FrancisFrank
Los Angeles, California ·
FrancisFrank
Inspired by wild hearts + mother earth.Los Angeles, California 7286 Sales On Etsy since 2010
Announcement
Shop the studio in person! Send me a private message if you're in the Southern California Area!
Inspired by wild hearts + mother earth.
Instagram @byfrancisfrank
Announcement
Shop the studio in person! Send me a private message if you're in the Southern California Area!
Inspired by wild hearts + mother earth.
Instagram @byfrancisfrank
Reviews
dina lunsford on Mar 14, 2018
I ordered a necklace over two months ago ( Jan 2) and still have not received it. I've contacted the shop several times and still no necklace or word that it has been mailed. Being that my card has been charged I will have to take further action and report to Etsy for a refund. Customer service is a must when it comes to any business and I give this shop a 1 out of 10 with my overall experience .
Francis responded on Mar 14, 2018
Hey! I responded to your message via email a couple of weeks ago. I don’t get all my Etsy emails it’s been a issue and reported to them. I also sent out two packages to you so let me know if one gets to you. This is the third time I’ve had this issue with the postal service this year which is high. I also sent out a refund so try’s should of refunded you by now. So sorry was any confusion or inconveniences!
Updates
About
Your new BFF
Francis Frank, is a self taught jewelry designer with a passion for creating and an entrepreneurial spirit. Born and raised in sunny Los Angeles, California, Francis started her jewelry line in 2008 to bring unique bold pieces to the masses.
"I love to design with a meaning, as well as making jewelry that demands attention."
A creative soul. Always creating art whether it be acting, music, or jewelry. Pulling from her cultural background, Francis is always working with materials that have meaning.
"I don't use turquoise because it's a pretty color.. sure it's beautiful but in my & many cultures. Turquoise is one of the oldest protection amulets, and was also known as a symbol of wealth."
" I believe in the power of self expression and personal style. I very much enjoy creating something special and unique for everyone."
By Francis Frank is a one women show. From, designing to marketing to just about everything. As the future progresses Francis is expanding her line by working with metals and is on her way to become a metal-smith. So be on the lookout!
Shop members
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Francis Frank
Owner, Maker, Designer, Curator
Born and raise in L.A Actress/Accessories. All BFF's jewelry is handcrafted and 100% original. I believe in the power of self expression and personal style. I very much enjoy creating something special and unique for everyone.
Production partners
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Wounded Knee Leather CO
Rosemead, CA
I've been very lucky to be able share my life with Leathersmith Thomas Bonilla. We have joint studios and love to bounce ideas off each other for new products we cab both offer our customers. We both had a great time designing and handcrafting these leather keychains.
Shop policies
Accepted payment methods
- Accepts Etsy Gift Cards and Etsy Credits
Returns and exchanges
- Custom or personalized orders
- Perishable products (like food or flowers)
- Items on sale
Please note the buyer is responsible for the cost of return shipping both ways.
Leaving bad feedback before contacting me about any problems with your order, leaves me, and you, powerless. If there’s a problem with your order, please empower yourself by contacting me through Etsy, so I can work with you to resolve the issue.
Payment
All Major Credit Cards
I am pretty much a one women show, so you're just dealing with one person. All my jewelry is designed and handmade by me. This is not a big corporation, and I don't have help. Please be advised orders are usually shipped out 3-5 business days after payment is received, sometimes sooner depending how busy my shop is. I appreciate all your support of my work!
Note, once your order has been shipped, I will not cancel an order.
Shipping
DOMESTIC: All domestic orders will be shipped first-class or priority via USPS, all domestic orders all provided tracking. Please be advised orders are usually shipped out 3-5 business days after payment is received, sometimes sooner depending how busy my shop is. I appreciate all your support of my work! Orders will be shipped out 5-10business days after payment is cleared. Once a order has been shipped out you'll automatically receive a tracking number. We are not responsible for lost packages once they have been shipped unless you had purchase insurance.
IMPORTANT FOR INTERNATIONAL BUYERS: Please be aware that shipping overseas from the US can take up to 30 business days. All orders are shipped via standard international airmail, and do not include tracking numbers or insurance.
I don't pay for your country’s Import Taxes, Duties, VAT, etc... Please research what your item will cost by the time it gets in your hands.
***I'm not responsible for lost packages shipped outside the US, unless you've requested tracked mail and paid the extra cost.***
If you would like your item to be sent via registered/tracked mail let me know PRIOR to placing your order. Be aware that regardless of weight/size of parcel, international tracking and insurance services cost anywhere between $25 - $40 extra.
Cancelled orders: There is a 15% restocking fee for all cancelled orders unless stated otherwise.
Additional policies and FAQs
Message me for wholesale & consignment prices.
For press info: please visit email: byfrancisfrank [!at] yahoo.com I happily lend pieces to the fashion, TV & Film industries.