frameyourbag

Portuguese Cork Fabric, Leather and Bag making supplies

Caminha, Portugal On Etsy since 2012

Buyers are raving!

This shop got multiple 5-star reviews in the past 7 days.

frameyourbag

Portuguese Cork Fabric, Leather and Bag making supplies

Caminha, Portugal | 55,009 Sales

Announcement    PLEASE READ NEXT TEXT:
When you make an purchase on our shop you are accepting our shop policies.
Fedex shipping upgrade available, convo me to find out more!

Some delays are happening on the majority of the shipping's due the covid19 crisis the world are facing.
In need of express shipping, message us so we can make an upgrade shipping to FedEx to your order. Some cost's should be applied.

***Compradores do Brasil, podem pagar por vale postal. Mais informações aqui:

http://www.ctt.pt/fectt/wcmservlet/ctt/particulares/servicos_financeiros/vales_transferencias/vales_internacionais.html

We speak English, Spanish and Portuguese.

Please visit our outlet/Sale/Clearance shop section for bargain prices purse frames.
The frames in this section may have both physical and cosmetic imperfections which may include; scratches, dents, glue marks and missing parts but all problem areas will be highlighted in the individual listings. Perfect for practising on if you are new to handbag and purse making. Try out your patterns before you make perfect purses!!

<<<<<Please note: returns,refunds or exchanges are not offered on Outlet or Clearance>>>>>

Shipping And Handling:
Regular mail Shipping ( no tracking number):

Portugal=1-2 Business days
Europe =5-10 Business days
All over the world = 10-15 Business Days.

We ship all over the world!
Your item will be carefully packed and shipped from Portugal international mail. and all our orders ship out within 1 or 2 business day of payment receipt.

There are additional option,Registered international mail please convo me to know more about it.
If you choose to upgrade shipping it will be provided the tracking number.
Recommanded for Huge orders.

***********We will upgrade your shipping if you paid enough for it.**********

Announcement

Last updated on May 17, 2020

PLEASE READ NEXT TEXT:
When you make an purchase on our shop you are accepting our shop policies.
Fedex shipping upgrade available, convo me to find out more!

Some delays are happening on the majority of the shipping's due the covid19 crisis the world are facing.
In need of express shipping, message us so we can make an upgrade shipping to FedEx to your order. Some cost's should be applied.

***Compradores do Brasil, podem pagar por vale postal. Mais informações aqui:

http://www.ctt.pt/fectt/wcmservlet/ctt/particulares/servicos_financeiros/vales_transferencias/vales_internacionais.html

We speak English, Spanish and Portuguese.

Please visit our outlet/Sale/Clearance shop section for bargain prices purse frames.
The frames in this section may have both physical and cosmetic imperfections which may include; scratches, dents, glue marks and missing parts but all problem areas will be highlighted in the individual listings. Perfect for practising on if you are new to handbag and purse making. Try out your patterns before you make perfect purses!!

<<<<<Please note: returns,refunds or exchanges are not offered on Outlet or Clearance>>>>>

Shipping And Handling:
Regular mail Shipping ( no tracking number):

Portugal=1-2 Business days
Europe =5-10 Business days
All over the world = 10-15 Business Days.

We ship all over the world!
Your item will be carefully packed and shipped from Portugal international mail. and all our orders ship out within 1 or 2 business day of payment receipt.

There are additional option,Registered international mail please convo me to know more about it.
If you choose to upgrade shipping it will be provided the tracking number.
Recommanded for Huge orders.

***********We will upgrade your shipping if you paid enough for it.**********

Items

 

All Items

Corkonbag Lda

Contact shop owner

Corkonbag Lda

Reviews

Average item review
5 out of 5 stars
(9141)
See reviews that mention:
quality 909 shipping 1381 customer service 777

About frameyourbag

Sales 55,009
On Etsy since 2012

Our future!

A portuguese couple who started their business from home and now work from a big factory we bought in 2018 to better serve you.
We print our own designs into cork fabric with high quality plotters.
We also laser cut on demand and produce cork merchandise products.
You are important to us so feel free to contact me if you need any help or have questions
With ❤️,
Tânia

Shop members

  • Tânia e Samuel

    Owner

    Please if you have any further question just convo us. Follow us on facebook (https://www.facebook.com/frameyourbag.etsy) Thank you very much!

Shop policies

Last updated on July 10, 2020
Hello and welcome to my shop!
PLEASE READ OUR POLICIES CAREFULLY!

When you make an purchase on our shop you are accepting our shop policies.

Accepted payment methods

Paypal Mastercard Visa American Express Discover Giftcard
Accepts Etsy Gift Cards and Etsy Credits
Returns and exchanges
I gladly accept returns and cancellations
Contact me within: 3 days of delivery
Ship items back within: 14 days of delivery
Request a cancellation within: 24 hours of purchase
I don't accept exchanges
But please contact me if you have any problems with your order.
The following items can't be returned or exchanged
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
  • Custom or personalized orders
  • Perishable products (like food or flowers)
  • Digital downloads
  • Intimate items (for health/hygiene reasons)
  • Items on sale
Returns and exchange details
5) Cancellations

5.1) The customer can request the cancellation of the order at any time until 14 days after the reception of the order, without justification.

5.1.1) In case of the client received the order and want to proceed with the cancellation, the shipping cost to send it back to us, Corkonbag LDA, is supported by the customer, the refund will be only made as soon as we receive the package or if the customer provide us proof of shipping back to us.

5.1.2) In case of faulty item, the customer should inform us, Corkonbag Lda, until 14 days after the reception, we will proceed with a resend of the item, refund of the value of the item or came to an agreement.

5.1.3) In case of devolution of an order with a personalized item, we do not accept the cancellation/devolution of the order if the item is already made or if the package is already shipped.

5.2) If the customer request the cancellation of the order and the package was already shipped the aline 5.1.1 is applied.


7) Returns

7.1) We do not accept return of the items ordered, but the customers should always contact us if have some problem with the items.

7.1.1) Exceptions accepted in case of the aline 5.1 are applied.

7.1.2) Exception applies in case of the items is damage or faulty, the customer should contact us informing the situation, we will reserve the decision of the refund or the resend of the faulty/damage items. Another solution can be apply if we, Corkonbag Lda, and the customer came to an agreement.

7.2) If the 14 days after you received the items have passed, you can contact us requesting the return of the package and we, Corkonbag Lda, reserve the decision of accept or reject the return of the items.

7.2.1) In case of we accept the return of the items, the customer should support all the expenses of shipp the items back to us, unless we came to an agreement about the expenses. The originals shipping expenses of the order won't be refundable.

7.3) Returns, refunds or exchanges are not offered on clearance items.
Payment
We accept paypal and etsy payments.
You also can pay using credit or debit card and you don’t need to have a PayPal account . When you are about to pay in the PayPal secure page just pick the option to pay with your credit or bank card.
If you are from Portugal or Spain and prefer to make a bank transfer please convo me!
Shipping
IMPORTANT : By default, i will ship to ETSY address. If you prefer to receive your package in a different address, please let me know in "message to seller".

3) Shipping / Processing time

3.1) Cork fabric is sent rolled and with tracking number.

3.2) We shipp the items by CTT and carriers, TNT or FEDEX, please note that we are not responsible for the eventual loss of packages.

If you'd like to add insurance, please let us know. Message us know in "message to seller"

3.2.1) The normal standard shipping time are:

Europe: 5 to 10 Business days

Rest of the World: 10 to 20 Business days.

3.2.2) The normal Carrier Shipping time are:

Europe: 1 to 3 Business days

Rest of the World: 1 to 5 Business days

3.2.3) We are not responsible for any delays at packages delivery's.

3.3) All the shipping prices apply are provided by our partners.

3.3.1) Shipping to Non-continental territory's or to remote places have an extra fee by carrier, that value will depend the country of destiny and the weight of the package. On that cases the customer should contact us so we can provide the correct shipping value.

3.3.1.1) *Remote place is considered some place that is stated on this list: https://www.fedex.com/content/dam/fedex/us-united-states/services/Zipcodes_OPA_ODA.pdf

3.3.1.2) On the case that some customer request the upgrade but the address is on the remote area provided on the link of the 3.3.1.1 line, we have the right to cancel the order, we will contact the client to inform that due that situation the shipping have an extra fee, if the customer agree to pay we will proceed with the order, if not we will cancel the order.

3.4) Standard processing time of the requests are 1-2 business days.

3.5) If the package shipped by standard shipping with tracking number, CTT, don't arrive to the destiny after 2 month's of the shipping date, the package is given as lost, just on this case we will proceed with the refund of the value of the order or resend the package.
Exceptions may be applied on some cases listed below:
- Delays due customs handling times increase.
- Weather conditions;
- Carrier strikes;
- Lack of airplanes in operation;
- Shiping's Crisis ( slow shiping worldwide or on some regions/country's due some kind of forced situation)

3.5.1) We will proceed with a claim to CTT about the package they will inquire the destiny Post about the state of the package, it can take as long as 60 days to get any reply from them.

3.6) If the customer provide us the wrong address, we are not responsible if the package don't arrive until them.

3.6.1) If the package back to us we will only refund the value of the items, shipping value isn't refundable due was customer fault.

3.6.2) If the package back to us and the customer request that we ship to them the package to the new address we will charge the customer for that new shipping.

3.6.3) If we ship the package and if it is delivered on the wrong address provided by the customer and we never get the package back we cannot proceed with the refund of any value since our service was done and due the error was customer responsibility that provided the wrong shipping address.


4) Customs, import duties and related expenses

4.1) Are buyers responsibility.

4.2) We, Corkonbag Lda, are not responsible for eventual additional charges that the destiny country may apply to the package. Are exclusively buyers responsibility.
Additional policies and FAQs
1) Company Information

1.1) Frameyourbag is a trademark of Corkonbag Lda.

1.2) Corkonbag, Lda is a Portuguese company, with VAT NUMBER PT513355812 and with the address on:

Rua do Marco 17
4920-060 Gondarem
Portugal

6) Applicable law / Disputes

6.1) The applicable law is the Portuguese law.

6.2) The Percentage of VAT is 23%, that's the applicable by Portuguese Law.

6.2.1) If you are a company from European Union, you can request the exemption of VAT in case of you have a valid VAT NUMBER.

6.3) In case of dispute, the center of resolution is the CNIACC (Centro Nacional de Informação e Arbitragem de Conflitos de Consumo) in Portugal.

Email: geral [!at] cniacc.pt

Site: www.cniacc.pt

8) Photos

8.1) All effort is made to provide accurate photos but sometimes PC monitors can be tricky and little differences are shown. Thank you for your understanding about this.

9) Feedback

9.1) We would really appreciate your feedback. If any issue arises please contact me before you leave any feedback. We will do our best to work with you and resolve any issue that you may have.

10) Special requests/orders

10.1) Feel free to message/email us with your special requests.
Send us an message using "message to seller".
Send us an email to: info [!at] corkonbag.pt