frenone

Handmade jewelry

Almere, The Netherlands 328 Sales On Etsy since 2017

5 out of 5 stars (47)

frenone

Handmade jewelry

Almere, The Netherlands | 328 Sales

Shop owner

Contact

Kim

Contact shop owner

Kim

Announcement    Shipping Worldwide | Order dispatch every Tuesday & Friday | Tracking available as shipping upgrade*.

Average transit times are 4-8 business day within Europe (zones 1 & 2) and 7-14 business days for the rest of the world. If your order does not arrive within 3 weeks, please contact me so I can look into it.

In order to be as environmentally friendly as possible, I do not print any packing slips unless the item is marked as a gift (with a gift message included) or it is requested by the customer. Please do not mark your order as a gift to avoid customs fees/duties. All international mail (even when marked as a gift) is still required to have the item values listed on the customs form, in order to avoid delays.

Standard & free shipping is untracked. Untracked shipments that go missing require 8 weeks waiting time before refunds and replacements will be processed (4 weeks for domestic shipments).

Need something FAST? I offer Priority shipping via FedEx upon request. Send me a convo on Etsy to request this as a shipping upgrade. I will create a private listing for the additional shipping cost, and process/ship your order the same day.

Nederlandse bestelling zijn een dag of 4 onderweg. Als je je aankoop wilt kunnen volgen of de volgende dag wilt ontvangen, kies dan voor een Brievenbuspakje.

Did you accidentally check out with a wrong or incomplete address? Send me an Etsy convo ASAP! If you do this within 36 hours there is a good chance your package hasn't left the country yet. Once the transaction has been marked as shipped, your order has been dispatched, and I have less than 12 hours to try & intercept it. After this time, if the shipment proves to be undeliverable, it will be returned to me. I'm happy to ship it to you again at no cost. Send me an Etsy convo ASAP when you discover you entered an incorrect/incomplete address.

When a shipment is undeliverable and returned to me, I will contact you. Please note it is the buyer/receiver's responsibility to pick up any registered shipments at the post office within 2 weeks of attempted delivery and to pay for any applicable customs duties and fees.

Announcement

Last updated on Feb 18, 2020

Shipping Worldwide | Order dispatch every Tuesday & Friday | Tracking available as shipping upgrade*.

Average transit times are 4-8 business day within Europe (zones 1 & 2) and 7-14 business days for the rest of the world. If your order does not arrive within 3 weeks, please contact me so I can look into it.

In order to be as environmentally friendly as possible, I do not print any packing slips unless the item is marked as a gift (with a gift message included) or it is requested by the customer. Please do not mark your order as a gift to avoid customs fees/duties. All international mail (even when marked as a gift) is still required to have the item values listed on the customs form, in order to avoid delays.

Standard & free shipping is untracked. Untracked shipments that go missing require 8 weeks waiting time before refunds and replacements will be processed (4 weeks for domestic shipments).

Need something FAST? I offer Priority shipping via FedEx upon request. Send me a convo on Etsy to request this as a shipping upgrade. I will create a private listing for the additional shipping cost, and process/ship your order the same day.

Nederlandse bestelling zijn een dag of 4 onderweg. Als je je aankoop wilt kunnen volgen of de volgende dag wilt ontvangen, kies dan voor een Brievenbuspakje.

Did you accidentally check out with a wrong or incomplete address? Send me an Etsy convo ASAP! If you do this within 36 hours there is a good chance your package hasn't left the country yet. Once the transaction has been marked as shipped, your order has been dispatched, and I have less than 12 hours to try & intercept it. After this time, if the shipment proves to be undeliverable, it will be returned to me. I'm happy to ship it to you again at no cost. Send me an Etsy convo ASAP when you discover you entered an incorrect/incomplete address.

When a shipment is undeliverable and returned to me, I will contact you. Please note it is the buyer/receiver's responsibility to pick up any registered shipments at the post office within 2 weeks of attempted delivery and to pay for any applicable customs duties and fees.

Reviews

Average item review
5 out of 5 stars
(47)
See reviews that mention:
quality 8 shipping 12 customer service 5

About frenone

Sales 328
On Etsy since 2017

Meet Kim

Never satisfied with a single creative outlet, I continue to pursue new hobbies (which always turn into work eventually, haha) and create fun new products with the support of my Patrons.

I started working with resin in august 2019 and I became a little obsessed with it, dividing my time roughly equally between (digital) paint & epoxy. I now sell my jewelry exclusively through Etsy, and aim to reopen my store once a month with new collections of earrings, pendants and bracelets - as well as other merchandise like enamel pins and keychains.

My plans for 2020 are:
- to develop an original collection of jewelry with wood and resin
- to create the artwork for a new card deck
- to add new products, including artwork prints, notebooks and other stationery to my store
- to lower the environmental impact by switching to sustainable resin and ecofriendly packaging material (currently 90% eco-friendly)

Thank you so much for taking the time to read my story! If you want to stay updated on new art & products, get sneak peeks or discounts, follow me on Twitter and Instagram @frenone or become a Patron on https://patreon.com/frenone.

Best,
Kim

Shop members

  • Frenone

    Owner, Designer

Production partners

  • Enamel pin factory

    China

    Manufacturer of enamel pins.

  • ZAP! Creatives

    United Kingdom

    Printing & Lasercutting

Shop policies

More information

Last updated on Nov 28, 2019
Frequently asked questions
Care instructions

Use mild soap, warm water and a soft cloth to clean your resin jewelry, and be sure to store it in a dark place when you aren't wearing it. UV light may cause some slight yellowing over time.

Resin is a relatively soft material, which is easy to scratch and sensitive to chemicals. Water does not have any effect on resin, but it may tarnish the metal.

Take off your jewelry before showering, swimming, sleeping, working out and avoid contact with products such as perfume or lotion. Do not clean the resin with alcohol, acetone, oil or other chemicals.

Jewelry information & specifications

All resin jewelry is handmade. Minor imperfections may occur. These are oftentimes only noticable from up close (like tiny air bubbles, some cloudiness or a less smooth surface, often on the backside). Noticable imperfections, such as bigger air pockets, areas of muddy or overblended colors, rough edges or otherwise visible flaws will be described in the listing and the price will be adjusted accordingly.

Necklaces, earrings and other metal parts and accessories use imitation gold and silver. These parts are not real gold or sterling silver, unless explicitly listed as real gold or sterling silver. Most of the items use metals like zinc alloy, brass, bronze or copper. These metals tarnish eventually.

Questions & Concerns

I aim to provide excellent service to all customers, new and existing. If you have any questions, concerns, praise or critique, do not hesitate to email me: info@frenone.net