Welcome! International and combined shipping are available for most items, and we pack with care to ensure your treasures reach you safely.
Stay in touch...
Welcome! International and combined shipping are available for most items, and we pack with care to ensure your treasures reach you safely.
Stay in touch...
jewellmayberry on Sep 4, 2016
Great shipping, but was disappointed in item. Needlepoint pillow was described as undamaged, but there was an area where the stitching was completely missing. Was difficult to see damage in photos until I received the pillow and knew where to look.
Tina and Chris responded on Sep 15, 2016
The pillow had no damage when we purchased it for resale, when we photographed and listed it, nor at the time of shipment. The buyer did not contact us about the claim of damage before leaving feedback. We contacted the buyer about the claim of damage immediately after receiving the feedback via both convo and email. Unfortunately, the buyer did not respond to our requests for communication.
Delta Dawn on Sep 3, 2016
Thank you for listing this special carving! It is one of my favorites and has found a good home.
Just who is nine doors vintage?
Tina and Chris, a husband and wife team, are the heart of nine doors vintage. As native Oregonians, we scout out quality goods throughout the beautiful Pacific Northwest.
Our items have been featured in myriads of beautiful Etsy Treasuries and purchased by customers worldwide. We have supplied vintage pieces for many interior designers as well as film and television prop houses including for use on AMC's Mad Men series, ABC's Pan Am series, TNT's Leverage, major theme parks in Orlando, FL, Steiner Studios NY, SoHo House New York, NBC's Late Night Starring Jimmy Fallon, the global retailer Fossil, on Broadway featured in Rocky the Musical, off-Broadway in the musical Grease, WGN's The Outsiders, HBO's VINYL, and the upcoming Netflix original series, Mind Hunter.
We're glad you've discovered our shop - welcome!
Let's stay in touch...
Owner, Curator, Buyer, Researcher, Photographer, Customer Service, And Shipper.
Tina launched the shop in 2008. As chief of operations she hunts for treasure, researches, photographs and lists our good. Tina also takes care of customer service, shipping, graphic design, marketing, and social media.
Assistant Owner, Treasure Hunter, Transportation & Logistics Manager
Looking for vintage clocks, radios or geekery? Chris is our resident buyer of games, toys, and gadgets, as well as our transportation and logistics manager.
Treasure Hunter, Refurbisher/Painter/DIY Guru, Creator
June is our vintage hunter on the Oregon Coast. A long time buyer and seller of vintage goods, June also enjoys refurbishing vintage furniture and repurposing found items to give them new life.
Treasure Hunter, Researcher, Mentor
The true antiques in our shop are almost always found by Jane. A professional "picker" for many years, Jane has an eye for the classic, and specializes in truly unique and wonderful finds.
Our goal is to seek out quality vintage goods to sell in an attractive manner, provide good communication, safe and speedy shipment, and to ensure our customers are happy and want to return to our shop for more fun vintage.
Our philosophy is simple--if we don't like it and would not use in our own home, we won't buy it to sell to you. The items we sell are vintage, which means they are used and occasionally we do choose an item with wear if we feel the wear is minor enough to be considered as adding character to the piece and/or it could be repaired, repainted, reupholstered, or used as it is to enhance the charm of your decor.
We do our best to be honest and disclose wear and present flaws in our listings but these are still used items, we are only human, and there is always the possibility that we might miss something small or hold a differing opinion on what constitutes "minor" wear on a piece.
IF YOU NEED TO CONTACT US:
If you should have a question prior to, during or after your purchase please use the Etsy messaging system as we check our Etsy messages daily. If you email questions and/or concerns to our email address there is a higher chance of a delayed response. We are here to assist you and want you to be pleased with the item(s) you purchase and with your shopping experience.
All merchandise is stored in a clean, dry, smoke and perfume-free environment.
Accepted payment methods
- Accepts Etsy gift cards
How to purchase an item on Etsy:
Full payment is expected at checkout and orders will not be shipped without full payment.
You may pay with a credit or debit card through Etsy's Direct Checkout system.
We do not accept personal checks, cashier's checks, money orders, bank transfers or cash.
Confirmation of your order will be sent by the Etsy system to your Etsy account. Any updates during the order process will be sent thru Etsy so please check your Etsy account for the most current information.
If you choose to pay with the e-check method there will be a 3-5 day waiting period while the funds transfer from your account to ours. International E-check waiting times can run up to two weeks. PayPal recommends that sellers wait until all funds are processed prior to mailing orders and we follow that advice.
RESERVING AN ITEM:
We will reserve an item up to 48 hours under your name if you contact us via Etsy. Please state clearly your intentions to complete the transaction so we can agree on a reasonable time frame for payment. If an item has not been paid for within 48 hours of a reserve, and there was no prior payment time agreement made, the reserve will be cancelled without further notice to you.
[Please Note - the reserve system described here is ours, not Etsy's. What this means is that *technically* any item on reserve is still active and viewable and could be purchased by any other shopper until your payment is received. We highly recommend making your payment as soon as possible when placing a reserve.]
LAYAWAY, TRADES & OFFERS:
We DO NOT offer layaway payments or accept trades at this time.
Prices are firm as listed on the first four (4) months of a listing. We are willing to consider reasonable offers on our prices after the first four month period but we reserve the right to refuse any offer. It never hurts to ask, so if you see something you love, please send a request.
We do not make a profit on mailing so shipping prices are not negotiable but we DO combine shipping on orders with more than one item whenever possible. Orders with oversize or fragile items are the exceptions to this rule.
This is the estimated time it will take for us to prep and package your order for shipment. Processing times vary by item and do not include the days required for your order to reach you once it has shipped. Transit times vary by the distance from our location to your location and do not include the day the package is received by the shipper.
If you need your order quickly, please request a quote for an expedited shipping method and we will adjust the shipping cost before you make payment.
WE SHIP WORLDWIDE:
International shoppers are always welcome! Most International orders are sent via USPS first class and delivery times will vary by location. Packages that weigh over 4 pounds US must be sent via USPS Priority International -- this means you will pay a higher ship cost but you should also receive the package sooner.
METHODS OF SHIPMENT:
We use USPS First Class Mail (domestic and International), Parcel Select, Priority, Media Mail, FedEx and occasionally Greyhound Package Express for large items.
We can ship your order using your FedEx or UPS account upon request. These shippers require the full name, address (including apartment or suite), zip code, telephone number and email of the recipient. Please provide this information as well as the type of service you desire in the 'Note to Seller' section at checkout. Please note that if this information is not provided at checkout your shipment may be delayed.
LOCAL PICK UP & DELIVERY:
Portland/Milwaukie, OR - We are not a brick and mortar shop but we can arrange to meet with you for a free local pick up; please message us if you are interested.
On orders totaling $40 or more (not including shipping) we offer local delivery for a $25 fee in the Portland Metro Area but not all suburbs are included; please message us if you are interested.
Insurance is included in the shipping cost for most (but not all) orders going to addresses within the USA. First Class mail does not include insurance unless you request it at checkout. Priority mail includes insurance and tracking. First Class International packages do not include insurance or tracking outside the US. International Priority packages include standard indemnity insurance up to what US law allows (please visit http://USPS.com for complete details on International shipping).
For books, records and some paper goods we may use USPS Media Mail within the USA. Media Mail is less expensive but also much slower than other methods; please allow up to 10 business days for delivery within the US. Please allow for longer delivery times in December especially if there is inclement weather in your region as that can often cause transportation delays.
INFO FOR DOMESTIC SHOPPERS:
Our shipping prices reflect USPS pricing at the current rates. Please be aware that any package weighing more than 13 ounces must be mailed by Parcel Select or Priority service; we default to the lowest mailing cost that will still ensure the safety of your order.
Our mailing prices reflect secure packaging, may include inner packing materials for safe transit, and many (but not all) will include insurance to protect both buyer and seller in the event of damage or loss during transit. Please note that packaging materials DO add weight to your item and the mailing price will reflect the FINAL weight including the packaging.
Some shipping costs include a small handling fee for items that require extra time and materials. This includes large art, large mirrors and furniture pieces that don't fit safely in a standard size carton. Any handling charge will be included in the shipping price as shown in the listing for the item you purchase. We do our best to be cost effective while still ensuring the safety of your order.
We do our best to include an accurate amount for mailing in each listing but we cannot list a multi-item ship cost. For ALL customers we will combine shipping whenever practical. Exceptions include furniture, large art, large mirrors, and most fragile items; item specific info will be included in each listing.
Large, heavy and fragile items, and items with glass (ex: glass, pottery, framed art, mirrors) must ship alone and do not qualify for a combined shipping price. These items will include a shipping notation in each listing so you will know what qualifies before you buy.
The USPS does not provide for a method of tracking except on Priority and Express services. Delivery confirmation is included but only requires scanning upon delivery, not at pick-up or en route. USPS and FedEx orders with a tracking or confirmation number will be notified by the Etsy system on the date your order is shipped. Orders shipped by UPS will receive a tracking number after the package(s) is/are shipped.
Many (but not all) domestic orders will include shipping insurance. International orders sent via first class service will not include insurance unless you request an upgrade to Priority or Express. Priority and Express include standard indemnity insurance per US mail guidelines (please visit www.usps.com for details). Insured orders include an insurance number for use in the event of damage or loss during transit.
SHIPPING ADDRESS INFO:
We ship orders to the mailing address provided in your Etsy account. Please be certain that your Etsy mailing address is current when you submit your payment.
INFO FOR INTERNATIONAL SHOPPERS:
We warmly welcome International shoppers! We have shipped items to over 50 countries worldwide and are proud of our positive feedback from International customers. Many of our items can be sent Internationally and most regions are covered by choosing the Everywhere Else shipping option at checkout.
If your country or region is not listed, please contact us through Etsy. We're friendly, we answer promptly, we offer combined mailing on multi-item orders (exceptions are noted in each listing), and we are here to assist you and ensure a pleasant shopping experience.
INTERNATIONAL MAILING METHODS:
MOST International orders will be mailed via USPS First Class service. This method carries no insurance unless you request and pay for an upgrade prior to purchase.
INTERNATIONAL MAILING for HEAVY or OVERSIZE ITEMS:
USPS mailing prices increase annually. If your order weighs over three (3) pounds US we must mail via Priority International service. Please be aware - the USPS does not offer insurance for first class International packages.
CUSTOMS & DUTIES:
International shoppers are responsible for any customs fees, taxes, VAT, brokerage fees and/or duties associated with shipping to their respective countries, should they be assessed. We have no way to figure these fees or advise you in advance if there will be any fees on your end. Any customs fees, taxes, tariffs, brokerage fees, duties, etc. that may be incurred at the time of delivery, are at the discretion of your country's tax regulations, and we are not responsible for those types of charges. For additional information, please refer to your local customs agency.
PER US LAW ALL International orders will include a custom form marked as containing "Merchandise" not "Gift" -- no exceptions will be made for this policy.
RUSH ORDERS - Domestic & International:
If you need your order right away please let us know and we'll do our best to make it happen. We can send via USPS Express or Priority OR via UPS 2 or 3-day service if you request and pay for an upgrade for a faster ship method. Please contact us prior to purchase for a quote. Please allow for extra ship time during holiday seasons even on rush orders!!
All orders will be shipped with protective outer and inner packaging materials. We are a eco-friendly company and will recycle sturdy, clean packing materials whenever possible. Please recycle (again) whenever possible on your end.
Refunds and Exchanges
All items in this shop are vintage, have lived a former life, sometimes with many prior owners, and as such are presented AS FOUND and AS IS. Some items will have more wear than others. We perform basic functionality testing and basic cleaning on our items but we do not have the knowledge to provide repairs before or repair advice after a sale. We are here to provide info about any of our items prior to purchase so please feel free to contact us through Etsy if you have any questions.
All sales are final. We do not accept returns and do not process refunds except for items that are damaged in transit within a package that was insured. All claims of damaged goods must be verified with clear photographs of both the item(s) and the packaging materials.
WHAT TO DO IF YOUR ORDER IS DAMAGED DURING SHIPMENT:
We take care to be sure that your order is packaged carefully for transit. At times, especially with glass, ceramic or other fragile items, damage during shipment can still occur. We insure most (but not all) of our domestic orders for the protection of both buyer and seller. Most orders are shipped via USPS Priority service which includes insurance and tracking.
If your item is damaged in transit please contact us ASAP so we can file a damage claim with the shipment carrier and reimburse you as needed. ALL shipping carriers require clear photos of both the damaged item(s) and the original packaging in order to file a claim for damage or loss. Damage claims and refunds will not be processed beyond 15 business days of delivery.
All electronics in our shop--any item that requires electricity either by direct current (plug in) or battery operation--are presented in vintage, as-found condition and sold on an as-is, all sales final basis. We DO NOT issue refunds on electronic items unless the item is grossly misrepresented in the shop listing.
Your purchase of electronic item from our shop assumes you know and accept the risks inherent with vintage electronic devices. We test all electronics for basic functionality before we buy, at the time of listing the item, and again prior to shipment. We cannot guarantee electronic components, cords, plugs or the longevity of functionality. All items are in working condition when they leave us and we will package them carefully for shipment. We cannot offer advice on repair issues. If an electronic item is damaged due to mishandling by the shipping company we can submit a claim for damage when you provide photos of the damaged item and the original packaging within 5 business days of receipt. Contact us thru Etsy for details.
★★★ We love what we do, we value your patronage, and we want you to be happy and to return for more fun vintage. We will do our best to capture clear photos and provide honest, up-front information in each listing. If you receive an item that is drastically off from how it was presented in our shop, please before leaving feedback, contact us and give us the opportunity to work with you to make it right. ★★★
Additional policies and FAQs
If you have any questions please send us a message thru the Etsy conversation system. We communicate information regarding your order through the Etsy system to the user name in your Etsy account.
How to Contact Us Using Your Etsy Account:
PLEASE NOTE: If you contact us via off-site email the response time will be delayed.
FEEDBACK IS GOLDEN:
Upon receipt of your order please take a moment to log in to your Etsy account and leave us feedback so we will know it arrived safe and sound. We love it when you share a photo of the item(s) in your space!
If you experience an issue with your order, please contact us right away to give us the opportunity to work with you to make it right before you leave feedback.
How To Leave Feedback on Etsy (includes mobile device instructions):
How To Edit or Delete Your Feedback on Etsy (includes mobile device instructions):
Using PayPal or Direct Checkout keeps all of your financial info secure and private, even from us. Your personal info is kept private and will never be sold, rented or shared by us. Exceptions include use for processing your order, communications with Etsy and processing third party shipments or shipping claims.
COPYRIGHT / RIGHT TO REFUSE SERVICE
© 2008-2016 ~ Unless otherwise credited all photos and text within our shop are the property of nine doors vintage. Terms, photos and descriptions are subject to change as needed if info becomes inaccurate or out-of-date. Prices are subject to change at any time and at our sole discretion.
We reserve the right to refuse service to anyone at any time and at our sole discretion.
Connect with us online:
ninedoorsvintage [!at] comcast.net
Frequently asked questions
Do you ship Internationally?
Yes, we ship most items worldwide. Each listing will include information stating if the item is available for shipment outside the US. Each listing will include a shipping price for 'Everywhere Else'; please select this option if you live outside the US and your country is not already listed.
Do you combine shipping?
Yes, we combine shipping whenever feasible. Because our inventory varies by sizes and weights we do not list a combined shipping price. Items excluded from combined shipping include: furniture, large mirrors, large artwork and some fragile items. Each listing will state if the item is not available for combined shipping.
Can you use a different shipping method to reduce the cost?
We always seek to use the best method to ship your item based on price and safety. Most (not all) orders include insurance and tracking. We offer combined shipping on most orders, and we refund overage (if any) after shipment.
Our domestic shipping prices are based on service from Oregon to New York so if you live closer to the West Coast your cost might be less.
We can ship third party using your UPS or FedEx account; please contact us prior to shipment for details. Please feel free to contact us if you need a quote prior to purchase.
Do you offer reserves, accept offers on items or accept trades in lieu of payment?
We will reserve an item up to 48 hours under your name if you contact us via Etsy. Please state clearly your intentions to complete the transaction so we can agree on a reasonable time frame for payment. If an item has not been paid for within 48 hours of a reserve the reserve will be cancelled without further notice to you.
Prices are typically firm during the first four months. We are willing to consider reasonable offers on our prices but we reserve the right to refuse any offer. If you see something you love, please send us your offer via an Etsy convo.
We do not offer layaway or accept trades for our goods.