fireflysg

Firefly Glass Studio

356 Sales

fireflysg

Firefly Glass Studio

356 Sales On Etsy since 2009

5 out of 5 stars
(82)
Shop owner

fireflysg

Contact

fireflysg is taking a short break

Loading

Note from shop owner This shop is on vacation for a short week! Thank you for your patience!

Note from shop owner

Last updated on Aug 19, 2016

This shop is on vacation for a short week! Thank you for your patience!

fireflysg

Contact shop owner

fireflysg

Reviews

Average item review
5 out of 5 stars
(82)
ajschroeher

ajschroeher on Aug 23, 2016

5 out of 5 stars

The cardinal is spectacular! Beautifully crafted......I'm completely satisfied. Thank you very much.

tinacombs

tinacombs on Aug 2, 2016

5 out of 5 stars

Exactly as pictured and arrived very quickly. Thank you.

View all 82 reviews

About

Firefly Stained Glass

Creating beautiful stained glass, and fused glass art!

Tweet
Shop members
  • Fireflysg

    Owner, Designer, Artist

Shop policies

Last updated on November 13, 2013
All my work is handmade by me in my Wisconsin studio. I am proud of my work and use only high quality materials. I want you to be happy with your purchase. If you have any questions or concerns feel free to convo me!

Accepted payment methods

  • Accepts Etsy gift cards
Payment
I currently accept PayPal, or Direct Checkout payments only. If your payment is not received within 3 days of your order, I must cancel your order and repost the item.

All custom orders require a 50% non-refundable deposit with the balance due at the time of shipping.

All customers within the state of WI will be charged 5.5% sales tax when making purchases.
Shipping
Most of my art is available for immediate shipment. If you require a different color, amount, or size shipment will be a bit longer depending on the change. If I am on vacation, I will post what date purchased items will be shipped under the header of my page.

**Shipments to Canada and other countries are possible, please contact me for shipping info prior to your purchase and I will set up a reserved listing for you, however, any customs and/or VAT charges are the responsibility of the buyer.**

If you are buying more than one item, all will be shipped together where possible to reduce shipping costs. Shipping is via USPS or UPS. All orders are normally sent within 1-3 days of purchase.

I do NOT ship overnight Express. Due to where I live (small rural area) the Post Office cannot guarantee overnight delivery. Therefore all packages are shipped Priority or First Class mail depending on the weight of the package.

Recycled packing materials are used whenever possible. We ship using the most efficient and travel safe methods possible. Since your glass art is fragile we use multiple methods to safeguard your items.

BREAKAGE: Insurance is included on all shipping for the full value of your piece. In order to provide proof to the shipping venue and get reimbursement for the item, I must ask the buyer to provide a photo of the broken item as soon as possible.
Refunds and Exchanges
Each piece of my glasswork is handmade, therefore differences among the pieces are expected and embraced. Since most items are one-of-a-kind, exchanges may not available.

Glassware- We package our glassware as safe as we can, accidents do happen. If your glassware is damaged when you receive it you must let us know within 1 business day of receiving the package. A photo of the box and items are required for replacement or a refund.

Absolutely no returns on custom or personalized orders.

Suction cups are "NOT" recommended for use as they tend to fail often. Therefore, I do not include suction cups with any of your stained glass purchases.
Additional policies and FAQs
I am accepting limited wholesale orders from this site at this time. If you are a retailer, you may contact me about purchasing items for your business. Minimum purchase will apply and you must submit a Tax ID number, business name, address and phone number.

– Production and shipping schedules will be on a case-by-case basis.