JoliefleurDeco

Copper and silver jewelry, Home decoration

Montreal, Canada On Etsy since 2011

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Buyers bought gifts from this shop and gave them 5-star reviews!

JoliefleurDeco

Copper and silver jewelry, Home decoration

Montreal, Canada | 661 Sales

Announcement    Shipping in Canada - less than 7 business days.
Shipping to the US - 5-8 business days.
Shipping to other countries -5-12 weeks. For jewelry 10-14 days

Announcement

Last updated on May 2, 2019

Shipping in Canada - less than 7 business days.
Shipping to the US - 5-8 business days.
Shipping to other countries -5-12 weeks. For jewelry 10-14 days

Items

661 Sales
 

All Items

Elena Ch

Contact shop owner

Elena Ch

Reviews

Average item review
4.5 out of 5 stars
(151)
See reviews that mention:
quality 16 shipping 24 customer service 10

About JoliefleurDeco

Sales 661
On Etsy since 2011

Shop members

  • Elena and Andrei Ch

    Owner, Designer, Photographer

Shop policies

Last updated on November 21, 2016
Hello everyone and welcome to my shop. Feel free to navigate through the assortment that I am offering. Here you will find embroidery, jewellery home decoration,wedding decoration and many more. I work a lot with polymer clay, leather, beads, ribbons and fabric. My main inspiration lies with nature and my love is given to flowers, leaves and all living things.
I hope you will share my love for what I make.

Accepted payment methods

Paypal Mastercard Visa American Express Discover Giftcard
Accepts Etsy Gift Cards and Etsy Credits
Returns and exchanges
If for any reason you are not satisfied with the item you purchased from my shop, feel free to contact me in order to arrange a refund within the 10 days from the moment of delivery. Please, tell me why you don't like it! I am always looking to improve my craft and to make my listings portray the item as accurately as possible.
For a refund, please return the item and I will refund or exchange once returned items are received in original condition (shipping fees are non refundable).
Customers are responsible for the return shipping costs.
If your package is returned to me "refused" or "unclaimed" (due to an unauthorized
cancellation, change of heart, or incorrect address) I cannot be held responsible for
re-routing fees or any additional shipping charges to reship your item.
Payment
I am used to having my customers purchase items through Pay Pal. It is one of the most secure ways of payment for both the seller and the customer.

However, you **DO NOT** need a Paypal account to pay using your credit card. Paypal is simply the gateway for credit card payments. Please get help on how to do this here: http://www.etsy.com/help/article/361
Shipping
I use Canada Post for the purposes of delivery and shipping.

Shipping in Canada - less than 7 business days. (tracking number)
Shipping to US - 6-10 business days.(no tracking / no insurance)
Shipping to other countries - 5-8 weeks.(no tracking / no insurance)

-If you desire quicker delivery or tracking number feel free to contact me. It can be easily arranged (however, costing more).
-Please note, transit time may vary depending on your location and customs processing, so I can’t guarantee exact arrival time.
I do my best to ship your order fast, but please understand I have no control over the postal service. Please contact me if you have not received your order after eight weeks since I ship it out to you.
For international shipping(Including USA):
-Please be patient when waiting for your packages to arrive. IT WILL ARRIVE . It simply will likely take much longer than you are used to. There's NO TRACKING NUMBER. If you require tracking number or insurance please contact me before purchase. I will adjust the shipping costs on the listing.
I do not collect any duties, this is the responsibility of the buyer. Any customs or duty fees are the responsibility of the buyer, not the seller. Please be aware of this before you order.
I do not carry any responsibility for items lost during delivery and shipment provided i can prove the event of shipment.
Thank you for your patience and understanding!

Usually shipping and packaging costs more than I charge my customers for it, but I pay for around 20% of shipping costs.

-Items will be shipped to the address associated with your paypal account, unless you specify otherwise (by email or by contacting me) and tell me to ship it to another address, so make sure it's the right one.

Customers are responsible for their country's international customs fees.
Additional policies and FAQs
Everything in my store is handmade. Thus, the items that appear on my store page are not 100% Authentic but very very similar to what you will purchase. Every piece is unique. Color of the picture and the real item can slightly differ due to different monitors settings/picture conditions etc.