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FiveSisterz

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FiveSisterz

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Shop policies

Last updated on February 3, 2013
Welcome to Five Sisterz! We are truly a clan of five artistic and creative sisters. We would like you to feel at home with us while you browse our shop. There's a little bit of each one of us in our handmade products..... joy, emotion, vision and spontaneity. We never know what we'll come up with next but we sure hope you'll like it! :)

Accepted payment methods

  • Visa
  • Mastercard
  • American Express
  • Discover
  • Paypal
  • Money Order
  • Check
Returns and exchanges
If you are not 100% satisfied with your purchase, please send it back for an exchange or refund. We do not refund shipping costs.

PLEASE NOTE: WE DO NOT USE TRACKING ON ANY OF OUR SHIPMENTS, ESPECIALLY INTERNATIONAL ORDERS. ONCE YOUR ORDER IS SHIPPED, IT IS UP TO THE POSTAL SERVICE TO DELIVER YOUR PACKAGE AND IS NO LONGER WITHIN OUR CONTROL. WE ARE NOT RESPONSIBLE FOR LOST, DAMAGED, DELAYED OR STOLEN PACKAGES. WE CAN OFFER PROOF OF SHIPMENT VIA A SCANNED COPY OF THE RECEIPT FROM THE U.S. POST OFFICE. IF YOU WOULD LIKE ELECTRONIC TRACKING FOR YOUR PACKAGE, AT AN ADDITIONAL CHARGE, PLEASE LET US KNOW BEFORE YOU COMPLETE YOUR PURCHASE. THANK YOU :)
Shipping
Please remember that our shipping costs are really quite low. Unfortunately, it does cost us to package your items and make trips to the post office, apart from shipping your order. The last thing we want to do is take advantage of you! :)
Additional policies and FAQs
If you are ordering using a personal check, please allow 7-10 days after we've received your check, before your order ships. Thank you!