Mollymoojewels

ARTISAN HANDMADE BOHO JEWELLERY - BIRTHSTONE GIFTS

London, United Kingdom · 1229 Sales

Mollymoojewels

ARTISAN HANDMADE BOHO JEWELLERY - BIRTHSTONE GIFTS

London, United Kingdom 1229 Sales On Etsy since 2011

5 out of 5 stars
(377)

Shop owner

fizzscott

Contact

Announcement   Welcome to Mollymoojewels! A boho eclectic and edgy mix of crochet, knotted, fine silver and gold luxury jewellery using the finest quality materials. LAYAWAY is available - please ask for details.

Everything that you see in my shop can be customized to create your own unique piece of jewellery. My jewelry is all lovingly handmade by me in my little work room using semi precious beads, artisan sterling silver, bronze and premium Czech glass. I want my jewelry to last the test of time so only the best will do!

Announcement

Last updated on May 1, 2018

Welcome to Mollymoojewels! A boho eclectic and edgy mix of crochet, knotted, fine silver and gold luxury jewellery using the finest quality materials. LAYAWAY is available - please ask for details.

Everything that you see in my shop can be customized to create your own unique piece of jewellery. My jewelry is all lovingly handmade by me in my little work room using semi precious beads, artisan sterling silver, bronze and premium Czech glass. I want my jewelry to last the test of time so only the best will do!

fizzscott

Contact shop owner

fizzscott

View all 145 items

Reviews

Average item review
5 out of 5 stars
(377)
aliparr123

aliparr123 on Jun 3, 2018

5 out of 5 stars

Stunning,elegant,special,unique and mine!. I try every to wait for 4 week's before I check this site,but normally cave in,it is like a Christmas advent calendar to me,I can't wait to see what's new,always shipped quickly and always beautiful.

View all 377 reviews

Shop policies

Last updated on April 30, 2018
I take a great amount of pride in my creativity and workmanship. It is my aim to provide high quality hand-crafted jewelry that is unique and will stand the test of time! If you are not completely happy with your purchase please contact me, through Etsy convo, as soon as you receive your purchase.

Accepted payment methods

  • Accepts Etsy Gift Cards and Etsy Credits
Returns and exchanges
I gladly accept returns and exchanges
Contact me within: 7 days of delivery
Ship items back within: 14 days of delivery
I don't accept cancellations
But please contact me if you have any problems with your order.
The following items can't be returned or exchanged
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
  • Custom or personalized orders
We hope you will be completely satisfied with your jewellery, however if for any reason you are unhappy with your purchase please let us know. Refunds or exchanges are available provided you get in touch within 14 days of receipt. Refunds will be issued upon receipt of the returned item in it's original pristine condition.

► RETURNS PROCEDURE:

* Please contact me within 7 days of receiving your item.

** IMPORTANT INFORMATION ** If returning an item from overseas (a non-EU country), please ensure that the package very clearly states "RETURNED GOODS - UNSUITABLE" on the outside front of the package, as failure to do so may incur UK Customs & Excise import duty which will be deducted from any refund. Thank you.

* Please return the item to me, UNWORN, in it's original packaging. Please note that the shipping costs of returning an item is the customer's responsibility, and under the Distance Selling Regulations it is also the customer's responsibility to ensure that the item is returned safely in a 're-saleable' condition in order to receive a full item refund - therefore a 'signed for' postal service is recommended when returning an item.

* Under the Distance Selling Regulations it is the customer's responsibility to ensure that the item is returned safely in a 're-saleable', 'pristine as received', condition in order to receive a full refund. Therefore we recommend an insured and tracked delivery service. Please retain your proof of postage, as we cannot be held liable for goods lost or damaged in transit.

* Bent, altered, reconfigured pieces do not qualify for a refund. If item has been altered you will be contacted and have the option of having the item shipped back at your expense.

* As soon as we receive the returned item, we will issue a refund. Please kindly note that the full item price is refunded but not the original shipping costs. Return shipping is the customers responsibility and is not refunded.

* Please do contact us about any problems straight away, as this gives us the opportunity to do all we can to resolve any issue for you, and to ensure your shopping experience is a positive and enjoyable one.

* Please note that colours may vary per computer monitor*
Payment
I now accept all major credit cards as well as Paypal!

Payment must be received within three days of purchase please or the order will be cancelled.

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LAYAWAY is available-- 25% down will hold your item until full payment is made within 30 days unless agreed otherwise.

If you wish to cancel a layaway after an initial payment has been made, there will be a £10 GBP re-stocking fee deducted from any monies received.

I would kindly mention that if the item is not paid in full within 30 days and I do not hear from you, then any payment applied will be credited back minus a £10 GBP restocking fee.
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Custom Orders are more than welcome - This refers to orders that are not in the shop. Payment must be made in full before any custom item is made and custom items are non-returnable. If requested, a pic of the finished item can be sent prior to shipment.
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PLEASE NOTE - Discount codes are NOT applicable for custom special order items.
Shipping
How your order is being shipped:

UK : Orders are sent by Royal Mail second class recorded, and will require someone home to sign for and take delivery.

USA: All orders are sent by Royal Mail International.
If you would prefer me to send via Airsure and receive a tracking number please choose the upgrade option when checking out.

Europe/Australia: All orders are sent by Royal Mail International
If you would prefer me to send via Airsure and receive a tracking number please choose the upgrade option when checking out.
I do not ship to South Africa due to postal issues.

Shipping covers postage, packaging materials, and handling fees.
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Shipping times might vary.
UK: 3 - 4days
Europe: 5 - 10 days.
USA and Australia: 7 - 30 days, sometimes longer so please be patient.
Any delivery delays due to adverse weather or customs is outside of my control.

South Africa - I am sorry I do not ship to SA due to its unreliable postal system. Any orders placed will be cancelled and refunded.

Please be sure to enter your correct shipping address for purchases. In the event that Etsy and PayPal show two different addresses, your package will be shipped to the Etsy address

Customs duties and taxes are not included in the shipping rate and are the responsibility of the purchaser.
Additional policies and FAQs
TO ENSURE YOUR JEWELLERY'S LONGEVITY:

* You have invested in a special piece of handmade jewelry, which may have delicate componants or vintage items, which will need extra care.

* Please protect your jewelry from contact with items such as perfumes, hair sprays and moisturizers, etc. which may contain chemicals that can damage precious jewellery.
Privacy
This Privacy Policy describes how and when I collect, use, and share information when you purchase an item from me, contact me, or otherwise use my services through Etsy.com or its related sites and services.

This Privacy Policy does not apply to the practices of third parties that I do not own or control, including Etsy or any third-party services you access through Etsy. You can reference the Etsy Privacy Policy to learn more about its privacy practices.

Information I Collect:

To fulfill your order, you must provide me with certain information (which you authorized Etsy to provide to me), such as your name, email address, postal address, payment information, and the details of the product that you’re ordering. You may also choose to provide me with additional personal information (for a custom order, for example), if you contact me directly.

Why I Need Your Information and How I Use It:

I rely on a number of legal bases to collect, use, and share your information, including:
• as needed to provide my services, such as when I use your information to fulfill your order, to settle disputes, or to provide customer support;
• when you have provided your affirmative consent, which you may revoke at any time, such as by signing up for my mailing list;
• if necessary to comply with a legal obligation or court order or in connection with a legal claim, such as retaining information about your purchases if required by tax law; and
• as necessary for the purpose of my legitimate interests, if those legitimate interests are not overridden by your rights or interests, such as 1) providing and improving my services. I use your information to provide the services you requested and in my legitimate interest to improve my services; and 2) Compliance with the Etsy Seller Policy and Terms of Use. I use your information as necessary to comply with my obligations under the Etsy Seller Policy and Terms of Use.

Information Sharing and Disclosure:

Information about my customers is important to my business. I share your personal information for very limited reasons and in limited circumstances, as follows:
• Etsy. I share information with Etsy as necessary to provide you my services and comply with my obligations under both the Etsy Seller Policy and Etsy Terms of Use.
• Service providers. I engage certain trusted third parties to perform functions and provide services to my shop, such as delivery companies. I will share your personal information with these third parties, but only to the extent necessary to perform these services.
• Compliance with laws. I may collect, use, retain, and share your information if I have a good faith belief that it is reasonably necessary to: (a) respond to legal process or to government requests; (b) enforce my agreements, terms and policies; (c) prevent, investigate, and address fraud and other illegal activity, security, or technical issues; or (d) protect the rights, property, and safety of my customers, or others.

Data Retention:

I retain your personal information only for as long as necessary to provide you with my services and as described in my Privacy Policy. However, I may also be required to retain this information to comply with my legal and regulatory obligations, to resolve disputes, and to enforce my agreements. I generally keep your data for the following time period: 4 years

More information

Last updated on Apr 28, 2017
Frequently asked questions

Custom and personalized orders

I am happy to take custom orders. My policy is such that after we have agreed your design, full payment be made before I undertake manufacture. Custom orders cannot be returned unless the item is found to be faulty.

Sizing details

Sizes are giving in each listing. Please make sure you check the item for measurements to avoid disappointment.

Gift wrapping and packaging

Your order will be delivered to you in a gift box ready for giving. If you would like some extra touches such as a hand written gift card and ribbon please let me know.

Care instructions

Common sense stuff - You have invested in a special piece of jewellery and it deserves your loving care to ensure its pristine condition and longevity. Your piece of jewellery may have vintage components and/ or delicate materials which will appreciate your tender loving care and handling.
* Please protect your Mollymoojewels piece from contact with liquids that may tarnish silver, change the color of metal, and weaken components over time (such as perfumes, hair sprays, moisturizers, etc).
* Please don't sleep or do vigorous exercise whilst wearing it as this may break glass or crystal components.