frenone

Handmade jewelry

Almere, The Netherlands

Buyers are raving!

This shop got multiple 5-star reviews in the past 7 days.

Announcement    'Relic Hunters' on Patreon have access to coupons for discounts or free shipping on http://patreon.com/frenone

DIGITAL PRODUCTS: All cross-stitch patterns are digital-only. The PDF-file will be available immediately after payment is completed. These listings do NOT include the materials to complete the cross stitch project.

ORDER PROCESSING & TRANSIT TIMES:
Orders dispatch once a week on Fridays. Tracked shipments will see its first scan when it arrives at the Frankfurt sorting center (within 2-3 working days if there are no delays).

INTERNATIONAL SHIPPING
• If I do not ship to your country, please send me a custom order request. The only exception is Brazil. Due to poor experiences with Correios, I'll no longer ship to Brazil. No exceptions, sorry.
• Due to fewer passenger flights, overseas shipments sometimes travel via ocean freight, increasing transit times by 25+ days.
• USPS tracking: it is not unusual for tracked shipments to go unscanned for several days or show confusing updates and then end up being delivered without notification. This is unfortunately out of my hands. Choose tracked shipping if you want a faster delivery, as these shipments are processed with priority.

Tracking information will be available once your packet has been processed at the International Logistics Center in Frankfurt.

Standard shipping is always untracked. I strongly advise to upgrade to tracked shipping for orders over €20, since many international shipments are still subject to delays or restrictions due to increased mail volumes and the pandemic.

If your goods got DAMAGED in transit, please send clear pictures via Etsy convo to receive a refund or replacement.

In case of MISSING shipments, refunds or replacements will be offered after:
• 45 days have passed, for DOMESTIC shipments
• 60 days have passed, for EUROPEAN shipments
• 90 days have passed, for non-European INTERNATIONAL shipments

GIFTS
All items are giftwrapped by default. I use eco-friendly materials as much as possible. If you would like a handwritten message with your purchase to send as a gift, please include this in the note.

WRONG ADDRESS?
It's the buyer's responsibility to enter a correct and valid shipping address. If you accidentally entered a wrong or incomplete address, send me an Etsy convo ASAP! Once the transaction has been marked as completed, it's out of my hands: your order has been dispatched and I am unable to intercept it.

When a shipment is undeliverable and returned to me, I will contact you. Please note it is the buyer/receiver's responsibility to pick up any registered shipments at the post office within 2 weeks of attempted delivery and to pay for any applicable customs duties and fees.

Announcement

Last updated on Jul 5, 2021

'Relic Hunters' on Patreon have access to coupons for discounts or free shipping on http://patreon.com/frenone

DIGITAL PRODUCTS: All cross-stitch patterns are digital-only. The PDF-file will be available immediately after payment is completed. These listings do NOT include the materials to complete the cross stitch project.

ORDER PROCESSING & TRANSIT TIMES:
Orders dispatch once a week on Fridays. Tracked shipments will see its first scan when it arrives at the Frankfurt sorting center (within 2-3 working days if there are no delays).

INTERNATIONAL SHIPPING
• If I do not ship to your country, please send me a custom order request. The only exception is Brazil. Due to poor experiences with Correios, I'll no longer ship to Brazil. No exceptions, sorry.
• Due to fewer passenger flights, overseas shipments sometimes travel via ocean freight, increasing transit times by 25+ days.
• USPS tracking: it is not unusual for tracked shipments to go unscanned for several days or show confusing updates and then end up being delivered without notification. This is unfortunately out of my hands. Choose tracked shipping if you want a faster delivery, as these shipments are processed with priority.

Tracking information will be available once your packet has been processed at the International Logistics Center in Frankfurt.

Standard shipping is always untracked. I strongly advise to upgrade to tracked shipping for orders over €20, since many international shipments are still subject to delays or restrictions due to increased mail volumes and the pandemic.

If your goods got DAMAGED in transit, please send clear pictures via Etsy convo to receive a refund or replacement.

In case of MISSING shipments, refunds or replacements will be offered after:
• 45 days have passed, for DOMESTIC shipments
• 60 days have passed, for EUROPEAN shipments
• 90 days have passed, for non-European INTERNATIONAL shipments

GIFTS
All items are giftwrapped by default. I use eco-friendly materials as much as possible. If you would like a handwritten message with your purchase to send as a gift, please include this in the note.

WRONG ADDRESS?
It's the buyer's responsibility to enter a correct and valid shipping address. If you accidentally entered a wrong or incomplete address, send me an Etsy convo ASAP! Once the transaction has been marked as completed, it's out of my hands: your order has been dispatched and I am unable to intercept it.

When a shipment is undeliverable and returned to me, I will contact you. Please note it is the buyer/receiver's responsibility to pick up any registered shipments at the post office within 2 weeks of attempted delivery and to pay for any applicable customs duties and fees.

Items

Kim

Contact shop owner

Kim

Reviews

Average item review
5 out of 5 stars
(388)
See reviews that mention:
Quality 86 Shipping 53 Customer service 15

About frenone

Sales 1,949
On Etsy since 2017

Meet Kim

Never satisfied with a single creative outlet, I continue to pursue new hobbies (which always turn into work eventually, haha) and create fun new products with the support of my Patrons.

I started working with resin in august 2019 and I became a little obsessed with it, dividing my time roughly equally between (digital) paint & epoxy. I now sell my jewelry exclusively through Etsy, and aim to reopen my store once a month with new collections of earrings, pendants and bracelets - as well as other merchandise like enamel pins and keychains.

My plans for 2020 are:
- to develop an original collection of jewelry with wood and resin
- to create the artwork for a new card deck
- to add new products, including artwork prints, notebooks and other stationery to my store
- to lower the environmental impact by switching to sustainable resin and ecofriendly packaging material (currently 90% eco-friendly)

Thank you so much for taking the time to read my story! If you want to stay updated on new art & products, get sneak peeks or discounts, follow me on Twitter and Instagram @frenone or become a Patron on https://patreon.com/frenone.

Best,
Kim

Shop members

  • Frenone

    Owner, Designer

Production partners

  • Print shop

    United Kingdom

    Full color printing, cutting and constructing.

  • Enamel pin factory

    China

    Manufacturer of enamel pins.

  • Fine Art printshop

    Netherlands

    A small business that works with me to achieve the highest quality fine art giclée prints, on heavy-weight, acid-free, archival quality paper.

  • Playing Card printer

    China

    Printer of playing cards

  • Print & lasercut shop

    United Kingdom

    Printing & Lasercutting

Shop policies

More information

Last updated on Nov 28, 2019
Frequently asked questions
Care instructions

Use mild soap, warm water and a soft cloth to clean your resin jewelry, and be sure to store it in a dark place when you aren't wearing it. UV light may cause some slight yellowing over time.

Resin is a relatively soft material, which is easy to scratch and sensitive to chemicals. Water does not have any effect on resin, but it may tarnish the metal.

Take off your jewelry before showering, swimming, sleeping, working out and avoid contact with products such as perfume or lotion. Do not clean the resin with alcohol, acetone, oil or other chemicals.

Jewelry information & specifications

All resin jewelry is handmade. Minor imperfections may occur. These are oftentimes only noticable from up close (like tiny air bubbles, some cloudiness or a less smooth surface, often on the backside). Noticable imperfections, such as bigger air pockets, areas of muddy or overblended colors, rough edges or otherwise visible flaws will be described in the listing and the price will be adjusted accordingly.

Necklaces, earrings and other metal parts and accessories use imitation gold and silver. These parts are not real gold or sterling silver, unless explicitly listed as real gold or sterling silver. Most of the items use metals like zinc alloy, brass, bronze or copper. These metals tarnish eventually.

Questions & Concerns

I aim to provide excellent service to all customers, new and existing. If you have any questions, concerns, praise or critique, do not hesitate to email me: info@frenone.net