FrauKakau

bags and accessories

Vienna, Austria

Top shop for gifts.

Buyers bought gifts from this shop and gave them 5-star reviews!

Announcement    +++BECAUSE OF THE HOLIDAYS, NEW ORDERS WILL BE SHIPPED AGAIN IN THE MIDDLE OF JANUARY+++

The toilet paper holders are now available in my other shop: finderzeit.etsy.com
Frau Kakau designs and manufactures small and large accessories for people who like to be surrounded by beautiful and individual things or like to use them as a present.

Facebook: http://facebook.com/fraukakau
Instagram: https://instagram.com/fraukakau
Pinterest: https://pinterest.com/fraukakau

Check out our other shops here on Etsy:

www.finderzeit.etsy.com
www.obowodo.etsy.com

Announcement

Last updated on Dec 23, 2015

+++BECAUSE OF THE HOLIDAYS, NEW ORDERS WILL BE SHIPPED AGAIN IN THE MIDDLE OF JANUARY+++

The toilet paper holders are now available in my other shop: finderzeit.etsy.com
Frau Kakau designs and manufactures small and large accessories for people who like to be surrounded by beautiful and individual things or like to use them as a present.

Facebook: http://facebook.com/fraukakau
Instagram: https://instagram.com/fraukakau
Pinterest: https://pinterest.com/fraukakau

Check out our other shops here on Etsy:

www.finderzeit.etsy.com
www.obowodo.etsy.com

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Frau Kakau

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Frau Kakau

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About FrauKakau

Sales 15
On Etsy since 2013

The sewing geographer

Shop members

  • Katja

    Owner, Maker, Designer, Designerin, Schneiderin, Sekretärin

Shop policies

Last updated on May 10, 2022
Hello!
Welcome to Frau Kakau! All our products are designed and manufactured by us in Vienna! Customer service is just as important to us as the quality of our products! If you have questions, suggestions, complaints or special requests please contact us either per mail (fraukakau(at)gmail.com) or per Etsy! We will reply as soon as possible, please also check your spam folder!

How do I purchase an item on Etsy? You can find a detailed guide here:
http://www.etsy.com/help/article/339

Please contact us if you want to sell our products in your store! fraukakau(at)gmail.com


Accepted payment methods

Paypal Visa Mastercard Discover Apple Pay Klarna Giftcard
Accepts Etsy Gift Cards and Etsy Credits

Returns & exchanges

See item details for return and exchange eligibility.

Payment

We offer the following methods of payment depending on the region:

Only within the EU:

- SEPA bank transfer (formerly EU Standard Transfer):

There are two ways using bank transfer payments on Etsy:
1. Select the payment option "Other" and receive all
necessary bank information in the order confirmation e-mail.
2. Click on "Sofort" bank transfer: you ́ll need to provide
personal bank information to use this third party service
through Etsy.

No additional bank fees will be charged using the IBAN and
BIC in a bank transfer in Euro within the EU.
Note: For transfers other than SEPA or in another currency,
bank fees may apply which have to be paid by the buyer.

EU and other countries:

- Etsy ́s direct checkout (where available): more informations
at: www.etsy.com/help/article/1939

-PayPal: Also without PayPal account using a credit card.
More informations at: www.etsy.com/help/article/361

- Etsy Gift Cards: more informations at:
www.etsy.com/help/article/3088

For questions regarding the payment method please contact us!

Shipping

Please make sure your shipping address is correct when ordering at Etsy.

Our product are usually made to order and will be shipped within 1-3 business days after payment. You'll be notified as soon as the item is on it's way, please also check your spam folder.

If you purchase more than 2 items, we can offer better shipping conditions. Please contact us before you make your order!

Within Europe we ship using the inexpensive standard shipping. For all other countries we use priority mail to avoid long delivery times.

Delivery times according to Austrian postal service:

Austria: 1 - 2 business days
Worldwide: 5 - 10 business days

Please mind the customs and import regulations in your country. Possible fees have to be paid by the customer.

If you have any questions regarding shipping let us know.

Additional policies and FAQs

Available quantity:
If you would like to order more of one item than is currently available, please contact us before purchasing and let us know your desired number of pieces. If it is possible for us to fulfill your requests, we'll list a corresponding item for you.

custom orders:
From almost all products we can offer variations in size, color and fabric. Please contact us before buying to find out if we can fulfill your requests and list a corresponding article for you.

gift package:
We can add a gift wrap for every article including a personalized greeting card from you. Just leave us a message in the field "note to FrauKakau" in your cart, where you can also add the text of your greeting! Please make sure to enter the delivery address accordingly.

All our items are made in a smoke and pet free environment.

Please note that actual colors may vary slightly depending on your monitor settings.

The statutory warranty rights apply to all our products in our shop.

Data will not be disclosed to third parties.