flowerbucketboutique's Shop Policies
We like to think we help set a trend with our unique hair accessories (etc.) and that a flower bucket item can make every little girl or tired mama feel as beautiful as the piece she's wearing. Our clips are perfect to be paired with headbands, beanies and kufis and just as well on their own. Our ever growing array of every style headband creations has become our newest addiction. My daughter, model, and little muse assists in dreaming up almost every creation, so you are sure to get a lovingly handcrafted flower bucket item with any purchase you make. Check back often as creating new items has become an obsession. Custom orders and requests are gladly welcomed, if not urged. We love exploring new ways to create, and custom one of a kind (OOAK) pieces help us do that.
We accept PayPal and all major credit cards.
Because of the increasing orders for my single hands to create, PLEASE ALLOW UP TO ONE FULL WEEK FROM DATE OF PURCHASE FOR YOUR ITEM TO SHIP, especially during the holidays! I currently assemble items on Thursday and Friday and ship on Friday each week via USPS first class mail. I will do my best to accommodate special occasion dates when necessary, so DO NOT HESITATE TO ASK; however, please do so PRIOR TO PURCHASE and be aware of the rush and shipping fees that may incur.
All orders are shipped in sturdy boxes. Shipping costs cover the box, tape, tissue paper and FIRST CLASS POSTAGE. DELIVERY CONFIRMATION AND INSURANCE ARE NOT INCLUDED IN THE SHIPPING PRICE. IF A PACKAGE IS LOST EN ROUTE, I WILL NOT BE HELD RESPONSIBLE AND WILL NOT ISSUE REFUNDS. In the USA, if you would like to purchase delivery confirmation it is 90 cents extra and insurance is $1.95. International tracking is available through registered mail service ONLY which starts at $11.20 per package - this DOES NOT INCLUDE the shipping cost. Priority mail shipping starts at $5.80 in the USA and $20 for international orders. Express mail starts at $40 in the USA (depending on location) and $65 for international orders. Exact shipping costs for these services will vary by location.
Cost for orders requiring assembly and shipment within 24 hours from order date will be increased by 100%, or double the purchase price. EXAMPLE: You want to purchase a flower that costs $5 and need it shipped by tomorrow, it will cost $10 (plus shipping). This DOES NOT include a faster shipping method. If you require delivery of the rush order more quickly, upgraded shipping such as priority or express mail will also need to be added to your order. Etsy DOES NOT allow me to charge your credit card for additional services including upgraded shipping or rush fees; thus, you will need to make these requests prior to purchase, so I can set them up in a custom order.
Custom orders and requests are gladly welcomed, if not urged. We love exploring new ways to create, and custom one of a kind (OOAK) pieces help us do that. Custom order processing and delivery times will vary depending on materials available or needing to be purchased. Returns WILL NOT BE ACCEPTED on custom orders of any kind when products or supplies will have to be purchased in order to fulfill them.
COLOR & AGE OPTIONS:
Many of our items for purchase require you to state the age the item is for and/or a color choice from several options. You should leave this information in Etsy's "message to seller" box during the checkout process. If you fail to do so, I will send a message inquiring about this information ONCE through Etsy's conversation system and ONCE directly via email. If I do not receive an answer as to your requests within 7 days from the order date, I will choose the color and/or size of my choice to send.
Refunds and Exchanges
Due to shipping costs, selling fees and then return shipping, we prefer not to except returns and encourage delivery confirmation and insurance on large purchases. That being said, you are welcome to return the item if you are unsatisfied for a refund of the purchase price LESS ORIGINAL AND RETURN SHIPPING within 30 days of your order date. Also, due to its nature, returns WILL NOT BE ACCEPTED on custom orders of any kind when products or supplies will have to be purchased in order to fulfill them.
Additional Policies and FAQs
As a mother of three little ones, a photographer, dancer, entrepreneur and sole pair of hands to create all your little goodies, please know that time management is essential to me, and my schedule is meticulously maintained. I love that I am a little hodge podger, but it does require a rigid schedule with very little room for flexibility. I try to stick to my schedule (within one week) of creating and shipping items to you timely, but sometimes more important things will take precedence or an emergency may arise. Please keep this in mind when ordering and anticipating the arrival of your items. I am grateful for the success of this boutique, but likewise want to continue to enjoy and fulfill all other aspects of my blessed life.
297 North 1300 West
Pima, AZ 85543
flowerbucketboutique [!at] gmail.com
Last Updated February 8, 2013