firuzangoker's Shop Policies
Thank you for stopping by my etsy shop! I hope you enjoy visiting my dreamland and having pieces that I create with love and happiness...
Please feel free to contact me about anything via etsy or via my personal mail:
firuzangoker [!at] gmail.com
Buyers are responsible for any/all customs fees levied on their packages. Please check if the items you wish to purchase will be allowed into your country and through customs. I cannot be responsible for taxes or customs fees levied against packages shipped overseas.
I use PTT, Turkish Postal Service for shipment to all destinations. I provide the tracking number for registered airmail of PTT.
I use simple outer packaging for security reasons. However, I always try to create chic wrappings inside :)
Posts from Turkey reach approximately 3 to 4 weeks to most worldwide destinations.
It can take up to 2 weeks depending on the season of the year. During the National Holidays it might take longer than usual.
I post to your etsy address (unless stated otherwise). I kindly request that you or someone else is present at the shipping address to receive packages approximately 2 to 4 weeks after the order.
I can’t be held responsible for packages which are undeliverable or not collected by the buyer from their post office for any reason. No refunds will be issued for the postage of items returned back to me as undelivereable.
Various countries collect taxes on imported goods. I will not be held responsible for any tax imposed on the item you purchase.
Refunds and Exchanges
I do not except refunds or exchanges. You can always contact me if you have questions about an item or want to see more pictures of it. I care the happiness of my customers most.
Last Updated September 8, 2013