Handspun. Hand Dyed. Yarn and Fiber.

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Shop policies

Last updated on February 3, 2011

I've been spinning since February 08 and i'm not stopping anytime soon!

I prepare and hand dye, handspin and/or handcard each item seperatly.

I rarely keep more than one thing going at a time to ensure a quality of product that i am happy with.

No 2 skeins are exactly alike, most items are one of a kind .. but larger quantities of a same lot can be provided, just ask! :)

Most of the dyed creations you see are improvised while standing infront of the dyepot.

If you despise flashing or may not enjoy my yarns as i let things go naturally.. i don't calculate stripes or repeats, sorry!

All of my items are stored in plastic containers with fragrant dried lavender sachets to help ward off pests! *this sometimes can leave a slight lavender scent on the items*

Accepted payment methods

Returns and exchanges
I stand by the products I offer to you! :)

If you are unhappy for any reason you can return the item to me at your own expense, in the original condition within 15 days.
(You can contact me if you are unsure about the definiton of "original condition")

please make sure to contact me before returning any item as i will not accept unauthorized returns.

When i receive the item and find it to be in the original condition i will refund you the purchase price minus the original shipping costs.
I can only accept payments through Paypal and payment it is expected within 7 days.

After the 7 days, any order will be subject to cancellation after a failed attempt to contact you.

*I may also accept checks and money orders but all details must be fully discussed before any item is shipped *

Custom Orders require payment in full before they are to be completed.

See something you like but don't have the funds right this second?
I'll hold any listing for you for a maximum of 10 days!

Trades are also welcome.
Items will be shipped within 3 business days after receiving full payment.

Items Made to order or specially requested may have a different shipping time of which you will be informed.

Every order is mailed using USPS first class or priority mail.

If you WOULD like to insure your package please convo me BEFORE ordering so i can adjust the listing or simply wait for an new invoice before paying.

**I cannot be responsible for any package loss or damage if you choose not to buy insurance**

Also, when there is a shipping charge overage of $4.00 or more, it will be refunded.

You can refer to your "purchase page" where items will be marked on day of shipment.

If you would like an exact quote for international shipping for unlisted countries, you may request them.

The Fox Hop will NOT responsible for any customs or other international shipping charges incurred.

also, recycled packaging may be used on larger orders.
Additional policies and FAQs
I love doing custom work! Just convo me with your ideas and we'll work out the details.

If you feel the need to leave negative or neutral feedback it would be much appreciated if you contact me first with your complaints.

Special Specials:
From month to month i may offer savings or surprises with each order. these may be subject to change at any time without notice!

All offers of percents off are taken Before shipping cost!

I sometimes offer coupons for my shop.
Each coupon has a unique code and a definite expriation date. only One (1) coupon can be used on each individual order unless noted!

If You have any further questions or concerns please feel free to contact me , I will try to get back to you in a timely manner!

Thanks a bunch for browsing THE FOX HOP and have fun shopping on etsy! -t