fingerfactory's Shop Policies
Entirely handmade in my Parisian workshop, my jewellery is fabricated in all bone and sterling silver, all originals, and made with love.
Each piece is sent wrapped in delicate silk paper and put in a lovely box with a certificate of authenticity.
To follow my work in progress and see some other creations, please visit my website www.finger-factory.com
All payments are made through paypal. If you don’t have a Paypal account, you will still be able to pay by credit card. Simply click on “Pay now” and you will be redirected on a secure payment page.After the payment you will be redirected on Etsy’s website.
Your order is sent when the payment is received, under a week maximum. If no payment has been received within two days from the order, the purchase is cancceled and the product is put back online for sale.
Your order will be shipped to your Etsy address, unless you send me another.
Any question about payments on Etsy ? :
Packages to France are sent via “Lettre max”, which includes insurance , tracking, and will take between 2-3 days.
Packages sent to international countries are sent via « Paquet prioritaire international » which include tracking and will take around one week or more.
Please note that tax or VAT are not included and are under the buyer’s responsibility.
Refunds and Exchanges
Exchange or reimbursement :
If you are not satisfied with your purchase, you can return it within 7 days from the day you receive it, at your cost.
Important: before sending your item back, please contact me.
The reimbursement will be done once the object has been received and approved.
Contact : myfingerfactory [!at] gmail.com
Legal Mentions :
Finger Factory est régi par le régime de l’auto entreprise.
N° SIREN 533 580 858, dispensé d’immatriculation en application de l’article L 123-1-1 du code de commerce.
Adress : Florence Patrie - 16, rue de Pali Kao, 75020 Paris.
Last Updated May 24, 2015