frenone
Announcement
DIGITAL PRODUCTS: All cross-stitch patterns are digital-only. The PDF-file will be available immediately after payment is completed. These listings do NOT include the materials to complete the cross stitch project. When you complete a cross stitch pattern & send me a good quality picture with permission to showcase it in my listing, I'll give you a €5 voucher.
INTERNATIONAL SHIPPING
• Orders over €15 ship with tracking. Orders below €15 ship untracked. Tracking information is updated after your packet has been processed by my logistics partner (within 1-2 business days).
• If I do not ship to your country, please send me a custom order request so I can give you a custom shipping quote.
• USPS tracking: it is not unusual for tracked shipments to go unscanned for several days or show confusing updates and then end up being delivered without notification. This is unfortunately out of my hands.
All card decks ship with tracking. If your goods got DAMAGED in transit, please send clear pictures via Etsy convo from the same account you used to place your order, to qualify for a refund or replacement.
In case of MISSING shipments, refunds or replacements will be offered after:
• 30 days have passed, for DOMESTIC shipments
• 60 days have passed, for EUROPEAN shipments
• 90 days have passed, for non-European INTERNATIONAL shipments
WRONG ADDRESS?
It's the buyer's responsibility to enter a correct and valid shipping address. If you accidentally entered a wrong or incomplete address, send me an Etsy convo ASAP! Once the transaction has been marked as completed, it's out of my hands: your order has been dispatched and I am unable to intercept it.
When a shipment is undeliverable and returned to me, I will contact you. Please note it is the buyer/receiver's responsibility to pick up any registered shipments at the post office within 2 weeks of attempted delivery and to pay for any applicable customs duties and fees.
Items
All Items
Reviews
-
![]()
Roberta on Mar 20, 2023
5 out of 5 starsI am delighted to add this deck to my small collection of tarot decks that are a little off plumb. The cards are silky, the box is sturdy as well as beautiful to look at and this has got to be the happiest tarot deck ever.
-
![]()
-
![]()
-
![]()
Clara on Mar 2, 2023
5 out of 5 starsNecklace arrived flawlessly and safely packaged in both bubble-wrap jiffy and a soft draw-bag. The dragon is the perfect size for a neck pendant, really eye-catching with the colours and crystal, and such a fun piece to wear. Also works quite nicely coiled around the wrist as a bracelet too! Outstanding service and quality from Frenone as always, I have zero hesitation ordering from Kim’s shop and always look forward to her new shop updates 🐉
-
![]()
-
![]()
-
![]()
Eirin on Feb 28, 2023
5 out of 5 starsThis is so beautiful. I bought a matching Obsidian one for my best friend and they're both amazing. High quality, the chains match each necklace (Gold for ruby, black for the obsidian) and the details are stunning.
-
![]()
Eirin on Feb 28, 2023
5 out of 5 starsAbsolutely gorgeous, great quality - love the matching chain.
-
![]()
-
![]()
About frenone
Meet Kim
Shop members
-
Frenone
Owner, Designer
Production partners
-
Print shop
United Kingdom
Full color printing, cutting and constructing.
-
Enamel pin factory
China
Manufacturer of enamel pins.
-
Fine Art printshop
Netherlands
A small business that works with me to achieve the highest quality fine art giclée prints, on heavy-weight, acid-free, archival quality paper.
-
Playing Card printer
China
Printer of playing cards
-
Print & lasercut shop
United Kingdom
Printing & Lasercutting
Shop policies
Shipping
Customs and import taxes
Digital downloads
Payment options
Returns & exchanges
Cancellations
Cancellations: not accepted
Please contact the seller if you have any problems with your order.
More information
Frequently asked questions
Care instructions
Use mild soap, warm water and a soft cloth to clean your resin jewelry, and be sure to store it in a dark place when you aren't wearing it. UV light may cause some slight yellowing over time.
Resin is a relatively soft material, which is easy to scratch and sensitive to chemicals. Water does not have any effect on resin, but it may tarnish the metal.
Take off your jewelry before showering, swimming, sleeping, working out and avoid contact with products such as perfume or lotion. Do not clean the resin with alcohol, acetone, oil or other chemicals.
Jewelry information & specifications
All resin jewelry is handmade. Minor imperfections may occur. These are oftentimes only noticable from up close (like tiny air bubbles, some cloudiness or a less smooth surface, often on the backside). Noticable imperfections, such as bigger air pockets, areas of muddy or overblended colors, rough edges or otherwise visible flaws will be described in the listing and the price will be adjusted accordingly.
Necklaces, earrings and other metal parts and accessories use imitation gold and silver. These parts are not real gold or sterling silver, unless explicitly listed as real gold or sterling silver. Most of the items use metals like zinc alloy, brass, bronze or copper. These metals tarnish eventually.
Questions & Concerns
I aim to provide excellent service to all customers, new and existing. If you have any questions, concerns, praise or critique, do not hesitate to email me: info@frenone.net