PixieLaneVinylDesign is taking a short break
Corey on Jul 16, 20185 out of 5 stars
Very happy with this purchase. Perfect touch for my LotR themed nursery. Would definitely purchase from this seller again!
Amy on Apr 30, 20185 out of 5 stars
My item came quickly and exactly as listed! Seller even threw in an extra decal that was really cool! Seller was very easy to communicate with and quick to respond. I would definitely recommend and purchase from again!
thejollybengali on Feb 12, 20185 out of 5 stars
Absolutely LOVED the service! I'd give ten stars if Etsy let me. Seller went the extra mile to accommodate me. The personalized heart cutouts were a hit! I wish every seller was this customer friendly.
Karen on Dec 1, 20175 out of 5 stars
Quick shipping and product Looks awesome. Can’t wait to see my sons face on Christmas morning! Thanks!
Vinyl and Laser Design-The solution to the demand for unique artful ways to express yourself!
Pixie Lane Vinyl Design is a small family owned business focused on providing the highest quality vinyl decals, laser cut/engraved wood and acrylic items and customer service available. All of our items are made in the United States. We specialize in vehicle graphics for cars, trucks, boats, and trailers as well as beautiful artistic vinyl decals, wall words and wall quotes that are perfect for home and office decor. Our graphics are cut from the best quality vinyls and are easy to install. There is a variety of laser cut items for home use, they make some of the best, unique gifts for holidays and special events.
We have been in business since 2010 but began focusing exclusively on vinyl design in 2014 and added laser work in 2015.
We are currently located in Boise, ID and enjoy the freedom of running a small business and appreciating all that Idaho has to offer.
Pixie Lane is dedicated to customer service and quality. We strive to meet and exceed our customer's expectations. Our goal is to have happy, satisfied, long-term customers.
Our business/brand name is an homage to a wonderful woman who left our lives too soon. She always showed great resolve, compassion, honesty and imparted a sense of calm wherever she went. To us, Pixie Lane is more than just a name, it is an ambition. An ambition to demonstrate these qualities in our business practice each and every day.
Mom to 3 crazy, loud, fun loving boys. Running my own business has enabled me to be a stay-at-home Mom and volunteer at my children's schools. I enjoy softball, soccer and graphic design and am thankful this job provides time for them all.
When purchasing things online keep the saying "you get what you pay for" in mind. There are many sellers out there that can offer lower prices on similar items, but there is always a reason they are able to do that. This is true for any purchase you make, at any store both physical and online.
This is my job, and my source of income, I don't do it as a hobby just to keep myself busy. I purchase high quality vinyl that is rated not only to last for years but is also easy to install and work with. I spend hours perfecting a drawing to make sure everything is perfect before posting it for sale, especially on custom orders. I work with my clients and send multiple mock-ups during the design process to make sure it is exactly what they are picturing. I am always available to answer questions and will mail out samples of colors at no charge just to make sure you are getting exactly what you want. I occasionally do sales in my shop as well so if there is a graphic you have your eye on that is the time to purchase it. All of my customers receive a coupon code after their first purchase to save money on a future purchase they would like to make. Customer satisfaction is extremely important to me, not just satisfaction in the product, but satisfaction in the entire experience from the time you submit your payment to the moment you step back and admire your applied decal/graphic.
To stay up to date on sales and promotions go to http://facebook.com/116292948442959 and follow me!
I previously used this shop to sell crocheted and knitted clothing and I really enjoyed doing that and getting to know many people from around the world who purchased items in my shop. I am always dedicated to making durable, long lasting items and it felt great to hear that it was obvious to my customers that my items were made to last. I will continue to provide the same level of service and durability in all of my new items and work to maintain the 100% satisfaction level that I have earned so far.
Email is the best way to reach me, I check it first thing in the morning and several times throughout the day which guarantees you will get a response in less than 24hrs.
Accepted payment methods
Returns and exchanges
** A regularly listed item is an item that is currently listed in my shop. If you have to contact me to make changes or to request a graphic that is not listed then you are purchasing a "custom order".
Custom Order Returns: A custom order is a bit trickier. During the design process I send multiple mock ups for approval or editing. I expect payment in advance for the time that is put into a custom order, so if during the design portion of the transaction you decide you no longer want the graphic I will refund you 50% of the agreed upon purchase price to account for my time. Once you have received your mock ups and have approved the design, I cut the image, at this point there is no longer an option for any refund, unless the item arrives damaged.
Damaged Item Refunds/Replacement: If you receive graphic that has been damaged in shipping you will be given a full refund minus shipping and handling or a replacement graphic will be issued at no additional charge upon approval. In order to receive your refund/replacement you must first take a few photographs to document the damage and email them to me for approval. If the item is truly damaged and unusable I will refund you immediately. There will be no need for you to mail me the damaged decal, you can throw it away or salvage whatever you can from it. If you would prefer a replacement be sent out I will cut and ship you a new graphic at no additional charge.
For my international customers...I currently have it set up to ship USPS as well but there is an option to upgrade to priority mail.
Additional policies and FAQs
I do give percentage discounts to bulk orders. A bulk purchase will contain multiples of the same image, in the same size. I will not give a discount if you are purchasing various sizes of the same image. They MUST be identical cuts. You are welcome to get various sizes in bulk but you must be purchasing at least 10 cuts of each image at each requested size.
Simple Bulk order: State(MT) heart decal (3x5 inches) x10 (or more)
Combo Bulk Order: State (MT) heart decal (3x5 inches) x10 (or more)
State (ID) heart decal (3x4.5 inches) x10 (or more)
For any additional information please contact me.