HeritageEmbroidery

Heritage Embroidery

Wisconsin, United States · 699 Sales

HeritageEmbroidery

Heritage Embroidery

Wisconsin, United States 699 Sales On Etsy since 2010

5 out of 5 stars
(169)
Shop owner

Anna

Contact

Anna

Contact shop owner

Anna

Shop policies

Last updated on February 12, 2015
Have fun, not frazzle.
Hopefully, you can enjoy this shop and will do all I can to make this fun and hassle free.
Contact me regarding anything I have not made clear, or that I can help with.

Accepted payment methods

  • Accepts Etsy gift cards
  • Money Order
Payment
PayPal is preferred and is fastest.
I also accept credit cards via etsy.
Shipping
Shipping on items is only via U.S. postal service.
Order ships within 2 days of payment on ready made items, typically same day in case of emails, please allow more time for custom orders.
generally ship within 3 days unless I am backed up on orders.

TEE SHIRTS AND SWEATSHIRTS 14 DAY POSSIBLE HANDLING time, does not include shipping time from me to customer. Shirts are ordered from a supplier, have to get to me, and give me time to stitch them, before they can get mailed. If shirts are in season and available in local stores, we may be able to purchase them immediately and get them to you sooner.

DEADLINES:
Please message if you need the item by a particular date and ASK if we can have the item delivered in time.
We will make every effort to make shipping dates if we are made aware of them in advance.
We do not guarantee shipping arrival if we are not notified of date until after purchase is made.
Refunds and Exchanges
I do not offer refunds. IF I have done something grossly negligent. i.e. mailed totally the wrong order, forgot an item (hasn't happened yet), I will correct the problem.

If you need an order by a certain date, please message to ask if we can make the deadline. Do not order, pay, make me buy supplies and start work, and inform me that the item is late when I have not been told when it was needed.

I will do my best to make deadlines as long as that information is given to me prior to placing the order.

There are no discounts offered for minor imperfections in items that can be easily corrected by the end user i.e. embroidery film, lint, left on a long string.
These types of things are typical with towels and embroidered items, even those made in factories.
Additional policies and FAQs
I will do my best to work out any problems, answer any and all questions before ordering, as this should be about fun and not hassle for you, but do not appreciate being asked for refunds after items have sent and been recieved. Please bear in mind that these are hand made items, Created with great care and much time, please do not purposely find problems with an item in order to get a few dollars back, my profit margin is Very Low. Every effort is made to ensure your item is sent in useable clean as promised condition.