Flora Bond items are handmade and we spend hours creating every piece. Handmade is hard work, but we love it! We want you to be happy with your purchase and we are happy to discuss any issues you may have. Please contact us within 48 hrs after you receive your order.(via tracking info) There is a 20% restocking fee. Return policy listed below: Due the hours put to create and delicate nature:

Garters: Final sale

Ring Pillow: without flowers can be returned if we are notified within 48 hrs of delivery via tracking info.

Headpieces and headbands: Headpieces that contains larger flowers, or the majority of the piece contains handmade flowers cannot be returned. Contact me for more info.

Please make sure you contact us with any questions before your purchase.
Once an order is placed, it cannot be canceled. Please email us if you have any questions or concerns regarding this policy.
If there are any unforeseen problems, even slow shipping, contact us.

Payment must be made within 2 days and once an order is placed it cannot be canceled.

Your order is officially shipped when you receive an email from Etsy with your tracking number.

Leave us your timeline at checkout – wedding date, hair trial, dress fitting date, Once shipped, it will take 2-5 days to reach you.

International orders are taking 2-6 weeks to reach their destination, keep this in mind when placing your order

*** International orders are shipped out first class mail with no tracking information. You can upgrade your shipping, just contact us. ***

International buyers are responsible for any customs or brokerage fees.

-- Rush Orders --
If you need your order within the next 2 1/2 weeks there is a rush order fee, and we might not have time to fit you in, contact us to see if we can help.

-How to care for your headpiece- - Information on our materials-.

We use quality imported silk purchased from a fabric company that works with major designers and retailers. A milliners solution is applied to the fabric so it can be sculpted into flowers using millinery tools, this makes the fabric a little more stiff, just so you are aware. :)

More about the silk organza we use in our designs-

Silk Fabric Organza is a sheer, lightweight, crisp fabric with a beautiful sheen. The fabric is woven from lustrous silk yarn which has been given a somewhat more pronounced twist in its manufacture.

Keep your Flora Bond piece in its original box to make sure it does not get dusty. The flowers should not be washed, they will flatten when wet.

xo Nicole