Fluctorissia

548 Sales

Fluctorissia

548 Sales On Etsy since 2015

5 out of 5 stars (166)

Announcement   Custom commissions are open!

Please check out my commission info including terms and conditions here: http://lighiting-dragon.deviantart.com/journal/Commission-Info-540298466

Announcement

Last updated on Mar 28, 2017

Custom commissions are open!

Please check out my commission info including terms and conditions here: http://lighiting-dragon.deviantart.com/journal/Commission-Info-540298466

Fluctorissia

Contact shop owner

Fluctorissia

View all 26 items

Reviews

Average item review
5 out of 5 stars
(166)
See reviews that mention:
quality 40 shipping 39 customer service 32
View all 166 reviews

Shop policies

Last updated on October 14, 2018
Welcome! Here in my little shop you will find various creations, specifically custom plushes, but also occasional sculptures and other creations.

Commission info: http://lighiting-dragon.deviantart.com/journal/Commission-Info-540298466

Accepted payment methods

Paypal Visa Mastercard American Express Discover Giftcard
Accepts Etsy Gift Cards and Etsy Credits
Returns and exchanges
I gladly accept cancellations
Request a cancellation within: 24 hours of purchase
I don't accept returns or exchanges
But please contact me if you have any problems with your order.
Returns and exchange details
Cancellations are accepted only if request is made until 24 hours after purchase. After that all purchases are final and no cancellations will be available. This applies to physical items only and not digital files.

In case of the item not arriving a claim for a lost parcel will be opened at the post office. Please note that it takes between 6-8 weeks to investigate the claim and refunds will be provided only after the resolution is resolved.

I am not responsible for any damage made during the shipment process. If item arrives damaged, please document the damage carefully and contact your post office to resolve. All items are insured to their full cost.

No refunds on digital items (patterns, etc) once they are purchased.
Payment
Only accepting Paypal.

If asking for a custom comission:
Please read my commission info here lighiting-dragon.deviantart.com/journal/Commission-Info-540298466. I expect you to be comfortable with my terms and conditions before you message me.

All payment for custom commissions is non-refundable and final.

Other payment plans can be discussed, but are not guaranteed.

Plushes won't be sent until the last payment + shipping are sent and cleared.
Shipping
Made-to-order items usually require several weeks to complete which is specified in the item description. Once completed, items will be shipped as soon as possible, usually in 2-3 days.

Any import charges, taxes etc. are the responsibility of the purchaser and not my own. All parcels are insured to their full cost, which is stated in the customs form.

Please expect the item to take around 3-4 weeks to arrive, and, if you need the plush by a certain date, accomodate to it. During peak times (holidays etc.), parcels may take longer to arrive, please order comfortably in advance.
Unfortunately, our postal service does not guarantee any delivery dates and does not provide refunds if the item is delayed. The only way to guarantee delivery in 1-6 is days is via Express Mail Service - the shipping cost for such service starts at $50 and is available upon request.

Upgrading to priority mail is also available upon request - prices depend on the item ordered. Priority mail items are tracked and usually arrive within 10-14 business days. Tracking number will be provided in the order summary.
Additional policies and FAQs
All plushes come from a smoke-free, pet-friendly house (cats and reptiles).

All my items are intended for collectors and are not suited for children or rough play due to hand-stitched parts. They are not made to be machine-washed as it can damage the seams and stuffing. Please only use damp cloth to gently spot-clean any dirt.