frenzyuniverse

Frenzy Universe

Tallmadge, Ohio 239 Sales On Etsy since 2012

5 out of 5 stars
(49)

Announcement   Dear Misfits of Time and Space!
Welcome to the Frenzy Universe! Our goal here is to make quality adornments for discerning clients who want to express themselves through fashion and cosplay. If all the world's a stage, shouldn't every outfit be a costume?

Have fun and stay weird!

M & K, The Frenzygals of the Frenzy Universe

Announcement

Last updated on Feb 2, 2018

Dear Misfits of Time and Space!
Welcome to the Frenzy Universe! Our goal here is to make quality adornments for discerning clients who want to express themselves through fashion and cosplay. If all the world's a stage, shouldn't every outfit be a costume?

Have fun and stay weird!

M & K, The Frenzygals of the Frenzy Universe

frenzyuniverse

Contact shop owner

frenzyuniverse

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Shop policies

Last updated on February 2, 2018

Accepted payment methods

  • Visa
  • Mastercard
  • American Express
  • Discover
  • Apple Pay
  • Klarna
  • Sofort
  • Ideal
  • Paypal
  • GiftcardAccepts Etsy Gift Cards and Etsy Credits
Returns and exchanges
I gladly accept returns and exchanges
Contact me within: 14 days of delivery
Ship items back within: 30 days of delivery
I don't accept cancellations
But please contact me if you have any problems with your order.
The following items can't be returned or exchanged
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
  • Custom or personalized orders
  • Perishable products (like food or flowers)
  • Digital downloads
  • Intimate items (for health/hygiene reasons)
Returns and exchange details
We will accept returns and give refunds ONLY in the event the item was delivered to you damaged or it was lost in the mail. We track all packages to the best of our ability to ensure they arrive.

We only accept returns if we have been contacted prior to the item's return to us. If we receive an unapproved return, we will keep a 30% restocking fee of the initial purchase price. We do not refund shipping costs.

If you have concerns over the fit or sizing of an item, contact us PRIOR to ordering the item so we may give you the information you require to make your decision. Some of our items have a size range or can be adjusted to fit a different size.
Payment
We currently accept PayPal payments and Etsy Payments only. We do not accept money orders, checks, etc. Items will ship after we receive notification that payment has been received.

If you need to cancel your order, please do so quickly as we try to ship items out within a few days of receiving them. Once an order has shipped it cannot be cancelled.
Shipping
We ship your package as quickly as possible to the address provided through the Etsy Order Form. Please check your Ship To address when placing an order to ensure your package is shipped to the proper address. Once an order is placed and paid for we cannot make changes to the delivery address as this is a common scam to use someone's account for fraudulent purchases and we want to protect ourselves and our customers.

We ship using USPS (United States Postal Service) First Class and First Class International for most items. Heavier items (items over 13 oz.) must be shipped domestically via USPS Priority Mail and therefore are a bit more expensive to ship. We have done our best to accurately determine the shipping costs of our items and allow for combined shipping on items.

EXPEDITED SHIPPING REQUESTS
If you need an item faster than First Class Mail, please convo us PRIOR to placing your order so we can create you a custom listing with the proper postage fees. Requests for faster shipping made AFTER the processing of an order CANNOT be accommodated.

INTERNATIONAL CUSTOMERS: We do ship internationally. Please be aware that International mail postage rates have increased significantly recently and we have updated our shipping prices to accommodate these changes.

Also, we are not liable for any taxes, duties, tariffs, etc. levied against the import of our goods into your country. The purchaser is solely responsible for paying these fees as levied by their respective customs offices. We are unable to estimate these costs for you. Be sure to check with your country's policies prior to ordering from us.

We mark all International shipments as "Merchandise" on the Customs Forms. Please do not ask us to mark them any other way.

DELIVERY
We make no warranties or promises on delivery times, particularly where International Mail Services are involved. We make every attempt to ship items quickly so you receive them in a timely fashion. We provide Tracking numbers whenever available. International Customers should be aware their packages can take more than 4 weeks to arrive and we do not accept responsibility for items arriving later than you would like if you do not allow enough time for International shipment.
Additional policies and FAQs
We are currently unable to accommodate Custom Order Requests.

Many of our items are made from salvaged materials and so we cannot guarantee availability for customization. Items ordered in large quantities may also show variation in style and materials used based on the fact that the materials used may be vintage or salvaged.