FleurdeLisAPaperie

Fleur de Lis, a paperie

Denver, Colorado
463 Sales

Contact

Announcement    No rush orders available at this time. We will do our best to send proofs within 24 hours, however it is going to be closer to 5 business days at this time. Thank you for your patience.

Announcement

No rush orders available at this time. We will do our best to send proofs within 24 hours, however it is going to be closer to 5 business days at this time. Thank you for your patience.

Items

Contact shop owner
463 Sales
86 Admirers
 
FLEUR DE LIS

Contact shop owner

FLEUR DE LIS

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Shop policies

Last updated on August 14, 2012
Hello and welcome to Fleur de Lis, a paperie! We are three sisters with a passion for paper, parties and pretty things. We believe that fine stationery sets the tone for a party. We love catching up on the latest trends in fashion, colors and decor, while remaining true to the classics. We love babies, kids, birthdays and weddings. We all three lived in Florence, Italy {so we love all things European, vintage, and fabulous!}.

We turned our passion for stationery, parties and creativity into a family business - we opened a darling boutique in Denver, Colorado {Fleur de Lis, a paperie} that specializes in custom invitations, gifts, and accessories and we started a blog - www.tuttobellablog.com for daily inspiration for women all over the world.

We believe that beauty is in the details and we pride ourselves on perfection and creativity. Having 5+ years experience in the stationery business and a design background, we are determined to create exactly what you {our lovely customer} are looking for!

Accepted payment methods

Paypal Mastercard Visa American Express Discover Apple Pay Klarna Giftcard
Accepts Etsy Gift Cards and Etsy Credits
Returns and exchanges
If there is a problem with your order (DIY printables or shipped printed products), please let us know immediately and we will do our best to resolve the issue. We do not offer refunds, so if the matter cannot be resolved by edits/re-printing on your paper product, we will provide a store credit or exchange for products returned within 14 days of the date you receive your order. Shipping costs are nonrefundable, and all costs for return shipping are the responsibility of the customer. Please make sure returns are shipped prepaid, and insured with a tracking number for documentation purposes.
Payment
Payments can be made through PayPal via our Etsy store or the 'Other' form of payment is via phone through our retail shop Fleur de Lis, a paperie. If you choose 'other,' please call our store at 303.996.6885 to pay via credit card over the phone. It is safe and secure, and we will send you a receipt via e-mail. You MUST pay before we can send you a draft of your order. Thanks!
Shipping
You will receive a proof of your order within 4 days. Once approved, you will receive your final order within 48 hours. If you want your items printed through our custom shop, you will receive a proof within 4 days, and once you approve your order, it will be printed within 3 days and shipped.

RUSH ORDERS - We will do our best to accommodate you whenever possible. Email Jessica at trejsorelle [!at] gmail.com with your specific needs/time-frame and we will see what we can do. There is a $10 fee for all rush orders.
Additional policies and FAQs
If you choose to print our products at home, we suggest printing on bright white cardstock or heavy weight matte photo paper. Inkjet printers work best, or you can take to a local copy shop. For your information, colors may look different on paper than they do on the computer screen. If you approve the proof and are unhappy with the color once printed, and you need us to make some color changes, there will be a custom color charge of $10.

2 out of 3 of us are work-at-home moms, so our hours are irregular, which means you may hear from us after 6 p.m. or via e-mail in the middle of the night. Our retail store, Fleur de Li, a paperie is open Monday through Friday from 10 a.m. to 6 p.m. and Saturdays from 10 a.m. to 5 p.m. {MST}. We will do our best to get back to you in a timely manner. We want you to LOVE our products as much as we do and we want to create invitations for all your parties, so customer service is a priority.

We allow 4 proofs for each design. If an error or change is missed by us, that will not count towards your 4 proofs. Each additional proof after 4 is an additional $5.

If you don't see a particular design or theme listed in our store, and want to create a custom product, we would love to work with you. Instead of $15, the charge is $20 for a custom file. Just give us the theme, colors, details {exactly what your looking for} and we will accommodate you.

If you have any additional questions, please don't hesitate to ask! You can message us through Etsy, or Jessica directly at trejsorelle [!at] gmail.com.