Smart, sarcastic & socially conscious stationery

Southend-on-Sea, United Kingdom

Top shop for gifts.

Buyers bought gifts from this shop and gave them 5-star reviews!

Announcement    ✨Be the first to know when I open with physical items by signing up to my mailing list: You can keep up with my other work (books, short stories, the Do Something Directory and more) there too!
🌙 Blog: Books & portfolio:
🌺 Social media links: @francescaswords on Twitter and Facebook, @francescas_words on Instagram.


Last updated on Oct 4, 2022

✨Be the first to know when I open with physical items by signing up to my mailing list: You can keep up with my other work (books, short stories, the Do Something Directory and more) there too!
🌙 Blog: Books & portfolio:
🌺 Social media links: @francescaswords on Twitter and Facebook, @francescas_words on Instagram.



Contact shop owner



Average item review
5 out of 5 stars
See reviews that mention:

About FrancescasWords

Sales 829
On Etsy since 2013

Welcome to Francesca's Words.

Hey hey.

Francesca here. You might know me from 'The Princess and the Dragon and Other Stories About Unlikely Heroes', the Do Something Directory or the Bezzina's short stories. These days I'm mostly at

To contact me, email francescaswords [!at]

xoxo Francesca

Shop members

  • Francesca

    Owner, Creator, Designer

    Writer/stationery enthusiast/semi-pro MCR fan

  • Fred


    Fred very helpfully listens to my shop ideas and occasionally falls asleep on packaging materials.

  • Adonis


    Adonis is less helpful than Fred - as seen here, his favourite activity is napping - but he likes to appear wherever Fred is and muscle in on the action, so.

Production partners

  • Art2Card

    Upwey, England

    Art2Card print my lovely 5x7" cards.

  • Chambers Pencils

    Nottingham, England

    Chambers Pencils creates bespoke pencils.

  • Custom Works

    Bo'ness, Scotland

    Custom Works print my A5 notebooks.


    London, England

    Moo prints my A5 prints, A6 postcard prints, stickers and the business cards that come with your order.

  • SixPrint

    Helston, England

    SixPrint are my card printers, based in Helston, Cornwall. They print my 100% recycled cards!

  • The Clever Baggers

    Welshpool, Wales

    The Clever Baggers are my tote bag supplier; printing my designs onto 100% natural cotton tote bags. The cotton is sourced ethically from China and you can see The Clever Baggers' ethical policy here:

  • We Name It

    Herne Bay, England

    We Name It hand-stamp pencils.

Shop policies

Last updated on May 1, 2022

Digital downloads

Instant downloads
Your files will be available to download once payment is confirmed. Here's how.

Payment options

Secure options
Paypal Visa Mastercard Discover Apple Pay Klarna Giftcard
Accepts Etsy Gift Cards and Etsy Credits
Etsy keeps your payment information secure. Etsy shops never receive your credit card information.

Returns & exchanges

See item details for return and exchange eligibility.


Cancellations: accepted

Request a cancellation: before item has shipped

Privacy policy

More information

Last updated on May 19, 2022

Frequently asked questions

Custom and personalised orders

I'm happy to do custom orders. Please start a conversation or request a custom order if you're interested and I will see what I can do. Please note that starting a conversation is not the same as placing an order!

Wholesale availability

If you're interested in placing a large order, please get in touch via a conversation and I'll see what I can do!

Postage & packaging costs and processing times

All items automatically ship as 'standard' items, ie not tracked. Tracked & Signed upgrades are available.

If an order's a gift I can send it directly to your giftee, just put their address in at the checkout. Please note the giftee may have to pay customs charges.

An item marked as being ready to ship in 1-2 weeks is in stock and should ship within 3-5 business days. Anything marked 2-3+ weeks means I have to order at least one component from my suppliers; I will always keep you updated with progress.

Do you accept exchanges, returns and refunds? What will you refund?

I do accept returns and refunds.

If you wish to cancel an order, please do so before it has shipped or been downloaded and I will refund you immediately. If you wish to return or refund an order after it has shipped, please notify me within 14 days of taking delivery, and return the order within 21 days of delivery. I can exchange the item for one of equal value, or refund the entire order (including the original shipping cost). I just ask that you pay to return the order to me (my address will be on the envelope). I cannot accept returns or refunds on downloaded digital items.

If something arrives damaged, please contact me with photographs. I always package orders with great care and cannot take responsibility for the postal service.

How are your items packaged?

I package all my orders with great care. Items are shipped in cellophane (I'm phasing in biodegradable cello bags on paper items that need to be kept free of dust and fingerprints) and/or a paper bag to keep them clean and dry. I always mark outer packaging as fragile. I use Jiffy Green bags, which are padded and plastic-free.

Do you offer gift wrapping and packaging?

I DO NOT OFFER A GIFT WRAPPING SERVICE. If you choose 'mark order as gift' at the checkout, all you will get is a message from me asking if you are having the item mailed to you or straight to the recipient. If you are having it sent to the recipient, PLEASE put the their address in the address box, and tell me in the order notes, so I can address my note accordingly. Otherwise your giftee will get a note thanking them for their custom and asking for a review.

Furthermore, if you have an order sent to a giftee, they may be liable to pay customs charges. I am not responsible for customs charges and won't refund any orders because you didn't realise your friend might have to pay for the privilege of receiving a gift straight from overseas.