FlowerStyleUA

If for any reason you are unhappy with your purchase and want a refund please contact me within 3 days after the date the item was received. Shipping is not refundable. Buyer is responsible for the return shipping. Refund will be issued after items are received in original condition. If the product is damaged or dirty, the money will not be returned.

PLEASE NOTE!!! Custom made orders are prepaid and can not be returned as they are created to meet your specific requirements.

If you wish to cancel transaction (before the order was made and sent), please, note, that there is non-refundable 9% and Paypal fees (for USA - 1.9% + $ 0.30, other countries 2.9% + $ 0.30).

If the package is lost, I return money after I recieve official written confirmation of the loss from Ukrainian post

I accept PayPal payments.
PayPal is very safe and easy to use for both you and us. PayPal accepts all major credit/debit cards and you even do not need a PayPal account - you can always pay through PayPal Guest Checkout. You don't pay any commission to PayPal it's free.

Your purchase will be shipped within 3-5 business days after the payment is received.

The approximate time of delivery:
- USA: 3 - 5 weeks
- Canada: 3-4 weeks
- Australia: 3-4 weeks
- Europe: 8-20 days depending on location (Germany, Italy 2-3 weeks)
- Japan 8-10 days
Other: 3 weeks (sometimes up to 1 month) depending on location.

Please note the delivery time may vary and I can't be responsible for losses or delays.

Before Christmas the delivery time growing up +10-15 days for all countries, because the post offices are very busy.

ATTENTION! Import duties, taxes, and charges are not included in the item price or shipping cost. These fees are set by your government and are the responsibility of the buyer. For more information, please contact your local customs office or postal service.

I would appreciate if you would send to me a confirmation once received the shipment. It would be even nicer of you if you leave us a review on quality and our service.

• Special orders are welcome.
• Since this is handmade item, every new good may be vary slightly, but the overall look will match that shown on the photo.
• The leather flower is not waterproof, please can not be washed, dry cleaned, ironed or creased.
• All purchases comes carefully packaged and is ready-to-gift.

Information I Collect
To fulfill your order, you must provide me with certain information (which you authorized Etsy to provide to me), such as your name, email address, postal address, payment information, and the details of the product that you’re ordering. You may also choose to provide me with additional personal information (for a custom order of jewelry, for example), if you contact me directly.
Why I Need Your Information and How I Use It
I rely on a number of legal bases to collect, use, and share your information, including: as needed to provide my services, such as when I use your information to fulfill your order, to settle disputes, or to provide customer support; when you have provided your affirmative consent, which you may revoke at any time, such as by signing up for my mailing list; if necessary to comply with a legal obligation or court order or in connection with a legal claim, such as retaining information about your purchases if required by tax law; and as necessary for the purpose of my legitimate interests, if those legitimate interests are not overridden by your rights or interests, such as 1) providing and improving my services. I use your information to provide the services you requested and in my legitimate interest to improve my services; and 2) Compliance with the Etsy Seller Policy and Terms of Use. I use your information as necessary to comply with my obligations under the Etsy Seller Policy and Terms of Use.
Information Sharing and Disclosure Information about my customers is important to my business. I share your personal information for very limited reasons and in limited circumstances, as follows: Etsy. I share information with Etsy as necessary to provide you my services and comply with my obligations under both the Etsy Seller Policy and Etsy Terms of Use. Service providers. I engage certain trusted third parties to perform functions and provide services to my shop, such as delivery companies. I will share your personal information with these third parties, but only to the extent necessary to perform these services. Business transfers. If I sell or merge my business, I may disclose your information as part of that transaction, only to the extent permitted by law. Compliance with laws. I may collect, use, retain, and share your information if I have a good faith belief that it is reasonably necessary to: (a) respond to legal process or to government requests; (b) enforce my agreements, terms and policies; (c) prevent, investigate, and address fraud and other illegal activity, security, or technical issues; or (d) protect the rights, property, and safety of my customers, or others.
Data Retention
I retain your personal information only for as long as necessary to provide you with my services and as described in my Privacy Policy. However, I may also be required to retain this information to comply with my legal and regulatory obligations, to resolve disputes, and to enforce my agreements. I generally keep your data for the following time period: 4 years.
Transfers of Personal Information Outside the EU
I may store and process your information through third-party hosting services in the US and other jurisdictions. As a result, I may transfer your personal information to a jurisdiction with different data protection and government surveillance laws than your jurisdiction. If I am deemed to transfer information about you outside of the EU, I rely on Privacy Shield as the legal basis for the transfer, as Google Cloud is Privacy Shield certified.
Your Rights
If you reside in certain territories, including the EU, you have a number of rights in relation to your personal information. While some of these rights apply generally, certain rights apply only in certain limited cases. I describe these rights below: Access. You may have the right to access and receive a copy of the personal information I hold about you by contacting me using the contact information below. Change, restrict, delete. You may also have rights to change, restrict my use of, or delete your personal information. Absent exceptional circumstances (like where I am required to store data for legal reasons) I will generally delete your personal information upon request. Object. You can object to (i) my processing of some of your information based on my legitimate interests and (ii) receiving marketing messages from me after providing your express consent to receive them. In such cases, I will delete your personal information unless I have compelling and legitimate grounds to continue using that information or if it is needed for legal reasons. Complain. If you reside in the EU and wish to raise a concern about my use of your information (and without prejudice to any other rights you may have), you have the right to do so with your local data protection authority.