freedomRainbow

freedomRainbow

freedomRainbow is currently not selling on Etsy We’re here if you need help with an order from this shop. Have questions? Visit our Help Center.

freedomRainbow is currently not selling on Etsy

We’re here if you need help with an order from this shop. Have questions? Visit our Help Center.

Shop policies

Last updated on August 4, 2013
hi!

Accepted payment methods

Mastercard Visa American Express Discover Apple Pay Klarna Giftcard
Accepts Etsy Gift Cards and Etsy Credits
Returns and exchanges
I will repair anything that is messed up due to defect or other weakness (even silk thread sometimes snaps), but not due to roughness or mishandling. in the case of need for repair, buyer pays to ship to me and i will pay to ship back and repair free of charge. insure the package for delivery please! This free repair is at my descretion, but don't worry, i am pretty generous. If there is damage due to some form of mishandling (ie your cat eats the hooves off your lambkins) i will repair at a reasonable cost and you will pay for shipping both ways.

i am sometimes willing to do an exchange or refund. it is at my discretion. doll(s) must be returned in perfect condition, exactly as shipped.
Payment
Paypal or Credit/Debit cards
Shipping
I will ship anything in stock within 1-3 post office working days from reciept of payment, priority mail, to anywhere in the US, with insurance included. i will rush anything in stock and send out within 24 hours if you give me notice and are willing to pay whatever this costs in postage. International orders are an estimate of first class shipping, and sometimes it will cover priority insured, especially for Canada. usually, if i charged too little but its within a few dollars, i will pay for the difference, or even upgrade you to a better shipping method. and if i overcharge you i will issue a refund, unless its under ~$1. If you would prefer a different shipping arrangement, just convo me and i can set up the listing to reflect my estimated cost to ship. Custom orders are shipped on a case by case basis.
Additional policies and FAQs
please be advised that my dolls are one of a kind art dolls. i am not a factory, i do not have any kind of insurance or "industry standards". i make my dolls very well and with great attention to detail. they are quite sturdy, and my now 6 year old has been playing regularly with more than 75 of my dolls for the past 4+ years without a single bit of noticeable degradation or breakage. we have not lost a single eye or found a single tear or hole! HOWEVER, i will NOT be responsible if any of your friends or family pulls apart and eats or chokes on my dolls! always supervise any child who is playing with ANY toy, mine or otherwise. thanks!!