Flor de Muertos majolica and more!
flordemuertos' Shop Policies
All items are handmade by me. Given that fact, every item is unique. I will ship the exact piece that is pictured. I try to represent each piece as accurately as possible. If you would like additional photos or descriptions just convo me.
I prefer paypal. But will accept a money order or even a personal check. However your item will not be shipped until your check has cleared. Sometimes that takes up to a week.
If you do choose to send a personal check let me know when to expect it so that I know payment is on the way.
I ship via UPS ground service. I try my best to package all items safely and within 2 days of payment. Once the item has shipped I will notify you that it has shipped as well as provide you with a tracking number to check on your shipment.
Refunds and Exchanges
If for some reason you are not satisfied with your item. Please notify me ASAP and I will refund your payment, less shipping costs, as soon as the item is received back to me. If your item arrives damaged, also notify me ASAP and I will file a damage claim with UPS.
Additional Policies and FAQs
I welcome custom orders! Some things to remember when ordering custom pieces from a me:
~ I do not require a deposit before I begin a special order, If the item you wish to have made is within my repertoire.
~ Many things can happen to delay production. With that in mind, let me know the date you need the item by. I will let you know if it is possible. If it will be later than expected, I will let you know asap. If it is not in time for your needs, let me know....no obligations, ever.
~ If after the piece is made and it does not meet your requirements, that is not a problem. If you'd like me to try again, I will let you know if I can. If you no longer are interested in the piece....my feelings will not be hurt.....I will just sell it to someone else!
Last Updated August 13, 2011