foundling

personalized jewelry with a history

Asheville, North Carolina

foundling is currently not selling on Etsy We’re here if you need help with an order from this shop. Have questions? Visit our Help Center.

foundling is currently not selling on Etsy

We’re here if you need help with an order from this shop. Have questions? Visit our Help Center.

Shop policies

Last updated on August 4, 2016

Accepted payment methods

Paypal Mastercard Visa American Express Discover Apple Pay Klarna Giftcard
Accepts Etsy Gift Cards and Etsy Credits
Returns and exchanges
Damaged items should be returned within 7 days of their arrival. Non-damaged items may be returned for store credit.

Please contact me before returning.
Payment
Payment is accepted via PayPal. Orders will not be shipped, and custom orders not begun, until payment is received.
Shipping
Shipment of ready to ship items within 5-7 days. Custom work and made to order items will take 1-4 weeks to complete, depending on the scale of the project and the number of pieces. I can give you a more concrete idea of when your order will ship at the time of purchase if you like.

Orders within the US are sent via USPS First Class mail with delivery confirmation. International orders are shipped via USPS First Class, as well. Shipping time varies depending on where you are, and tracking is not available. If you'd like a faster, trackable option please contact me.

I have found that orders shipped via Priority Mail from our location normally arrive at their destination in 2 to 3 days (within the US). However, USPS Priority Mail is not guaranteed and has, on rare occasions, taken up to 2 weeks. If your order is time critical, I strongly suggest that you choose UPS shipping (which is guaranteed) to insure your order arrives on time. UPS business days are Monday through Friday.

If you prefer to ship via UPS please convo me for arrangements.

I cannot be responsible for taxes or customs fees levied against packages shipped overseas.