Announcement
Welcome to Firebird Jewellery! If you don't find what you're looking for here, you can also find me at https://www.amazon.co.uk/handmade/FirebirdJewellery
All pieces are handmade by me in my Shropshire, UK studio.
Your jewellery will come gift boxed. :)
I offer free shipping within the UK! To the rest of the world there is a low cost flat rate shipping charge, so you can buy as many items as you like for the same shipping cost!
If you're buying for a gift, I'm happy to ship directly to the recipient - just let me know so that I can include a gift note with the jewellery to let them know who it's from!
Sterling silver and gold handcrafted jewellery, made with gemstones, crystal and glass.
☆ Thanks so much for visiting! ☆
Items

All Items
Reviews
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lucimabb on Feb 19, 2020
5 out of 5 starsI am very happy with the bracelet. It is very pretty and Ella is a charm, she customized it for me. A great job
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Jane on Dec 12, 2019
5 out of 5 starsGorgeous earrings - I love them! Speedy delivery and all round good service, thanks.
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Sheila on Nov 24, 2019
5 out of 5 starsI absolutely love these earrings, they are stunning. Highly recommended x
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Reviewed by Inactive on Jul 14, 2019
5 out of 5 starsGreat size, super comfortable. I was looking for a pair of earrings that I would wear all the time without having to worry about taking them out when I go to sleep. These are so lightweight and comfortable that I hardly even notice they’re there. Perfect for every day wear!
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Ruedumaine on May 3, 2019
5 out of 5 starsThese delicate earrings have a subtle lustre and catch the light. They are very well crafted and of good quality material. They were sent securely and quickly, and packed in a white jewellery box embellished with a butterfly. They will make a beautiful gift! But beyond this, Firebird Jewellery took great care in preparing these lovely earrings due to the recipient's health issues. Ella ensured all was pristine. Communication was excellent, and showed her concern and compassion. She included a lovely note. Highly recommend. Thank You!
About FirebirdJewellery
Firebird Jewellery
Shop members
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Ella (Melanie)
Owner, Maker, Designer, Curator, Doer Of All Things
Geek / nerd since way before it was cool... It's cool now, right?
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Pippin (Mr P)
The Helpful Assistant
My assistant does not handle the jewellery, but he likes to hang around while I work. There is a small chance he may occasionally deposit the odd hair onto the packing materials while I'm not looking. It's his gift to you.
Shop policies
Accepted payment methods
Returns & exchanges
Cancellations
Cancellations: accepted
Request a cancellation: before item has shipped
Payment
I don't currently accept money orders, cheques or cash. Sorry!
Shipping
Please be aware that packages may occasionally take longer to arrive due to circumstances beyond my control. The Post Office will not consider an international package lost until 25 working days have passed, so if your package has not arrived after this time, please let me know!
I ship to the address that shows on your etsy receipt, so please double check and make sure it is correct and complete - send me a message if in doubt!
☆☆ TRACKED AND INSURED PRIORITY MAIL ☆☆
★ UK ★
If you'd like me to send your purchase by an insured and trackable method, you have the following options:
First Class Recorded Delivery for a cost of £5.50
Special Delivery (Next Day) for £8.50
You will need to sign for the package if you choose either of these options.
Please get in touch BEFORE checking out to let me know if you'd like your order sent by either of these services, and I will adjust the listing for you.
★ Outside the UK ★
For those outside the UK, I can offer Royal Mail Airsure - a tracked, priority service which is available to certain destinations only (see below for list). If you would like this service, please contact me for a quote.
Someone will need to sign for the package, so it cannot be sent to a PO Box.
✈ Airsure is available to the following destinations:
Andorra
Australia
Austria
Belgium
Brazil
Canada
Denmark
Estonia
Finland
France
Germany
Hong Kong
Iceland
Irish Republic
Latvia
Liechtenstein
Luxembourg
Malaysia
Malta
Netherlands
New Zealand
Portugal
Singapore
Spain
Sweden
Switzerland
USA
Territories:
Azores (Portugal)
Balearic Islands (Spain)
Canary Islands (Spain)
Corsica (France)
Faroe Islands (Denmark)
Madeira (Portugal)
Monaco (France)
Additional policies and FAQs
Please check the measurements carefully! Photos are enlarged so you can see the jewellery properly - I always provide the measurements of the item in the description. If in doubt, check a ruler! :)
☆ Necklaces ☆
Most of my necklaces are offered in several lengths which you can choose from a drop down menu within the listing - if you'd like your necklace in a different length than those offered, please ask and I will be happy to adjust the listing for you! Necklaces longer than 20 inches may incur an additional charge to cover my costs.
☆ Sold Out Items ☆
If you see something you like in my sold items list, please feel free to ask as I may be able to repeat it.
☆ Colours ☆
I always try to describe and photograph my items accurately, but please be aware that different monitors do show colours slightly differently.
☆ Gift Box ☆
I package all my orders with love and care - I will send your jewellery in a beautiful hand decorated gift box! All ready for giving as a gift, or for treating yourself. :)
★ Please note - if you have ordered more than one pair of resin stud earrings, I will often send them together in the same box, so if you need them individually boxed (for example if you are buying a pair to give as a gift and one for yourself), please let me know so that I can box your jewellery appropriately.
☆ Receipt ☆
Most of my customers do not want to receive a receipt/packing slip with their order, so by default I do not include one. If you would like to receive a receipt, please let me know and I will be happy to print and send one for you!
☆ Feedback ☆
If you are happy with your purchase, I would love to hear about it, so please do leave me some feedback! It always brightens up my day to know that I've helped make someone happy. :)
☆ Cat! ☆
My jewellery is created and stored in a smoke free, but cat friendly home! My assistants may be kind enough to deposit a hair or two onto the packaging materials from time to time, so please bear this in mind if you have some form of deadly cat allergy...
If you have any questions at all, please feel free to send me a message!