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flordemuertos' Shop Announcement

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These pieces are created by me in my North Carolina studio using red earthenware and majolica style glazing. I am inspired by the Mexican celebration called Day of The Dead or Dia de los Muertos. Please read my Shop Policies here for more info.
Look around and Enjoy!

flordemuertos' Shop Policies

Welcome

All items are handmade by me. Given that fact, every item is unique. I will ship the exact piece that is pictured. I try to represent each piece as accurately as possible. If you would like additional photos or descriptions just convo me.

Payment

I prefer paypal. But will accept a money order or even a personal check. However your item will not be shipped until your check has cleared. Sometimes that takes up to a week.
If you do choose to send a personal check let me know when to expect it so that I know payment is on the way.

Shipping

I ship via UPS ground service. I try my best to package all items safely and within 2 days of payment. Once the item has shipped I will notify you that it has shipped as well as provide you with a tracking number to check on your shipment.

Refunds and Exchanges

If for some reason you are not satisfied with your item. Please notify me ASAP and I will refund your payment, less shipping costs, as soon as the item is received back to me. If your item arrives damaged, also notify me ASAP and I will file a damage claim with UPS.

Additional Policies and FAQs

I welcome custom orders! Some things to remember when ordering custom pieces from a me:

~ I do not require a deposit before I begin a special order, If the item you wish to have made is within my repertoire.

~ Many things can happen to delay production. With that in mind, let me know the date you need the item by. I will let you know if it is possible. If it will be later than expected, I will let you know asap. If it is not in time for your needs, let me know....no obligations, ever.

~ If after the piece is made and it does not meet your requirements, that is not a problem. If you'd like me to try again, I will let you know if I can. If you no longer are interested in the piece....my feelings will not be hurt.....I will just sell it to someone else!

Thanks.

Last Updated August 13, 2011