FrejaToys

100% Natural Crochet Toys and Rattles for Babies & Kids

Kiev, Ukraine
9,777 Sales | 5 out of 5 stars

Top shop for gifts.

Buyers bought gifts from this shop and gave them 5-star reviews!

Announcement    WE HAVE A DISCOUNT CAMPAIGN!
The more you buy, the higher the discount.
Two Items -15% with coupon code 2ITEMS15OFF
Three or more items -20% with coupon code 3ITEMS20OFF

100% natural, eco-friendly and vegan-friendly crochet toys and rattles.
We use only the highest quality materials for the production: organic and oeko-tex certified pure cotton and pure silk yarn, wooden parts are produced in Germany and in the Baltic States, they conform to the EN71 baby toys safety standart.
We produce our products by small consignments, so every moment we have an opportunity to control strictly their quality.

Feel free to contact us if you have any questions or concerns.
And thanks for your interest :-)

New to Etsy? Here's some helpful information about the checkout process:
https://www.etsy.com/help/article/339

Sorry, we do not provide a support to foreign charitable and public organizations.

Sincerely yours,
Tanya Gaiduk & the FrejaToys-TEAM

Announcement

Last updated on Nov 19, 2021

WE HAVE A DISCOUNT CAMPAIGN!
The more you buy, the higher the discount.
Two Items -15% with coupon code 2ITEMS15OFF
Three or more items -20% with coupon code 3ITEMS20OFF

100% natural, eco-friendly and vegan-friendly crochet toys and rattles.
We use only the highest quality materials for the production: organic and oeko-tex certified pure cotton and pure silk yarn, wooden parts are produced in Germany and in the Baltic States, they conform to the EN71 baby toys safety standart.
We produce our products by small consignments, so every moment we have an opportunity to control strictly their quality.

Feel free to contact us if you have any questions or concerns.
And thanks for your interest :-)

New to Etsy? Here's some helpful information about the checkout process:
https://www.etsy.com/help/article/339

Sorry, we do not provide a support to foreign charitable and public organizations.

Sincerely yours,
Tanya Gaiduk & the FrejaToys-TEAM

Items

9777 Sales
 

All Items

Tanya Gaiduk

Contact shop owner

Tanya Gaiduk

Reviews

Average item review
5 out of 5 stars
(1954)
See reviews that mention:
Quality 346 Shipping 189 Customer service 76

About FrejaToys

Sales 9,777
On Etsy since 2011

Some main things that we would like to tell about Freja Toys

Hello dear friends! :-)
My name is Tanya. I am an owner of a small family business. We produce breastfeeding necklaces for moms and crochet toys for babies of natural eco-friendly materials.
We create our toys and moms jewelry in Ukraine (East Europe). Our brand was founded in 2007. All our products are unique and full of warmth and love. They are made of natural materials and absolutely safe for your kid’s health!
Our nursing jewelry, teething toys and crochet baby rattles are made completely by hand. We use only the highest quality materials: organic and pure cotton and pure silk yarn, wooden parts are produced in EU, they conform to the EN71 baby toys safety standard.
What is the inspiration behind our name?
My great-grandmother’s name was Freja Amundsen. She was originally from Scandinavia. She was a marvelous needlewoman and had a talent in knitting! I’m sure I inherited a great deal of her genes in this respect. I took a great interest in knitting since I was 7 years old. And this passion still hasn’t passed! So I decided to name my brand in honor of my great-grandmother.
We often receive words of gratitude from our customers. They are a great source of our inspiration!
Our main goal is to give joy to kids and their moms and to make the world around happier and kinder!
Cheers,
Tanya Gaiduk

Shop members

  • Tanya

    Owner, Maker, Designer, Curator, Photography

Production partners

  • Molodolo

    Germany

    German manufacturer of components for toys and products for kids from natural materials.

Shop policies

Last updated on March 16, 2021
Dear friends!

If you have any questions feel free to contact me any time: http://www.etsy.com/convo_new.php?to_username=frejatoys

Accepted payment methods

Paypal
Returns and exchanges
I gladly accept returns
Contact me within: 5 days of delivery
Ship items back within: 14 days of delivery
I don't accept exchanges or cancellations
But please contact me if you have any problems with your order.
The following items can't be returned or exchanged
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
  • Custom or personalized orders
  • Perishable products (like food or flowers)
  • Digital downloads
  • Intimate items (for health/hygiene reasons)
  • Items on sale
Returns and exchange details
→ You are not pleased with items:
If you are not satisfied with your items / service for any reason, please contact us with the problem before leaving a feedback.

→ Returns and exchanges:
• Returns are accepted within 3 days of packaged received.
• If a customer is unhappy with the purchase it may be returned for a refund, except for shipping cost. After the item has been returned, the original purchase price will be refunded to the customer via PayPal.
• If your package has been returned to us as unclaimed we cancel your order (we make a refund of the original item/items price, except for shipping cost).
• If we make a mistake - we will correct that. Please message or email us at frejatoys [!at] yahoo.com if you have an issue with what you ordered. We strive for 100% customer satisfaction!
• Don't want to wait till packages come back to us? - Send us the scan or photo of shipping receipt of the package - we'll proceed you return / exchange immediately.

→ Items Lost or Damaged in Transit: Once we place the item in the mail it becomes the responsibility of the International Post or the UPS.

→ Lost Packages:
• We can not be responsible for lost packages during Custom Inspection or Postal carrier error.
Payment
I accept PayPal or credit cards. Purchases will not be shipped until payment is confirmed. Payment is due within 3 days of purchase, otherwise the sale will be canceled.

If PayPal payment is not possible, just click the PayPal button when you go through the checkout and look for the link to pay with your credit card.

Note: orders will not be shipped until payment is received.
Shipping
→ Terms & Delivery time:
INTERNATIONAL Customers:
Shipping time frame varies depending where you are. Delivery can take about 1-4 weeks depending on your location. The shipping to the US takes 7-10 work days, to Canada - about 2 weeks. The shipping to Europe takes 1-3 weeks, it depends on country (the UK - 7-10 days, France, Spain - 10-14 days, Germany - 2-3 weeks).
International orders may have a duty that is due when your order arrives depending on the country.
Buyers are responsible for any and all fees, taxes, duties, and custom charges that are associated with shipping to their respective countries.
We can not be responsible delays caused during Custom Inspection or Postal carrier error.

→ Shipping address:
Is your address current? Please make sure that your Etsy and Paypal addresses match. If they do not, and I am unable to contact you, I will send items to the address provided by ETSY. FrejaToys can not be held responsible for mail delays or orders "lost in the mail" due to undeliverable addresses.

→ Shipping method:
• All packages to the US and Canada are sent via UPS, to Europe and Japan - via international registered airmail from Ukraine.
It includes tracking number and insurance. Each package has delivery confirmation.
• Shipping times vary depending on your countries delivery system and how long it takes to go through customs. We cannot guarantee the shipping time frame with any international order.

→ Custom Fees and Duties
Please be aware, all custom fees and any duties are the sole responsibility of the buyer. The buyer is responsible for all unexpected customs charges. Customs charges are not included in your shipping cost (except for the UK!). It is up to you - the buyer to check on these fees.
Customs limits of some European countries for duty-free import of goods:
*AUSTRIA - Customs duty: 0 to 17%
Sales tax: 20% of the CIF amount.
Duty-free threshold: parcels with a FOB value (declared value, excluding shipping and insurance) up to 22EUR (≈23.4USD) are not subject to any customs duties or sales tax. Parcels with FOB value up to 150EUR (≈159.5USD) are not subject to customs duties, but are subject to sales tax. Parcels with a value above this value are subject to both customs duties and sales tax.
*GERMANY - Customs duty: 0 to 17%
Sales tax: 19% of the CIF amount.
Duty-free threshold: parcels with a FOB value (declared value, excluding shipping and insurance) up to 22EUR (≈23.4USD) are not subject to any customs duties or sales tax. Parcels with FOB value up to 150EUR (≈159.5USD) are not subject to customs duties, but are subject to sales tax. Parcels with a value above this value are subject to both customs duties and sales tax.
*FRANCE - Customs duty: 0 to 17%
Sales tax: 20% of the CIF amount and customs duties.
Duty-free threshold: parcels with a FOB value (declared value, excluding shipping and insurance) up to 22EUR (≈23.4USD) are not subject to any customs duties or sales tax. Parcels with FOB value up to 150EUR (≈159.5USD) are not subject to customs duties, but are subject to sales tax. Parcels with a value above this value are subject to both customs duties and sales tax.
*SPAIN - Customs duty: 0 to 17%
Sales tax: 21% of the CIF amount.
Duty-free threshold: parcels with a FOB value (declared value, excluding shipping and insurance) up to 22EUR (≈23.4USD) are not subject to any customs duties or sales tax. Parcels with FOB value up to 150EUR (≈159.5USD) are not subject to customs duties, but are subject to sales tax. Parcels with a value above this value are subject to both customs duties and sales tax.
*SWITZERLAND - The customs duty is calculated on the type of product and its weight, not on the value.
Sales tax: 8% of the CIF amount and customs duties.
Additional policies and FAQs
• Find us on
~ FACEBOOK: http://www.facebook.com/FrejaToys
~ Instagram: @frejatoys