Rue Dame Gonnor

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Quality 5 Shipping 13 Customer service 5

Shop policies

Last updated on January 31, 2013
Thank you for visiting my shop. Handmade items from Firefly Hill are made with care by me (Annie) in my smoke free/pet free studio. I want you to be completely satisfied with what you purchase from me and if you aren't for any reason, please contact me.

Accepted payment methods

Paypal Mastercard Visa American Express Discover Apple Pay Klarna Giftcard
Accepts Etsy Gift Cards and Etsy Credits
Returns and exchanges
I want you to be completely happy with your Firefly Hill handmade item. If you are not, please contact me and I will be happy to refund your money. I cannot be responsible for items damaged in the mail however. Sorry!
I accept paypal and etsy direct pay. If you would like to pay by check, please convo me and I will send you my address. I will not ship until check is received and has cleared the bank

I must receive payment within 3 days of receiving the order or I reserve the right to cancel the transaction. Thanks for understanding.
I ship by USPS Priority and usually get orders out by the next business day. However, sometimes things get a little busy, so please allow for 3 business days for orders to ship.