forgetmeknottreasure

Embroidered Towels, Bath, Hand, Kitchen, Spa Wraps

Portland, Oregon
1,191 Sales

forgetmeknottreasure is currently not selling on Etsy We’re here if you need help with an order from this shop. Have questions? Visit our Help Center.

forgetmeknottreasure is currently not selling on Etsy

We’re here if you need help with an order from this shop. Have questions? Visit our Help Center.

Shop policies

Last updated on September 10, 2017

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Welcome! I appreciate you taking the time to visit my shop. I hope you find something you like and will enjoy.

All of my items are custom made especially for you by me. I make each and every item by myself with quality fabric and threads. All orders are made on a first come, first served basis.

My Process:
I order the blank towels,
Once received I do a hot wash to shrink the towel and remove any commercial oils and chemicals.
I hoop the towel using two stabilizers front (film) and back.
I machine embroidery each towel with your chosen design. (Designs can take 30 minutes to 8 hours to embroidery.)
When the embroidery is complete I cut all loose threads and pluck out all stabilizer front and back. (This can take hours depending on the design.)
Then I steam the towel to remove as much of the hoop indentation as possible.
Towel hang dries over night.
The next day I package your order and print the label.
Lastly, I place your package in the box ready for pick up on Friday.

I put my heart into each piece I make for you. My goal is to have a well made product that my customers will have for a long time.
I do all of the work myself and in a smoke free, pet friendly home.

Accepted payment methods

Paypal Visa Mastercard Discover Apple Pay Klarna Giftcard
Accepts Etsy Gift Cards and Etsy Credits

Returns & exchanges

See item details for return and exchange eligibility.

Cancellations

Cancellations: accepted

Request a cancellation: within 2 days of purchase

Payment

I accept payments through Paypal, Etsy Direct or Etsy Gift Certificates. Paypal allows you to use your debit card, credit card or bank account. Etsy direct allows you to use credit cards and debit cards. Sorry, I do not accept personal checks, money orders or cashiers checks.

I do not order supplies for your order until after I receive your payment.

I do not have access to your credit card or personal information. Paypal and etsy both control the charge from your credit/debit cards. Payment is deducted from your credit/debit card at time of purchase unlike many major online stores such as Amazon which deducts payment at time of shipping.

I have the right to cancel and refuse orders.

Shipping

I ship USPS First Class Mail (domestic only) on FRIDAYS. I am home bound and do not drive. I use USPS Pick Up and scheduled on Friday. All items in the shop are handmade. Items can take up to 3-4 weeks (Normal), 3-6 weeks (Holidays), 8-9 weeks (Dec orders) to complete before shipping depending on my level of orders and season, so please bare with me. Orders ship on Friday.
USPS Mail delivery times are usually within 5-10 business days after item has been shipped. 5-10 days is off of the USPS website.

The USPS provides a great service at great prices but sometimes delays in shipping times can occur, sometimes even loss. If you happen to experience this let me know we can work out a way to get you your item! I can not file a missing package claim until after 7 days has expired.

Be advised that some tracking numbers may take up to 24 hours to be available for tracking. Also, note that the USPS reuses tracking numbers that were originally issued 6-9 months ago, and in these cases the old tracking information may be shown for up to 24 hours.

International Shipping
I use USPS first class international shipping on Fridays. I am home bound and do not drive. I use USPS Pick Up and scheduled on Friday. All items in the shop are handmade. Items can take up to 3-4 weeks (Normal), 3-6 weeks (Holidays), 8-9 weeks (Dec orders) to complete before shipping depending on my level of orders and season, so please bare with me. Orders ship on Friday. Mailing times vary depending on Country.

Additional policies and FAQs

I make a few towels for my home to test the quality after multiple washings.
If there is a problem with the towel itself I would like to know. I use various towel vendors and want to know if there is a quality problem.