Shop policies
Last updated on
April 29, 2022
Thanks for considering me for your special occasion!
Accepted payment methods
Accepts Etsy Gift Cards and Etsy Credits
Returns and exchanges
I gladly accept cancellations
Request a cancellation within: 24 hours of purchase
I don't accept returns or exchanges
But please contact me if you have any problems with your order.
Questions about your order?
Please if you have any problems with your order.
Returns and exchange details
If you purchase my invitation, I will work with you until it is how you like it, so there will be no need of a return unless an unexpected life event happens and you are no longer in need of these invitations. In these cases, you can e-mail me and we will work it out together. Once the proof has been sent, I can no longer refund your money.
For printed items, there will be no refunds once printed. If you choose to have items reprinted for any reason, you will have to repurchase prints. If the items have been shipped, shipping charges will apply as well.
For printed items, there will be no refunds once printed. If you choose to have items reprinted for any reason, you will have to repurchase prints. If the items have been shipped, shipping charges will apply as well.
Payment
Payment must be made in full before I will begin working on your proof. I will not email or ship any items before a payment has been fully processed.
Shipping
Most of my listings are for digital files only. These are not paper products but computer generated files designed for you to print at home, from an online or local print shop/photo finisher. Most of these files are 5" x 7", but I can change it a bit and re-size to 4" x 6", 5" square, or 4" x 8". Please inquire about other custom sizes.
If you choose to purchase a printing package through me as well, the shipping is included in the cost. I ship USPS Priority Mail Which is generally 2-3 business days. Once item is shipped, I am not held responsible for any delays due to the Postal Service.
If you choose to purchase a printing package through me as well, the shipping is included in the cost. I ship USPS Priority Mail Which is generally 2-3 business days. Once item is shipped, I am not held responsible for any delays due to the Postal Service.
Additional policies and FAQs
It is your job to proofread the proof and be sure that everything looks good. If you notice changes, I am happy to make them. Once you approve the final and it is sent via email or printed, I am no longer held responsible for any spelling or grammar errors. If the you ordered the digital file, I will usually still make quick changes for you, but it is up to my discretion whether the changes require an additional fee.
For printed items, once it has been approved for print, I am not held responsible for errors noticed after printing. I typically copy and paste most information into the invitation and then format it. It is your responsibility to proof read it and request any additions or changes needed. Whether the mistake is my mistake or your mistake, I am no longer responsible if you have read and approved it to be printed. Once a print order has been approved for printing and then printed, changes can only be made by purchasing a new print package.
For printed items, once it has been approved for print, I am not held responsible for errors noticed after printing. I typically copy and paste most information into the invitation and then format it. It is your responsibility to proof read it and request any additions or changes needed. Whether the mistake is my mistake or your mistake, I am no longer responsible if you have read and approved it to be printed. Once a print order has been approved for printing and then printed, changes can only be made by purchasing a new print package.