fourlegs

awesome tees handmade locally in Australia

Darwin, Australia | 139 Sales

fourlegs

awesome tees handmade locally in Australia

Darwin, Australia 139 Sales On Etsy since 2009

0 out of 5 stars (65)

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David and Dawn

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David and Dawn

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quality 13 shipping 13 customer service 9

Shop policies

Last updated on February 7, 2011
FAQS

1. Do you do any local markets?
- Unfortunately, no. We are looking at doing it in the future and will post more details as we get closer.

2. Are your products made in Australia?
- Yes! Our tiny team cuts, prints, weeds, presses etc all here in Melbourne, Australia. We do it over in a tiny suburb called Aberfeldie.

3. Why does it take so long?
- For domestic people - It shouldn't take longer than 5 days. Well - that's what the Australia Post people tell us. But as all packages are not registered it is hard to track and follow up. We recommend registered mail for all domestic shipments, and for an additional USD$2 isn't it worth the piece of mind?
- for everywhere outside of Australia - shipping time will depend on location, but shouldn't take more than 14 working days. All international packages are sent regular airmail via Australia Post, we would recommend upgrading your shipping to a registered mail or courier - please convo us for prices for your area.

We understand the frustration when you order something and you don't get it in the time quoted. We apologies in advance - however have little control on the transit time.

4. Why is the postage so expensive?
- Because that's what the charges are at the post office.

5. Your Assalamu Malaikum tshirt is wrong
- We have noted and realised that our 'original' design was flawed and the arabic was incorrect. We have address our customers who have purchase those t-shirts and have informed them of this as well as compensating for our mistake. We have (hopefully)IMPROVED our design and have released it into store. Which is (hopefully) the correct arabic. Yes! We admit we can't read arabic. But we have referenced our arabic reading friends who have kindly helped out with the improved design.

6. Why haven't I got my feedback yet?
We prefer to give the feedback when the transaction is finalised (that is you receive your tshirt). Thank you for your understanding.


Est. shipping time (ex 48hour production time)-
** may take longer due to Christmas period

Australia - 3-5 business days
Everywhere else - up to 14 working days

Via Auspost regular Airmail - Please read shop policies for more details.


** Our t-shirts are Approx 190GSM, 100% Cotton jersey, relaxed fit.

*** NEW INSTORE December 2009
New range of 'Weekday Blues' Tshirts - being release throughout next week.

** SPECIAL ANNOUNCEMENT for Aussie Customers - 8th December 09

We will be upgrading our shipping from 2010. Unfortunately, we will also be increasing the price, but here are the benefits :

1) The package is registered and will have a tracking number to easily locate the movements of the package.
2) Packages will require signature on receipt, to ensure that you get your package safely.
3) Guarenteed delivery.
4) Peace of mind.

Thank you for your understanding.
- David, Dawn and Miowmiow
Fourlegs Team

**NOTES ON PRINT METHODS AND COLOUR**
We DO NOT use the conventional screenprinting methods to create our tshirts. We use THERMAL TEXTILE VINYL.

To learn more about thermal vinyl and the processes we take, please see http://www.youtube.com/watch?v=oZ-FpzCziNU
(link is a reference only.)

Accepted payment methods

Returns and exchanges
We apologise that any item purchased on sale are non refundable. However we offer free exchange on size if fit is not right.


In the event you wish to return or exchange goods, you must notify us within 14 days of receiving goods.


Items can only be exchanged for an alternate size or colour of the original style purchased. Should you wish to exchange for an alternative size or colour please enclose with your goods a postage paid, self addressed bag sufficient to return your purchase to you. All postage costs will be covered by the customer. Should stock no longer be available to exchange for colour or size, Store credit will be given.


Store credit is valid for 6 months, and customer will receive a credit note via email with all details for the convienece of the customer.

We offer store credit on products on an individual basis.

Any item purchased on-line for exchange must be unworn, unwashed and have the original tags still attached.

Please contact sales [!at] fourlegstees.com for queries relating.
Payment
We use Pay Pal for all transactions.

Payment via bank transfer are preferred for customers within Australia; if you wish to purchase our products with direct transfer payment method, please convo us or email sales [!at] fourlegstees.com
Shipping
All shipping is done via Regular Australia Post. Most items should be received within 10 days within Australia. For all international orders, please allow up to 14 business days to receive goods.

We offer registered post, express post, and courier service however these will incur additional costs, and are handled on an individual basis.
Additional policies and FAQs
Please note: Due to differences in computer monitor quality the colour shown here may vary slightly from the actual product.



Please email sales [!at] fourlegtees.com for all queries relating wholesale.