theWolffFarm

handmade soaps & other things

Chelsea, Michigan

theWolffFarm is currently not selling on Etsy We’re here if you need help with an order from this shop. Have questions? Visit our Help Center.

theWolffFarm is currently not selling on Etsy

We’re here if you need help with an order from this shop. Have questions? Visit our Help Center.

Shop policies

Last updated on December 3, 2018
I feel truly blessed to be able to make all the wonderful things I do. I always try to use organic materials when possible and take great care to put the best ingredients in my products without charging you an arm and a leg. I feel every person should be able to purchase high quality, yet affordable, items that make them feel or smell beautiful!!!!
Please feel free to contact me, I'm always happy to answer your questions.

Accepted payment methods

Paypal Mastercard Visa American Express Discover Apple Pay Klarna Giftcard
Accepts Etsy Gift Cards and Etsy Credits
Returns and exchanges
I gladly accept returns and exchanges
Contact me within: 14 days of delivery
Ship items back within: 30 days of delivery
I don't accept cancellations
But please contact me if you have any problems with your order.
The following items can't be returned or exchanged
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
  • Custom or personalized orders
  • Perishable products (like food or flowers)
  • Digital downloads
  • Intimate items (for health/hygiene reasons)
Returns and exchange details
I will happily accept returns if you are in no way satisfied with the item you have purchased. You have 14 days to return an item but after that they will not be accepted and there will be no refunds.

I ask that the items are returned to me in the same exact condition that they were sent to you.

I do not provide refunds for damages incurred by the Post Office.

Refunds are not issued due to a postal error (delivery to wrong address by your postman) or late arrival as I am not in control of how quickly the mail carrier moves.

In all other cases, should a refund be warranted, you will only be refunded the purchase price, and not the shipping costs.

I would kindly ask that if you are not happy with your purchase please email me in the first instance and we can discuss returns etc. Thanks!
Payment
I accept PayPal and major credit cards as payment. And I will always have your order out the door within 1-2 business days.
Shipping
Small orders that fit in a bubble wrap envelop will be shipped USPS First Class and Delivery Confirmation and Tracking will be sent to you. Larger packages will ship via USPS Priority Mail with Delivery Confirmation and Tracking. I will also ship to your PayPal Confirmed Address within two business days after payment clears PayPal.
Additional policies and FAQs
All of my items are handmade by me using all new materials in a smoke-free and pet-free environment. Your item is packaged to stay clean and protected while in my shop and during its journey to your home.

Thanks for visiting & come back again!
Stephanie