We want you to be completely satisfied with your purchase!

If for any reason you want to return or exchange the product you have purchased from us we ask that you first Contact Us within 14 days of receiving the item.

Contact Us for a Return Authorization (RA) number before returning any garments. At that time you will also receive the address details for the return. Items should be in their original condition; new, unused, and undamaged.

Gifts may be returned for exchange only, less the cost of shipping back to us. For an exchange due to wrong size, color,or style Formula Free will gladly resend the new item, less the cost of shipping for you to send the original item back to us. Any difference in price will be made prior to the new item's shipping. Please allow one billing cycle from the date the returned package is received by Formula Free for your refund to show on your card account. All refunds are paid in the same form as the original purchase was made.

We want you to be more then satisfied with our product and will work with you to accomplish just that!

If you are interested in purchasing anything on this site, you may do so by adding the item to your shopping cart.

By law, we are required to collect sales tax on orders shipped to addresses where Formula Free has a physical presence. Formula Free is located in Oregon; therefore, sales tax is applicable to orders shipped to addresses in the state of Oregon. The rate of sales tax for Oregon residents is 0% at this time, changes will be made as soon as laws change. Orders shipped outside of Oregon are not charged sales tax.

We ship via United States Post Office (USPS) First Class or Priority mail.

All orders are sent from the Oregon Coast and take approximately 2-6 business days for domestic delivery.

International shipping is also available (delivery times are typically 5-15 business days internationally).

Most orders ship within two business days; this excludes weekends and holidays.

Formula Free has flat rate shipping rates based on the item amount order; trying to save the customer the most money possible.

Product Care

Formula Free garments are compliant with the new Consumer Product Safety Improvement Act of 2008 (CPSIA) rules and regulations. No fabric, surface paint, or garment components contain levels of lead that exceed the the 2011 limits.

Garment Care

Formula Free garments are made of 100% cotton and may shrink slightly when washed. We recommend washing all apparel in cold water with similar colors and drying immediately after wash. Garments that are printed should be washed inside-out. Do not use bleach, wring clothing, or rub decorated areas. Iron garments on low heat on reverse side, and do not steam iron. Do not iron over applique areas. We do not recommend dry cleaning our garments due to the chemicals that are used in the process and for the fact that our brand is primarily infant clothing. However, Embroidered garments may be dry cleaned, extreme care should be exercised when dry cleaning. Avoid use of pre-spotting agents.