frenone

Handmade jewelry

Almere, The Netherlands On Etsy since 2017

Buyers are raving!

This shop got multiple 5-star reviews in the past 7 days.

frenone

Handmade jewelry

Almere, The Netherlands | 479 Sales

Shop owner

Contact

Announcement    Some orders placed in March are delayed. Affected customers have been contacted via Etsy direct message. Most packets to EU countries have been delivered by now, and I expect International packets to arrive within 2 weeks. Please contact me if you have not received your order by May 20.

16 March 2020 Announcement:
COVID-19 UPDATE, PLEASE READ BEFORE ORDERING
Current international events might affect delivery times of your order. Due to the outbreak there are limited transport options to various countries, so I strongly advise to choose Tracked shipping upon checkout for all orders over 15 Euro.

Minor delays are to be expected, but since we do not know how the pandemic will affect delivery the upcoming weeks-months, my refund & replacement policy has changed:

• Refund / replacement will be offered after 45 days for all TRACKED shipments, regardless of destination.
• Refund / replacement will be offered after 60 days for UNTRACKED shipments to The Netherlands / EU
• Refund / replacement will be offered after 90 days for UNTRACKED shipments outside of the EU

PLEASE SELECT TRACKED SHIPPING FOR ORDERS OVER 15 EURO.

• Shipping Worldwide
• Average order processing time: 3-5 days
• Orders dispatch every Tuesday & Friday
• Recommended: select Tracked shipping for orders over 15 Euro
• Packing slips will only be added upon request, or when a gift message is included.

WRONG ADDRESS?
Did you accidentally check out with a wrong or incomplete address? Send me an Etsy convo ASAP! If you do this within 36 hours there is a good chance your package hasn't left the country yet. Once the transaction has been marked as shipped, your order has been dispatched, and I have less than 12 hours to try & intercept it. After this time, if the shipment proves to be undeliverable, it will be returned to me. I'm happy to ship it to you again at no cost. Send me an Etsy convo ASAP when you discover you entered an incorrect/incomplete address.

When a shipment is undeliverable and returned to me, I will contact you. Please note it is the buyer/receiver's responsibility to pick up any registered shipments at the post office within 2 weeks of attempted delivery and to pay for any applicable customs duties and fees.

Announcement

Last updated on Apr 26, 2020

Some orders placed in March are delayed. Affected customers have been contacted via Etsy direct message. Most packets to EU countries have been delivered by now, and I expect International packets to arrive within 2 weeks. Please contact me if you have not received your order by May 20.

16 March 2020 Announcement:
COVID-19 UPDATE, PLEASE READ BEFORE ORDERING
Current international events might affect delivery times of your order. Due to the outbreak there are limited transport options to various countries, so I strongly advise to choose Tracked shipping upon checkout for all orders over 15 Euro.

Minor delays are to be expected, but since we do not know how the pandemic will affect delivery the upcoming weeks-months, my refund & replacement policy has changed:

• Refund / replacement will be offered after 45 days for all TRACKED shipments, regardless of destination.
• Refund / replacement will be offered after 60 days for UNTRACKED shipments to The Netherlands / EU
• Refund / replacement will be offered after 90 days for UNTRACKED shipments outside of the EU

PLEASE SELECT TRACKED SHIPPING FOR ORDERS OVER 15 EURO.

• Shipping Worldwide
• Average order processing time: 3-5 days
• Orders dispatch every Tuesday & Friday
• Recommended: select Tracked shipping for orders over 15 Euro
• Packing slips will only be added upon request, or when a gift message is included.

WRONG ADDRESS?
Did you accidentally check out with a wrong or incomplete address? Send me an Etsy convo ASAP! If you do this within 36 hours there is a good chance your package hasn't left the country yet. Once the transaction has been marked as shipped, your order has been dispatched, and I have less than 12 hours to try & intercept it. After this time, if the shipment proves to be undeliverable, it will be returned to me. I'm happy to ship it to you again at no cost. Send me an Etsy convo ASAP when you discover you entered an incorrect/incomplete address.

When a shipment is undeliverable and returned to me, I will contact you. Please note it is the buyer/receiver's responsibility to pick up any registered shipments at the post office within 2 weeks of attempted delivery and to pay for any applicable customs duties and fees.

Items

No items listed at this time
    Kim

    Contact shop owner

    Kim

    Reviews

    Average item review
    5 out of 5 stars
    (95)
    See reviews that mention:
    quality 17 shipping 21 customer service 11

    About frenone

    Sales 479
    On Etsy since 2017

    Meet Kim

    Never satisfied with a single creative outlet, I continue to pursue new hobbies (which always turn into work eventually, haha) and create fun new products with the support of my Patrons.

    I started working with resin in august 2019 and I became a little obsessed with it, dividing my time roughly equally between (digital) paint & epoxy. I now sell my jewelry exclusively through Etsy, and aim to reopen my store once a month with new collections of earrings, pendants and bracelets - as well as other merchandise like enamel pins and keychains.

    My plans for 2020 are:
    - to develop an original collection of jewelry with wood and resin
    - to create the artwork for a new card deck
    - to add new products, including artwork prints, notebooks and other stationery to my store
    - to lower the environmental impact by switching to sustainable resin and ecofriendly packaging material (currently 90% eco-friendly)

    Thank you so much for taking the time to read my story! If you want to stay updated on new art & products, get sneak peeks or discounts, follow me on Twitter and Instagram @frenone or become a Patron on https://patreon.com/frenone.

    Best,
    Kim

    Shop members

    • Frenone

      Owner, Designer

    Production partners

    • Enamel pin factory

      China

      Manufacturer of enamel pins.

    • ZAP! Creatives

      United Kingdom

      Printing & Lasercutting

    Shop policies

    More information

    Last updated on Nov 28, 2019
    Frequently asked questions
    Care instructions

    Use mild soap, warm water and a soft cloth to clean your resin jewelry, and be sure to store it in a dark place when you aren't wearing it. UV light may cause some slight yellowing over time.

    Resin is a relatively soft material, which is easy to scratch and sensitive to chemicals. Water does not have any effect on resin, but it may tarnish the metal.

    Take off your jewelry before showering, swimming, sleeping, working out and avoid contact with products such as perfume or lotion. Do not clean the resin with alcohol, acetone, oil or other chemicals.

    Jewelry information & specifications

    All resin jewelry is handmade. Minor imperfections may occur. These are oftentimes only noticable from up close (like tiny air bubbles, some cloudiness or a less smooth surface, often on the backside). Noticable imperfections, such as bigger air pockets, areas of muddy or overblended colors, rough edges or otherwise visible flaws will be described in the listing and the price will be adjusted accordingly.

    Necklaces, earrings and other metal parts and accessories use imitation gold and silver. These parts are not real gold or sterling silver, unless explicitly listed as real gold or sterling silver. Most of the items use metals like zinc alloy, brass, bronze or copper. These metals tarnish eventually.

    Questions & Concerns

    I aim to provide excellent service to all customers, new and existing. If you have any questions, concerns, praise or critique, do not hesitate to email me: info@frenone.net