FrauKakau

bags and accessories

Vienna, Austria · 15 Sales

FrauKakau

bags and accessories

Vienna, Austria 15 Sales On Etsy since 2013

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Announcement   +++BECAUSE OF THE HOLIDAYS, NEW ORDERS WILL BE SHIPPED AGAIN IN THE MIDDLE OF JANUARY+++

The toilet paper holders are now available in my other shop: finderzeit.etsy.com
Frau Kakau designs and manufactures small and large accessories for people who like to be surrounded by beautiful and individual things or like to use them as a present.

Facebook: http://facebook.com/fraukakau
Instagram: https://instagram.com/fraukakau
Pinterest: https://pinterest.com/fraukakau

Check out our other shops here on Etsy:

www.finderzeit.etsy.com
www.obowodo.etsy.com

Announcement
Last updated on Dec 23, 2015

+++BECAUSE OF THE HOLIDAYS, NEW ORDERS WILL BE SHIPPED AGAIN IN THE MIDDLE OF JANUARY+++

The toilet paper holders are now available in my other shop: finderzeit.etsy.com
Frau Kakau designs and manufactures small and large accessories for people who like to be surrounded by beautiful and individual things or like to use them as a present.

Facebook: http://facebook.com/fraukakau
Instagram: https://instagram.com/fraukakau
Pinterest: https://pinterest.com/fraukakau

Check out our other shops here on Etsy:

www.finderzeit.etsy.com
www.obowodo.etsy.com

Frau Kakau

Contact shop owner

Frau Kakau

About

Die nähende Geographin

Eigentlich bin ich studierte Geographin. Kurz vor meinem Abschluss an der Universität bekam ich eine Nähmaschine geschenkt, mit der ich eigentlich nur ein paar Dinge für mich nähen wollte. Ganz simple Dinge wie Vorhänge, Kissenbezüge oder einen einfachen Rock.

Nach zahlreichen winzigen Erfolgen und größeren Fehlversuchen und um mich von meiner Abschlussarbeit abzulenken, begann ich mich näher mit der Materie zu beschäftigen. Meine Begeisterung wuchs ins unermessliche und das Nähen wurde nicht nur zur Leidenschaft, sondern auch zum Beruf.

Unter dem Label "Frau Kakau" produziere ich jetzt kleine und große Accessoires für Menschen, die sich gern mit individuellen schönen Dingen umgeben und/oder diese auch gern an liebe Menschen verschenken.

Neben meinem Label Frau Kakau, habe ich ein weiteres Label namens Finderzeit und dort produziere ich kleine Dinge, die die Welt noch braucht. www.finderzeit.etsy.com

Die Geographin in mir macht nun mittlerweile seit ein paar Jahren Pause. Ein großer Traum von mir ist es jedoch, die Geographie in ihrer Vielfältigkeit verstärkter in meine Designs einzubinden. Wie das aussehen soll, weiß ich noch nicht genau. Ich weiß aber sicher, dass es nicht sehr einfach, aber dafür fantastisch wird.

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Shop members
  • Katja

    Owner, Maker, Designer, Designerin, Schneiderin, Sekretärin

Shop policies

Last updated on December 23, 2015
Hello!
Welcome to Frau Kakau! All our products are designed and manufactured by us in Vienna! Customer service is just as important to us as the quality of our products! If you have questions, suggestions, complaints or special requests please contact us either per mail (fraukakau(at)gmail.com) or per Etsy! We will reply as soon as possible, please also check your spam folder!

How do I purchase an item on Etsy? You can find a detailed guide here:
http://www.etsy.com/help/article/339

Please contact us if you want to sell our products in your store! fraukakau(at)gmail.com


Accepted payment methods

  • Accepts Etsy gift cards
  • Other Method
Payment
We offer the following methods of payment depending on the region:

Only within the EU:

- SEPA bank transfer (formerly EU Standard Transfer):

There are two ways using bank transfer payments on Etsy:
1. Select the payment option "Other" and receive all
necessary bank information in the order confirmation e-mail.
2. Click on "Sofort" bank transfer: you´ll need to provide
personal bank information to use this third party service
through Etsy.

No additional bank fees will be charged using the IBAN and
BIC in a bank transfer in Euro within the EU.
Note: For transfers other than SEPA or in another currency,
bank fees may apply which have to be paid by the buyer.

EU and other countries:

- Etsy´s direct checkout (where available): more informations
at: https://www.etsy.com/help/article/1939

-PayPal: Also without PayPal account using a credit card.
More informations at: https://www.etsy.com/help/article/361

- Etsy Gift Cards: more informations at:
https://www.etsy.com/help/article/3088

For questions regarding the payment method please contact us!
Shipping
Please make sure your shipping address is correct when ordering at Etsy.

Our product are usually made to order and will be shipped within 1-3 business days after payment. You'll be notified as soon as the item is on it's way, please also check your spam folder.

If you purchase more than 2 items, we can offer better shipping conditions. Please contact us before you make your order!

Within Europe we ship using the inexpensive standard shipping. For all other countries we use priority mail to avoid long delivery times.

Delivery times according to Austrian postal service:

Austria: 1 - 2 business days
Worldwide: 5 - 10 business days

Please mind the customs and import regulations in your country. Possible fees have to be paid by the customer.

If you have any questions regarding shipping let us know.
Refunds and Exchanges
Customer service is just as important to us as the quality of our products. However, should there be a problem with your order or the product is not meeting your expectations, please contact us. We’ll answer as soon as possible, please also check your spam folder. We’ll always try to find a satisfying solution for the customer, hopefully deserving a positive feedback.

In case the item gets damaged on the way to you:
Please mail us a photo of the damage and you’ll get a free replacement or a full refund.

In case delivery is delayed:
Sometimes shipping can take longer than expected. If you haven’t received anything 2 weeks after the regular delivery time, we will ship a replacement free of charge or you’ll receive a full refund.

If you want to return your item:

Right of cancellation:

Customers can return goods within a period of 14 calendar days upon receipt. Before returning the goods, the cancellation must be submitted in writing or by phone. It is sufficient if the notice of withdrawal is sent within the time limit without giving reasons. Goods should be shipped back as soon as possible.

The shipping of returned goods is paid by the customer.

Goods should be returned in unused and as new sellable condition and in the original packaging. For items that show signs of use, unless they are caused by proper use, a reasonable fee for the impairment will be charged by us or deducted from the purchase price. The same applies if upon return of the merchandise accessories or parts are missing.
In the case of a valid revocation the purchase price will be refunded after as the goods have been received by the seller.

The revocation must be made by e-mail, by letter or by phone and must be addressed to (You may use the attached model cancellation form, but it is not obligatory.) :

fraukakau[at]gmail.com


Katja Kauschke

Westbahnstraße 39/14
1070 Wien
Austria

Telephone: +43 680 20 91 308

For the returning of the goods the same postal address has to be used.

End right of cancellation.

Model cancellation form:

To Finderzeit e.U., Katja Kauschke, Westbahnstraße 39/14, 1070 Wien, Austria, fraukakau(at)gmail.com:

I/We (*) hereby give notice that I/we (*) cancel my/our (*) contract of sale of the following goods (*),/for the supply of the following service (*):

Ordered on (*)/received on (*):

Name of consumer(s):

Adress of consumer(s):

Signature of consumer(s) (only if this form is notified on paper):

Date:

(*) Delete as appropriate.
Additional policies and FAQs
Available quantity:
If you would like to order more of one item than is currently available, please contact us before purchasing and let us know your desired number of pieces. If it is possible for us to fulfill your requests, we’ll list a corresponding item for you.

custom orders:
From almost all products we can offer variations in size, color and fabric. Please contact us before buying to find out if we can fulfill your requests and list a corresponding article for you.

gift package:
We can add a gift wrap for every article including a personalized greeting card from you. Just leave us a message in the field „note to FrauKakau“ in your cart, where you can also add the text of your greeting! Please make sure to enter the delivery address accordingly.

All our items are made in a smoke and pet free environment.

Please note that actual colors may vary slightly depending on your monitor settings.

The statutory warranty rights apply to all our products in our shop.

Data will not be disclosed to third parties.