etsy! Filomena's Mehendi Etsy Store was founded on 2015 August 31.
Thanks for coming to visit.
Owner, Henna Artist
Freelance Communication Specialist and Henna Artist from Portugal.
Customs and import taxes
Returns & exchanges
I gladly accept returns, exchanges, and cancellations
The following items can't be returned or exchanged
- Custom or personalized orders
- Perishable products (like food or flowers)
- Digital downloads
- Intimate items (for health/hygiene reasons)
- Items on sale
I accept returns I do not accept returns
I accept exchanges I do not accept exchanges
I accept cancellations I do not accept cancellations
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
Frequently asked questions
What is the deadline to pay my order?
Payment needs to be received in five days of placing the order. Otherwise the order will be canceled and the item will be returned to my shop. Orders won't be shipped until the payment is received.
I don't have a paypal account. Can I pay with my debit / credit card?
You don't need to sign up for an account on PAYPAL to pay with your debit or credit card. All major credit cards are accepted through PAYPAL.
What is the estimated shipping time and the processing time?
The estimated shipping time is the time that your item will take to reach you.
Processing time is the time that I need to make your order and / or package it to go to the post office.
All ready-made orders will be shipped in 3-5 business days after payment is received. For customized orders: I will start making your order as soon as the payment is received. For more details, please, see individual items.
Do you provide a tracking number for portuguese customers?
For Portugal, I can send the items by Registered Postage or by Standard Postage without a tracking number. It will depend on the item cost. For more informations, please send me a message.
Please pay attention to estimated shipping time. If you don't receive your item after the estimated shipping time, contact me asap.
Do you provide a tracking number for customers outside Portugal?
For customers outside Portugal, I ship all the items with a tracking number using the Blue Mail option by the Postal Services of Portugal. US customers can track the items at USPS Tracking® (https://tools.usps.com/). Customers from other countries can track the items at Packagetrack (https://www.packagetrackr.com) or other similar platform.
To USA costumers and some other countries: Orders with more than 2 pounds doesn't include tracking all the way to the destination. All international shipments with tracking will be tracked at least until they depart the International Service Center (ISC), only. If you are not confortable with this, please send me a message and I can ask a quotation to another international carrier.
Can I place my order online and pick it up in Filomena's Mehendi Store?
No, we don't have a physical store at the moment. All orders are sent by mail.
I made a purchase at Filomena's Mehendi store but item was returned to the sender. What can I do?
Unfortunately, if the item is returned to the sender because you gave us a wrong adress we cannot assume any responsibility and you will have to pay extra shipping if you still consider to receive the item. If the error was caused by us, we will assume the future shipping costs.
My order was not delivered. What can I do?
If you have a claim about your order not being delivered after the estimated shipping time, please send me a message. I can check the situation with the post office, but it will take some time.
According with the International Bureau of the Universal Postal Union, the destination country may answer to a claim within a period of three months from the day following the day of inquiry. These are international rules established with several countries. So, it's not in my hand to receive a quick answer. But of course, if it will be proven that the situation is not a customer fault, I will process a refund after I receive that confirmation.
Terms and conditions for special orders
If I have to make an exclusive design to your item:
1. I will make your design and I will send a proof photo to you (if applicable);
2. If for some reason you don't like the design and it's not possible to me to make arrangements on it or if you don't answer my messages, I will cancel your order and give you a refund of 80%;
3. If you aprove the design, and only after that, I will start making your item.
4. Once I start making the item, I will not accept returns, exchanges, and cancellations;
5. Once I ship the item I will give you a tracking number.
Actual colors may vary from the color on your screen due to monitor color restrictions. If you have any doubt about what you are ordering, please send me a message.
Refunds and Exchanges
According with the portuguese law, you have the right to cancel an order within 14 days. After this period, your claim will be not considered. Within 14 days, you must submit a cancellation form before returning the product. Please, contact me for more informations.