florasouthdesigns is taking a short break
Reviews
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Shauna on Jul 13, 2022
5 out of 5 starsExactly what I was looking for and the quality is incredible. Great customer service! 10/10 recommend!
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Jennifer on May 4, 2022
4 out of 5 starsSign is just as it appears! Seams sturdy. I was just a bit disappointed because some customization I discussed with the seller was not done.
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About florasouthdesigns
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all things wedding <3
After freelancing as a floral designer for 8+ years, I discovered my passion for all things "wedding". As I transitioned to working from home, I knew that this industry was one that I wanted to incorporate into my Etsy shop! Seriously, what’s not to love? Beautiful flowers + dresses + stationary + signage… you get it! This little business has evolved and grown beyond my wildest dreams & I am so grateful to all of the brides (with exquisite taste, btw) that entrust me to make beautiful signs for such an important day!
Shop members
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Jenni Warren
Owner, Designer, ...everything Else
Shop policies
I am so grateful for your interest. Thank you for buying handmade!
Accepted payment methods
Returns and exchanges
I gladly accept cancellations
I don't accept returns or exchanges
Returns and exchange details
If for any reason the item you purchased arrives damaged, please contact me with a photo of the damaged piece as soon as possible. Be sure to keep the packaging as in-tact as possible and include in your photo.
Variations in wood, including color, grain, knots and texture are common and should be expected.
Payment
Shipping
*Free Shipping is available only to Continental US. If you need your packages shipped to Alaska or Hawaii, please contact me for a shipping quote prior to purchase.
*Free Shipping is not available for rush orders. If you need your items sooner than the listed production time, feel free to send a message for shipping upgrade options.*
*Delivery dates are estimates and may vary depending on the carrier.
*We are unable to ship to P.O. boxes. Please provide a verified physical address to ensure a timely delivery.
*We ship to the address that you have on file with Etsy. If the package is returned or un-deliverable because of an incorrect or incomplete address, the customer will be responsible for the cost of a second shipping label with the updated address. If you need to update the address for your order, please remind me in the notes at checkout AND send a message to confirm.
*You can check to see if your order has shipped by looking at “Purchases and reviews” under your account profile. Shipped packages will be indicated on the day your order goes out! You will also receive a notification via email with tracking info.
* Estimated shipping time may be delayed due to the design process, which includes communication between myself and the buyer. ***
Additional policies and FAQs
After making thousands of signs, we have come to expect & appreciate these variations as part of the handmade process.
More information
Frequently asked questions
When will I receive my order? When Will my order ship?
We ship your items as soon as they are done with production. Please see each listing for production time.
All items through USPS or UPS. Time in transit is normally 3 - 8 business days or less. Please reach out if you need your item sooner!
Can you rush my order?
Yes! Please note that we accept a limited number of rush orders each month. Before purchasing, please send a message with the requested delivery date to confirm that we can accommodate your timeline. Please also list the items that you are interested in ordering.
Will the wood color of my signs be the same?
Although the wood color in our listing photos may vary, we will make sure that the signs that you order match as closely as possible.
Please note that while the majority of our signs are made with birch, some signs, including directional arrows, are made of pine, . These types of wood absorb stain differently, so some color variation should be expected.
Variations in wood color may also be present when orders are placed/shipped, at different times. Feel free to send a photo of the sign that you have already received from us, and we will do our best to make sure that your new signs are a close match!
Do you accept custom orders? How can I customize my order?
Yes! We love custom orders! Feel free to send us a convo with your ideas. :)
During especially busy times, we may limit the number of custom orders that we accept. Please reach out as early as possible!
Are your signs painted or vinyl?
The lettering on our signs are painted on stained wood. We do not use or sell vinyl decals.
Are the easel/greenery/flowers included with the sign?
Unfortunately, we do not sell the easels, flowers, greenery, etc... Most of the florals that you see in our photos are fresh & created by the couple's florist.
I'm ready to order. Will the signs arrive in time for my event?
If your event date is outside of the listed production time, please contact me to see if I can ensure delivery within your timeframe. Please include the need-by date along with the signs that you are interested in ordering. :)